Staff, Water for drinking, One of the room didn’t have hot water for showering, services are a bit too little for the price we paid.

Environment is amazing

Stayed in April 2024

A bit on the expensive side

Beautiful place, property, Elaborate food and best of equipment and facilities Great overall experience Very nice staff

Stayed in February 2024

The cleaning staff was a bit loud

Beautiful location

Stayed in March 2024

Scenery is fantastic, staff were incredible, rooms were spacious and chock full of amenities. Lots of real fur coverings, the hammock was comfortable. Hot tub goes as high as you want it to, food was incredible. So many fun activities as well. Would love to book here again

Stayed in April 2024

Location and stylish layout plus dinner

Stayed in April 2024

Nothing we didn’t like

Location. Views. Breakfast. Staff

Stayed in April 2024

Hard to think of anything. We were really well taken care of.

Ambiance and decor was elevated and well appointed. Staff was very helpful and friendly. The room was amazing! Onsen was closed for the season but the room had a jacuzzi in it. Loved the dinner served to us in our villa- with a charcoal grill stoked for us ready to go. The food was excellent quality. The breakfast was amazing too and with a view of Mt. Fuji from inside the lodge. They space out breakfast reservations so everyone gets a chance at the view. Also the staff arranged for a perfect canoe trip with a local guide. And on our return to the station all cabs were booked so they offered us their shuttle.

Stayed in April 2024

Couldn’t recommend this place enough! Location was amazing, the breakfast was great and the staff can’t do enough to help you and make your stay worth while! Thanks for everything and we hope to visit again!

Stayed in March 2024

There was nothing to dislike in a word is paradise

It’s rustic yet modern and it has all the necessary facilities

Stayed in March 2024

Nothing

Beautiful

Stayed in March 2024

The onsen wasn’t working for our stay. The bed was a uncomfortable and single sleeping bags for blankets. You also have to pay extra to do activities around the facilities, extra to sauna or chop wood. You can’t bring in your own food :-( and the wine they sell is expensive.

So relaxing here, nice view of mt Fuji and on the same side to most of the popular viewing points of Fuji. Nice coffee drip equipment in room

Stayed in February 2024

The view of Mount Fuji from the property was amazing! We had a clear morning and it was just spectacular. The on site onsen was lovely to enjoy after a chilly winters day. The staff were also very helpful in booking us a taxi when required.

Stayed in January 2024

Overall ok. Very good experience.

Stayed in November 2023

Staffs are very nice. The area very beautiful. I can watching Fuji mountain during breakfast.

Stayed in December 2023

Nothing everything was perfect

Love it it’s 7 stars and more everything is just amazing

Stayed in December 2023

I wish there were actual sheets and a duvet instead of sleeping bags. They lean into the "glamping" theme, but everything else in the rooms is super comfortable and the sleeping bag just didn't fit. I love camping and don't mind sleeping in my own sleeping bag, but I feel like they're hard to wash and I just didn't love it in a hotel setting.

The rooms are so comfortable and well-equipped. They have thought of everything! I really loved the in-room Jacuzzi and breakfast was great. (There aren't many places in the area open for breakfast, so I'd definitely recommend having it at the hotel.) Also, I recommend having the barbecue dinner one night as well as being sure to reserve your spot at the onsen. This place is so cool and the view of Mount Fuji from the hotel grounds is amazing!

Stayed in November 2023

The bed is not that comfortable Jacuzzi area is huge but a little wasteful, as moving area in room was limit by it

Like that I can see Mount Fuji from. The property and a yard that we can do indoor bbq for our dinner , great for family trip The outdoor onsen is beautiful too

Stayed in December 2023

Would have preferred actual sheets and pillows.

Bbq and breakfast were amazing.

Stayed in December 2023

it is a bit difficult to get a taxi to get around.

the facility has a very good view directly can view Mt. Fuji. My package does not include meals but I ordered breakfast one day in advance. Breakfast is buffet style, the restaurant provides a pan for you to cook eggs, bacon by yourself. From the bar table of the restaurant you can directly see Mt. Fuji. The people are all very nice and very helpful.

Stayed in November 2023

We started our day sight seeing before arriving, and it was stressful trying to find a taxi in a remote location. We had no cellular signal to ring a taxi to take us to venue due to our esim plan. It would be great if there was an instant messaging service with the hotel that used internet only, so we could have asked hotel to arrange a taxi for us. The bedroom was cold still despite the hotels best efforts to keep it warm. Maybe give customers the choice to have a proper winters duvet within the room

It felt like a luxurious experience. Breakfast in conservatory/indoor terrace with mt Fuji view was amazing. Dinner was great and having a roast chicken cooked for us whilst we used grill meant we could still eat something whilst waiting for food to cook. Having a private jacuzzi was very cool. We did the starry night tour and saw 2 shooting stars after the tour! The host of that day was very kind, helpful and interesting.

Stayed in November 2023

Beds were a little short, but still comfortable!

Beautiful and unique accommodation with little bits of fun DIY to add to the camping/glamping vibe. Amazing views of Mount Fuji especially in the morning!

Stayed in October 2023

It's a beautiful stay in Kawaguchiko. We came here with a guide cum driver, it's quite a distance to Mishima Station for JR train. There's a Jacuzzi within the room which we didn't got to utilize. We had to cook our own breakfast (it's glamping afterall) with ingredients provided, which we didn't aware. We had a morning train to catch hence were quite shock, afraid time was not enough. We enjoyed the cooking nonetheless with cosy weather and nice view. It's one of the best moment in Kawaguchiko despite the rush. Recommended to allocate some time in the morning to enjoy it.

Stayed in September 2023

Quite far away, you need cars to stay here. In order to use BBQ facilities you need to book dinner with the hotel, which I didn’t know since they called it dinner instead of BBQ, I thought I would be eating in resto so I ended up skipping it, cannot book it on the day :( Room is small but bathroom is huge, I wish they can take out some space from the bathroom and extend living room so we can freely open our luggages :(

Very unique room designs, have bbq outside which everyone can enjoys a night bbq with families and friends, on clear day can see Fuji-san.

Stayed in September 2023

If there re shuttle transfer would be good

Very good glam ping experience

Stayed in August 2023