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  5. Reviews of GRAND BASE Hakata Naraya

Reviews of GRAND BASE Hakata Naraya 3 stars

812-0023 Fukuoka, Fukuoka, Hakata-ku Narayamachi 8-12, Japan

#16 of 291 hotels in Fukuoka

Guests' Choice

Review score

Based on 34 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.1

  • Facilities

    9.1

  • Staff

    8.4

  • Value for money

    9.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 13 April 2024

    9.0
    It’s very big clean room and good choice for relax
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Distance between toilet and water is too big

    Very clean and big room, it’s very comfortable with light

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    We all happy with your place. Very comfortable, clean and big space. Parking just beside the building. Max value just 2
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    None

    The room is big, clean and quiet except when the upper room walk.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Quiet and clean
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is a little far from things but quiet.

    Very friendly staff, was quiet and very clean. There is a traditional restaurant across from the grocery store that was amazing. Best traditional Japanese restaurant of our entire trip. Also nice having the grocery store so close.

    Stayed in March 2024

  • Reviewed: 31 January 2024

    9.0
    Spacious location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Could only use the washing machine once for a 2night stay! If there was no restriction would be better

    The amount of space available

    Stayed in January 2024

  • Reviewed: 14 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Location is good, Aeon shopping mall less than 3 mins walking distance. Few Izakaya nearby too. Walking distance the town area takes about 15-20 mins.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Overall the room was great! Definitely a good option for those staying in bigger groups or those that require more space
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    We couldn’t find any spare trash bags in the room. So the trash was full halfway during our stay. Since the room is very long, the wifi only works well for half the room.

    The room was very spacious. There was only 4 of us but the place could fit 8 people easily. Also includes 2 sofa spaces with smart TVs.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 7 nights
    • Submitted via mobile

    No parking lot there.

    The room is quite big. That’s good for whole family with lot of members.

    Stayed in November 2023

  • Reviewed: 8 September 2023

    9.0
    Can recommended
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Pillows

    The location, near 24/h shops like family mart, very central, important bus stops only 5min to walk. Good place to start.

    Stayed in September 2023

  • Reviewed: 17 June 2023

    10
    An overall comfortable and pleasureable, that’s worth it for large travelling groups!
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 6 nights
    • Submitted via mobile

    It would have been better to have accommodated tables and chairs within the common areas. A water purifier/filter would have been nice— a majority of foreigners do not wish to drink from the tap to avoid any unnecessary risks.

    All of the provided commodities (i.e. bed sheets, pillows) were comfortable and adhered to cleanliness standards . Other facilities were also salubrious— such as that of the toilets.

    Stayed in June 2023

  • Reviewed: 15 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean

    Stayed in May 2023

  • Reviewed: 5 April 2023

    9.0
    Good location, excellent amenity, but prepare as much as you can for self check-in
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 5 nights

    Although there's a fairly well equipped kitchen (and bowls and cutlery), there's only two low height tables. There's a lot of beds, perhaps too many, so I feel there was a missed opportunity. If one of the beds was removed and made into a dinning area, it would be almost perfect. If you're staying for a long time, the lack of room servicing can be a problem, mainly to clear any rubbish, which you accumulate easily if making use of the kitchen and nearby supermarket. This seems at odds with providing the amenities in the first place. There's a tablet in the room that has operating instructions, however you cannot zoom in to read the smaller text, and some of the diagrams (the one explaining the washing machine in particular) were not labelled at all, so I relied on Google Translate instead. Self check-in can be daunting, particularly if you don't speak Japanese and are tired from a flight. The system does work, if you prepare ahead of time and pay attention to your email and messages here. During the video call, you cannot see the person on the other end. I think it would help if you can see the other person (otherwise I'm just talking to a blank screen). I recommend using the advance check-in link (requires signing up to the 3rd party system managing self check-ins), which is sent in the same email/message containing the building entrance code. This makes the check-in easier on the day. I booked 2 rooms, and the system is only setup to handle check-in for 1 room at a time. This means I had to go through the check-in procedure twice, but the operator on the other side of the video call is able to skip portions of the check-in for the second room. There is also the separate Fukuoka Accommodation tax that needs to be paid, so prepare that in advance too.

    Feels like a home away from home. Well equipped rooms, and having 2 showers and 2 toilets is very useful. With kitchen and utensils, and a supermarket just down the road, this is an excellent place to stay. One of the bathrooms is equipped with a drying function, which means the washing machine can be put to good use (but be prepared to deal with appliances in Japanese). I did not see it listed but there is also a clothes rack. It's actually very well located for public transport, as there are both train and bus options, as long as you don't mind transferring. Staff are all remote (you might spot a cleaner or someone cleaning up the tax collection box, but they're not there to help you), but this is perfectly fine if you're the kind of traveler that is comfortable with organising everything yourself.

    Stayed in March 2023

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    The check in process was virtual. It was fine, but a bit awkward.

    It's a whole apartment with more beds than we needed. Great location, quiet neighbourhood, two bathrooms, two toilets, two TVs, two (sort of) living rooms, can we just move in here forever, please.

    Stayed in November 2022

  • Reviewed: 15 September 2023

    7.0
    Good stay and worth for money
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit confusion when we checked in via the iPad.

    We have six people and every one of us has our own bed. Two washrooms and two toilets are god for us. Paid car parking just next to the block.

    Stayed in September 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a strange smell upon arrival, took 2 days for it to clear. Texture of the couch and carpet were very uncomfortable. Pillows were also too soft

    There was a washing machine and dryer which was great

    Stayed in June 2023

  • Reviewed: 26 November 2022

    10
    We like this place and hope to be there again.
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    very clean , very good facilities and big space.

    Stayed in November 2022

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

Showing 1 – 25

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