The beds weren't the most comfortable, but it's a very small complaint given the rest of the experience.

Kana, the host, was absolutely amazing. She let us check in early, booked us private onsens, helped us make dinner reservations, and gave us all the ins and outs about the area. She helped us navigate the busses and told us where to go to get the perfect view of Mt Fuji. She is such a wonderful host.

Stayed in October 2023

the hostel building itself is a charming old building with lots of character, in an amazing location with transport, restaurants and attractions nearby. What makes this place so special is the host Kana-San. She is very knowledgeable and passionate about the Hakone area, and can help you make reservations for restaurants or the nearby onsens as well as give you guides to great nearby hiking spots.

Stayed in November 2023

I had an amazing experience here! The room itself was beautiful and clean. The host, Kana-san, was so accommodating - my sandals fell apart as I was walking around Hakone, so she went out and bought superglue so I could fix them! She also helped me to book an onsen. 100% recommended

Stayed in August 2023

Everything good

Kana is GREAT, helpful and welcoming. She gave us useful tips and booked the best onsen around. The building is stunning, an old post office that keeps the charm. The common area is also cozy, provided with coffee and tea. The rooms are old style, comfy with good views.

Stayed in October 2023

Nothing

Dorm is cozy. Host is super friendly and give good tips

Stayed in November 2023

We stayed in the private room with private bathroom. The bathroom is a toilet and sink only. If you want to shower, you will have to use the shared showers or, like us, shower at the onsen. Honestly, the shared toilets are nicer than the private one but you have access to both. They have a little shared kitchen you can use and the main front room where you can hang out, eat, read, etc. The host was so super nice and friendly. She will give you tips on places to eat and things to do. She also called and made an onsen reservation for us. The beds on the floor are actually more comfortable than most of the raised beds and mattresses we slept on in japan. Definitely would recommend this hostel.

Stayed in October 2023

It was a super cute ex post office building. Kana-san is very nice and very informative host. We really liked our stay there. Hope to see you again Kana-san!

Stayed in November 2023

Bathroom could be in a more suitable area as it's necessary to walk by the common area to get there.

Big enough room and a friendly+helpful staff.

Stayed in October 2023

Kana, the person managing the hostel! She is really nice and kind. The installations are really good for quality-price relationship.

Stayed in November 2023

Absolutely loved our stay! Kana San was super friendly and extremely helpful in making sure we made the most of our time in Hakone.

Stayed in October 2023

-

The 2-person pods were so nice. It was the best stay in our trip, even though we didn;t have a private room. The pods were cozy, the common space very nice, bathing facilities very nice and host couldn't be nicer.

Stayed in October 2023

Nothing. 11/10

Very cool beds with sliding doors. Felt historical. But most importantly the woman at reception was extremely kind and friendly! She helped us book an onsen nearby and gave us a map with good places to eat/go. I would purposefully choose to stay here again.

Stayed in October 2023

We have been arranged to upper bed, it’s not comfortable for the elders.

kana who is in charge of hostel is so friendly

Stayed in September 2023

If you are looking for a little hostel in Hakone, well located, welcoming, with a really kind staff who can give you advices for your trip with passion, this is the place to be ! Thank you Kana-san !

Stayed in October 2023

Locations

Very nice and helpful staff, kana.

Stayed in October 2023

Nothing. Everything was great.

Our host, Kana, was fantastic. We loved chatting with her and she also helped us plan our time there. She helped book us an onsen within walking distance from the hostel and informed us about closures of the cruise when it was raining. We booked a larger Japanese style room that had a little balcony and it felt quite luxurious for a hostel. Will absolutely stay here again if we go back!

Stayed in September 2023

Kanna was amazing! Thank you so much for all the info and recommendations you gave me and for helping make reservations!

Stayed in October 2023

Nothing!

The host was really really lovely and friendly!

Stayed in October 2023

Nothing I can think of!

What makes this place exceptional is the host Kana-San!! She will make sure that your stay in Hakone is going to be perfect. She will literally go extra miles, it is not just a service, she provide hospitality! She will book you an onsen nearby so you can get discount as well. She will invite you to join in for conversation if you wish to join! I've never had warm and caring host! If you are looking to make a warm memories from Hakone, here is the place for you!

Stayed in October 2023

None.

Kana the hotel staff truly cares about the guests and will do more than her duties to make us happy. I would give her mark of 15 instead of 10, if I could. Thank you Kana for the pair of reading glasses you helped me order when I broke my old one. You are a truly a very very nice person!

Stayed in October 2023

Nothing, I can't think of a single thing to complain about.

Superb experience at this hostel. There's not a huge amount of beds which gave the place a homely feel. It is located in a small little village on the mountainside and is easily accessible from the train or bus. Having a double bed while hosteling felt like a luxury and it was extremely comfortable. Showers were hot and all the little things like providing plug and usb charging ports with a light on a little shelf by your bed just added that extra level of convenience. The biggest draw is the host Kana who is wonderful, she was extremely accommodating and welcoming. She asked me about my plans and did everything to ensure they went as smoothly as possible showing me maps, timetables and making recommendations. She encouraged my (likely terrible) attempts to converse in what little Japanese I knew and was truly a delight to talk to. I cannot recommend this hostel enough for those wanting to stay in Hakone,

Stayed in October 2023

The facilities are quite basic, but everything you need is there (i.e. hair dryer, towels, small kitchenette). Bring an eye mask and ear plugs as it gets light early and there are no blinds.

The best thing about this place is Kana, the host. She is the most hospitable person i've ever met, she offers lots of recommendations, books restaurants and the onsen for you - she even made me a traditional Japanese meal on one of the nights of my stay. The hostel is in an old building, with lots of character. The location is great for travelling around Hakone, close to the bus stop and train station.

Stayed in October 2023

The host is such a cute and nice lady. She was so helpful, and helped me all the way from the minute I checked in to the minute I left. The property was really chill, and have a good feeling of being at home away from home. So thank you so much for the stay it was really great.

Stayed in October 2023

nothing

Friendly staff

Stayed in September 2023