Dark parking areas. Need more lightings. Some English instructions with the use of facilities will be helpful. Rigid mealtime.

Dinner & Breakfast are good. Attentive staff. The staff, Ridzuan who understood English, explained the food in details and made good recommendations to some shopping at Welcia and ValuMax. Near the beachfront.

Stayed in March 2024

The dinners & breakfast were below standard. I have had far better food in other Ryokan's in Japan. The quality of the food just isn't there for a Ryokan standard and the price of the accommodation is not cheaper than others with far better meals.

The hotel staff are all extremely friendly and helpful. Despite language barrier, they went the extra mile to use translators to communicate.

Stayed in February 2024

Only need some more guideline during the meal. They served like a whole course almost at the same time, hence we didn't know what to eat first, and the eating etiquette. They prepared what they were going to serve in English (via QR code) yet we were not fully understand.

We are family of three, going to Kawazu during Cherry blossum festival in February. The location is not too far from the train station and literally beside the beach. The place was also not far from the starting point of the cherry blossum walk (3km along the waterway). They sent us a message beforehand that they have no staff who could speak English, but that was not quite a obstacle while we were there as they were all trying in their own way (translator, leaflet in English, simple vocab). They offered many amneties (toothbrush and paste, comb, razor, yukata as pajamas). The meal were like a banquet. We stayed for 2 nights and the meal were differed for each night, as well as breakfast. Drinks (beer Nd coffee) were offered at the designated time together with snack. Would recommend to anyone who going to visit Kawazu.

Stayed in February 2024

Quite and comfortable place. Food was great. We also enjoyed the onsen very much

Stayed in December 2023

There was nothing I didn’t like.

Enjoyed the seaside location of the ryokan and it was easily accessible by LE Odoriko train. The staff were very kind and helpful and the kaiseki meals were beautifully presented and delicious. The rooms and facilities were very clean as well.

Stayed in December 2023

Breakfast at 8am was too early for my child and me. But we had to start on time as it was a full course meal served by the staff

Quiet peaceful beach front with onsen. Meals were amazing, high end Japanese cuisine.

Stayed in September 2023

The Kaiseiki meals were immaculately prepared. You could see the staff’s attention to detail, from the well pressed yukatas, the careful and conscientious meal service, the small treats left in our rooms and the rest area which had coffee and treats. The staff went out of the way to use their English translation devices to ensure that instruction was understood. There was even a QR code at meal times which led to an English menu. There was also an English speaking staff, Ridhwan, on our second stay who was very helpful and attentive. We enjoyed our conversations with him. Overall, we enjoyed the lovely service and wonderful food at the ryokan!

Stayed in June 2023

Nothing

The room was big and clean! The sunrise was amazing and you can just listen to the waves from your room. The staff was really attentive!

Stayed in June 2023

The property, while well maintained, is a little bit on the older side.

Fantastic location, first property at the beach side and only 5 minutes from the train station. Well preserved installations/facilities (tatami floor rooms with a sea view, restaurant hall, lobby, onsen areas). Fantastic selection of food for dinners and breakfast as part of the meal plans, cooked perfectly and served just as well. Finally, and for us most importantly, the staff is simply exceptional. They treated us like family from the moment we arrived till we left. Our stay was fantastic already, but they made it perfect.

Stayed in May 2023

The futon mats were showing their age and did not provide any cushioning.

A stunning location on the beach with picturesque baths and delicious meals. While most staff do not speak English, each has an electronic translator on them that does good work. Having a little Japanese under your belt will help ease things. Can't beat washing away the day in a rotenburo overlooking the sea.

Stayed in May 2023

really nice onsen hotel by the sea. The food was excellent.

Stayed in March 2023

everything was perfect

Stayed in March 2023

Indoor shoes were a bit small if you have large feet.

Food was fine dining quality, view from room was awesome, staff was friedly and helped us with bus timetables. Own bath at the balcony was luxurious. There were yukatas for long people.

Stayed in January 2023

-

nice ryokan countryside

Stayed in October 2022

free coffee

Stayed in March 2022

The staff went above and beyond to help us. The food was delicious.

Stayed in December 2021

It is a little bit dated but still in very good condition.

This hotel has rooms that open up to the beach and allow you to have the sound of ocean waves and fresh air at night. The Japanese breakfast was excellent and very tasty. I would return again and recommend to my friends.

Stayed in October 2021

The only thing we could have used were better English instructions. We didn’t know breakfast was a hard start time or if the robes were to buy or rentals!

The location was perfect and the facilities were wonderful. We stayed inn one of the private onsen rooms but looked at the public onsens and they were just as lovely. The ocean front rooms are amazing. We fell asleep to the sound of the waves and woke with the sunrise, then enjoyed a lovely traditional breakfast. It’s also close to Kawazu falls and a couple of beaches!

Stayed in May 2021

old building, rooms with water stains on walls and broken plaster, bad service and cheap utilities. I felt this is not a 4 stars and somehow cheated with price higher than other ryokans which have much higher quality

Disappointing. Although labeled as a 4 star hotel I think this is probably ~2 stars. The room was in need of renovation and painting, with brown water stains on walls and furniture, and cracks and dents in the plaster. The quality of the utilities provided is low and we ended up using our own shampoo/soap. The location is nice but the windows and balcony needed cleaning to make the view attractive. We were coming from another ryokan in Shima which, for a cheaper price, boosted 3-4 times higher quality with meals included. I am sorry to say that after many years traveling in Japan and using booking.com this is the first time I felt not getting my money worth. The best part of the stay was the private bathroom, which is new. however this is on the side of the building with view of beach but also highway :(. The room and balcony was also a bit dusty, which was not great for my asthma.

Stayed in September 2022

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Stayed in April 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in December 2023