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Reviews of Guest House MARUYA 1 stars

413-0013 Shizuoka, Atami, Ginzacho 7-8, Japan

#3 of 13 B&Bs and Inns in Atami

Guests' Choice

Review score

Based on 94 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 2 nights

    There is nothing to dislike.

    Great location and wonderful staff. The facility itself is also very nice with significant things to offer.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Stopping station is good
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    A small area and in the evening it becomes empty

    The worker there is nice and the nice thing is the quiet

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 1 night

    Uh, hm, yeah the 'capsule' was quite tall, but felt a little strange haha, somehow more like a box you're trapped in than capsule hotel. Kind of hard to deal with where to put my stuff, and how the door swung inward, but that probably isn't an issue with the bigger "rooms".

    Nice vibe! cool outdoor staircase, beautiful in the rain. Nice cafe area, and front bar area. Location was super nice, very central. Staff was very kind as well.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I enjoyed the location, hospitality, and ease of use. Thank you!

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 1 night
    • Submitted via mobile

    It is what you paid for so I'm not complaining, the room will be a bit low but not like you are doing anything other than sleeping anyway.

    It's in the middle of the atami ginza area. Also, the staff was helpful. Gave great recommendations for restaurants and onsens.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 2 nights
    • Submitted via mobile

    As a 6’1 guy getting an upper level capsule was probably not the smartest idea.

    The staff were extremely hospitable and helpful. They helped me book a private onsen and recommended places to eat! 10/10

    Stayed in February 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 1 night
    • Submitted via mobile

    Futon was thin. In an area where everything closes early

    Location was close to the beach and scenic areas.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Would stay again.
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 2 nights

    The room is was a little small but definitely served for enough space for the price. Recommend booking a lower capsule to save yourself from climbing up constantly. Either way you'll have a great time with your stay.

    Staff were amazing and attentive. Great to talk to and very helpful. The hotel diner/bar was delicious as well and it was a very, very clean place. The addition of the upstairs library was also a really nice touch offering books in Japanese and English. Highly recommend.

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Great location and good vibes!
    • Leisure trip
    • People with friends
    • Twin Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little uncomfortable, and the stairs to the top rooms were very steep. Like any capsule you're going to hear people getting up at night or early in the morning.

    It was in a great location and the staff was very friendly. They offered good recommendations and overall had a very inviting atmosphere! There were multiple areas where you can relax outside of your room. They provided a full kitchen and offered free coffee and tea.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    The best
    • Leisure trip
    • Couple
    • Twin Capsule Room - Lower
    • Stayed 3 nights
    • Submitted via mobile

    Very good

    Stayed in December 2023

  • Reviewed: 25 November 2023

    10
    Very close to everything
    • Leisure trip
    • Solo traveller
    • Premium Single Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything ok IMO

    Very good location, the personnel speak English

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Great place
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds in the private rooms are not super comfortable.

    Nearly everything was perfect! The service was great and amenities were clean and well maintained.

    Stayed in November 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 2 nights
    • Submitted via mobile

    Room a little claustrophobic.

    Nice location, decent beds. I must say though, of all the places I stayed in Japan, the staff here, especially one woman who worked more in the Cafe, were the most friendly and helpful of all places I stayed. I very much appreciated that.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    The shower space doesn‘t really have shelves/hangers to put your own stuff while having the shower.

    As a capsule hostel, the room is actually quite spacious, the room is even high enough to allow a person to stand up. And I like the idea making the capsule to a tatami. The hostel is located in the center of Atami, right on the Ginza shopping street which was perfect.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    8.0
    Amazing staff, cute rooms, calm atmosphere
    • Leisure trip
    • Solo traveller
    • Premium Single Capsule Room
    • Stayed 4 nights
    • Submitted via mobile

    The distance from the station (15 min walk) wouldn’t be so bad if it wasn’t all uphill, meaning it takes much longer. The rooms themselves only have a small fan and there is no central air-con, so it was very stuffy.

    The staff are all really friendly and go out of their way to use translators in order to have an actual conversation with you. It is also centrally located on a street surrounded by multiple nice restaurants and bars.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    welcoming and cosy
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 1 night
    • Submitted via mobile

    the whole stay felt cosy and homely. There was a nice lounge area to hang out and do work or chat to the staff who were really friendly. a great place for a quick stop over and solo travellers.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 2 nights
    • Submitted via mobile

    little expensive

    Stayed in June 2023

  • Reviewed: 16 May 2023

    10
    Wonderful stay
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 4 nights

    /

    I was unfortunately only 2 nights on site but had a wonderful stay. The common room is large and offers many opportunities to linger there. The kitchen is super equipped and above all, the staff incredibly nice, friendly and helpful. I had a lot of fun with them and a really great time. Thanks especially to Misusu for helping me learn Japanese. There is also a bar with delicious craft beer and tasty breakfast.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    Friendly staff. Good value
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Lower
    • Stayed 3 nights
    • Submitted via mobile

    located near some “girly bars”. I did not feel safe walking around at night.

    Staff , breakfast , comfy capsule Cute bar in lobby.

    Stayed in March 2023

  • Reviewed: 11 April 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the mattress in the room for 3people was not thick enough and you could feel the bars of the frame underneath.

    close to the beach

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    nice stay in Atami for one night
    • Leisure trip
    • Solo traveller
    • Single Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    other guests talking very loud at midnight

    very nice facilities and staff

    Stayed in April 2023

  • Reviewed: 31 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Capsule Room - Lower
    • Stayed 3 nights
    • Submitted via mobile

    Does everything it needs to do. Good value for money. Friendly staff.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Premium Single Capsule Room
    • Stayed 2 nights
    • Submitted via mobile

    The thin futon, so I woke up with body ache everyday. The sleeping pod had a ceiling about 4 ft or 4-1/2 ft, which made it affordable to have private space, which I loved, but my head still hurts from hitting it hard. It's no fault of the hostel. I just want to mention here to think about whether you can live in a room you can't stand up in. Next time I will make reservations with more advance notice and get one of the rooms they have in another building nearby. I loved this place in general.

    The staff were amazing, helping with so many things, including helping me route a trip as affordably as possible to Mount Fuji, as well as calling me a taxi when it was time to go. Especially Meme and Sugi, among the staff. I wish I could remember everyone else's names. Great water pressure in the showers, the place was really clean and the location was excellent, on a street with all kinds of yummy food. The kitchen was really nice to cook in, as it opened directly on to Common space. Nice and quiet for sleeping. Nice big lockers, so I could leave most of my stuff there and not clutter my room.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    Lovely hostel
    • Leisure trip
    • Couple
    • Twin Capsule Room - Upper
    • Stayed 1 night
    • Submitted via mobile

    It was our first experience with futon beds and we found them a bit hard. We can't complain as we knew it was a futon bed but didn't fully understand what that entailed.

    The rooms were individual capsules. Common area was well equipped and the staff were lovely. Very pleasant stay at the hostel.

    Stayed in January 2023

Showing 1 – 25

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