Absolutely perfect!!! An extraordinary experience wirh genuine japanese food , best quality, personal incredible kind and warm hospitality!!! One of my best experiences ever!!

Stayed in May 2024

cultural context, calmness

unforgettable experience, worth it 100%

Stayed in May 2024

Very friendly and helpful staff, beautiful property

Stayed in May 2024

It was all lovely!

The breakfast was impressive, the bath was beautiful, and the whole place was very serene.

Stayed in May 2024

Everything was perfect

Stayed in April 2024

Very beautiful traditional house with a Japanese garden. It was very calm and the rooms were very spacious. The Onsen was amazing too and the breakfast that was served in my room with view of the garden was perfect. It's not a western style hotel or resort and it doesn't have many rooms and this is exactly why it's a great experience. It's also in walking distance of public transport and temples but a bit off the tourist routes. Great place to enjoy Kyoto form a less busy perspective.

Stayed in April 2024

The only complaint I have is not staying longer! Wonderful experience and would highly recommend. Nothing to complain about.

Traditional Japanese style and super helpful staff!

Stayed in April 2024

Amazing stay. This was our first time experience at a Ryokan and we loved it. It was such a serene place, we loved it. The tea when we arrived, the hot bath, the traditional breakfast, the amazing gardens, what a great place! Tiger was an amazing host… we would highly recommend and will definitely stay there again if we come back to Kyoto.

Stayed in April 2024

The staff were so friendly and helpful. Beautiful people

Stayed in April 2024

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Truly amazing experience, we stayed for one night for my birthday, it was our first experience with a traditional ryokan hotel. We thought it could be a bit overwhelming with all the rules we read about at ryokans, but turned out it was not that hard, as the hosts were extremely nice, helpful and welcoming. Can't really say enough about the design/aesthetics of the interior and the view to a beautiful garden. We got there on a rainy day and it was a perfect meditative experience to simply stay in our warm room and enjoy the view. We had a private traditional hot bath prepared for us in the evening and a very special breakfast with a variety of small-portioned dishes, each of which was unusual and delicious. Thank you to the hosts for they hospitality and top-level service!

Stayed in March 2024

They didn’t speak much English, but they were also very patient and tried to converse with us none the less. Their service was still to the highest standard which made every experience even more authentic.

We felt like we were treat like royalty here! Everything was thought of from the moment we arrived and left! Staff were so very attentive to our every needs and were very wholesome throughout our stay. We felt very very relaxed and thoroughly well looked after here. Would definitely come back in the future!

Stayed in February 2024

Nothing

All

Stayed in February 2024

There weren't dinner options at the the Ryokan but that wasn't a huge issue because there is a connivence store nearby so we were able to pop out and get some food, this is stated on the listing but something to be aware of. There is nothing else!!!! I really liked it!!!!

We were incredibly blessed to be get to stay in the Luxury Triple Room with Garden View and it honestly breath taking. One of the highlights of our trip. The staff we SO friendly and kind, we got tea and cake on arrival, they even commented saying that they appreciated how much we were enjoying the view. The garden is stunning, the bamboo water feature, the lantern, the stones. You can tell a lot of time and effort was put in to make this place special. We put our phones away to stare at it for ages, can't recommend it enough. I'm a big big fan of baths and the wooden bath was everything I wanted and more. You can open the windows to enjoy the view and cheeky birds flying and chirping outside. The futon beds were so comfy we fell asleep instantly. We also had the breakfast in the room and it was a delightful array of different vegetarian treats, again you could tell a lot of work had gone into this and it felt magical. I feel so honoured we got to stay here. Thank you Ryokan Genhouin.

Stayed in January 2024

The location is further from the hustle and bustle of the touristy areas which some may find inconvenient, but we found the local bus to be a great way to get around and there was a bus stop 3 minutes away.

This hotel was nothing short of spectacular. The ryokan was quaint, clean, and situated in a beautiful setting. The staff were incredible. Super helpful and accommodating in every way. The onsen was relaxing and a great way to unwind after a long day of site seeing. You needed to book the private onsen with the staff before taking a bath or shower, but it was always available when we needed it. Our stay was over New Years and the staff delivered a traditional New Years Osechi meal set to our room for breakfast. We booked one of the shared toilet rooms, and I was nervous it’d be inconvenient, but you’re only sharing the bathroom with 3 other rooms, and we didn’t run into a single person during our stay. The beds were super comfortable and their duvets were fluffy clouds of warmth.

Stayed in January 2024

NA

They have upgraded my room with a beautiful garden view. Amazing hotel! Highly recommended this hotel in Kyoto if you want to experience the culture

Stayed in December 2023

The onsen was just an enlarged bath tub in a room but it was private in a se se that you had to book an appointment to use it so you would be alone.

It was very relaxing because it was in a quiet neighborhood and it was aesthetically decorated.

Stayed in December 2023

N/A

Very pretty hotel, very nice stuffs and excellent service, we had wonderful stay. Definitely will come again!

Stayed in December 2023

This was our second time coming back to Kyoto within the year and we absolutely wanted to come back and stay at Genhouin again. The homeliness and the warmth of the staff is absolutely unmatched. It was the perfect peace, quiet and homeliness we were looking for!

Stayed in November 2023

Entering Genhouin means time traveling to ancient Kyoto with unique atmosphere, incredible interiors and professional staff

Stayed in November 2023

nothing!

everything was great. the staff were friendly, the room was comfortable, the facilities were great and the gardens were beautiful.

Stayed in November 2023

it was beautiful, staff were so friendly, we loved our stay here

Stayed in November 2023

it was expensive!

beautiful historic building - was a quiet sanctuary. easy to get around by bus and walk to historic locations and restaurants . incredible Japaneses breakfast experience.

Stayed in November 2023

Our room was on the second floor, which required navigating a steep flight of stairs.

The property is an elegant home built in the 1920’s, fully updated with modern amenities. The garden is serene and beautiful, and the staff is incredibly kind and helpful. Staying here was truly wonderful.

Stayed in November 2023

It was off the beaten path, and the bus to get there from the train station was very crowded.

The setting was beautiful. 100 year old family home, ran by the great, great, grandson of the man who built it. The garden view from our bedroom was tremendous, just open the sliding doors and it was beautiful.

Stayed in November 2023