059-0551 Hokkaido, Noboribetsu, Noboribetsu Onsen 65, Japan
#13 of 22 hotels in Noboribetsu
Guests' ChoiceBased on 168 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
8.5
Facilities
8.3
Staff
8.6
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 11 November 2023
Simon
AustraliaThere are 5 types of Onsens for you to enjoy!! Buffet Dinner is exceptionally good. The Room is spacious and comfortable.
Stayed in October 2023
Reviewed: 26 October 2023
Alberto
SpainRooms are old and dirty, disgusting even
The onsen
Stayed in October 2023
Reviewed: 24 October 2023
Jenny
GermanyBreakfast and dinner served as buffet in big hall with 500 other people. Very crowded.
Room and Onsen were nice. Staff was friendly.
Stayed in October 2023
Reviewed: 8 September 2023
Xiang
CanadaThe staff were completely unhelpful when the discrepancy between what we believed we booked and what they believed we booked. Booking.com shows no text information about what you have and pictures show a completely misleading dinner. Booking.com shows a kaiseki style but booking will ONLY give you the poorest tier of buffet - which was at most average in terms of quality. A lot of raw seafood didn’t feel fresh having a bitter, sour, or watery taste that didn’t feel intentional. They also lost my JR pass and forgot to place certain amenities in my rooms.
After they lost my JR pass when photocopying my passport, they found it and brought it to me at the train station and were very apologetic about it. The staff were polite and the hot springs were what you would expect.
Stayed in September 2023
Reviewed: 21 June 2023
Lars
Denmarkto crowded, stand in line to enter restaurant to noisy because of to many people, at breakfast people almost fighting for having a table, onsen to crowded and noisy, had to pay extra tax when checking out 😡
Nice room and some of the onsen
Stayed in May 2023
Reviewed: 26 May 2023
Chien
SingaporeNil
Great location - walking distance to Hell Valley and food. My wife enjoyed the onsen experience - salt, sulphur, jacuzzi, indoor, outdoor as well as high and low temp baths. Toiletries, moisturiser, hair brush, etc provided. Bring own moisturiser etc, if preferred. Great buffet breakfast and dinner spread. Comfortable and spacious room.
Stayed in May 2023
Reviewed: 2 May 2023
As
ThailandStaff's manner. Think, only some Japanese. Most Japanese, I’ve met are friendly and very warm welcome.
Very disappointed, especially the very bad manners of the guy at the beef station. Breakfast and dinner were not fresh, unpleasant.
Stayed in April 2023
Reviewed: 24 March 2023
Jibbie-jib
ThailandTransportation from hotel to bus station as we have elder, difficult to walk long distance.
Onsen and bedroom
Stayed in March 2023
Reviewed: 15 March 2023
Kyle
Australiabreakfast is very crowded but food was great
the onsen was amazing the outdoor ones in the snow is a must
Stayed in February 2023
Reviewed: 26 February 2023
Tracysg
SingaporeSUPER love the onsen! but i didnt know we have to pay extra onsen tax but it was ok anyway. My first time to book a Japanese style room, a new experience!
Stayed in December 2022
Reviewed: 20 February 2023
Joseph
PhilippinesMe and my wife enjoyed the private onsen. we will definitely go back again next year. the room is clean and spacious. the layout is open and modern. the best of all is our dinner! crabs overload! Perfect!
Stayed in February 2023
Reviewed: 15 February 2023
Alessandro
ItalyThe onsen was fantastic! Also the dinner buffet is highly recommended! Great variety and quality!
Stayed in February 2023
Reviewed: 10 February 2023
Wai
Hong KongSmall room Food not outstanding but price is higher than other
Stayed in February 2023
Reviewed: 3 January 2023
Amilyn39
JapanRoom was not my expecting Small for 3 person And too pricy
Stayed in January 2023
Reviewed: 22 December 2022
Katherine
Hong KongNo
The Onsen is so huge and nice with indoor and outdoor.
Stayed in December 2022
Reviewed: 17 December 2022
Elisabet
IndonesiaI love everything, good vibes when you feel tired and want to relax this is the best time to spend your time in mahoroba when winter
Stayed in December 2022
Reviewed: 10 November 2022
Vadim
United StatesNothing
Exceptional service, very helpful staff, incredible quality of food, room was excelent as well. It is our third stay in Mahoroba, we look forward to many more visits. Onsen is fantastic.
Stayed in November 2022
Reviewed: 25 April 2024
Kasidit
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 April 2024
Kitiwat
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 March 2024
Lee
MalaysiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 March 2024
Terry
SingaporeThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 March 2024
Yee
MalaysiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 9 March 2024
Phongthep
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 February 2024
Tyler
United StatesThere are no comments available for this review
Stayed in February 2024
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