Great Location , great onsen, nice lounge areas on each floor

Stayed in March 2024

Onsen on site was amazing. Great place to stay, right in Happo and a short walk to the bus station. Lawson conveni nearby too!!! Love those pork buns.

Stayed in March 2024

the drying room is a little outdated although it still works with wet snow gear dry by the next morning. The hotel is geared toward native speakers and therefore requires some translation for English speakers but this only adds to the authentic experience and I wouldn't want to change it.

Hakuba Alpine Hotel was a little gem amongst some much larger and popular hotels setup to attract English-speaking tourists. Getting to the hotel was easier just caught the bus from Nagano then a short 5-10min walk through the streets to the hotel. We found the Japanese style of the hotel amazing with everything kept incredibly clean and functioning. Photos don't do this hotel justice as many reviews have said before with the wood architecture and Winter Olympics posters on the wall great to look at. The hotel and room are kept very warm and the onsen is great to relax in after a day on the slope. The owner of the hotel is extremely hard working and always willing to answer your questions, he was very friendly and accommodating, even giving us a calendar at the end of our stay to remember the area, cant speak highly enough of Hakuba Alpine Hotel.

Stayed in March 2024

Great location, close enough to everything but not bothered by noise. Room was lovely and a good size. Having an onsen was a huge bonus. Food was delicious every day, wish we’d just booked full board instead of only doing a couple of dinners. The owner was really helpful and kind. The room also had hot water for tea etc and a fridge which was great. Bathrooms are typical small unit bathrooms, but liked having an extra sink outside it so we had space to spread out our bits and pieces.

Stayed in February 2024

What's not to like about this place. I am rating it 10/10 :D

Great location. Near to lawson and local eating places. Located beside the main road so traveling was a breeze especially since we were driving. I enjoyed the onside onsen as well. Definitely will return! The rooms were clean and spacious.

Stayed in March 2024

The entrance is not that visible because we enter through the back street. The door entering the lobby is a bit of a hassle to open if you have luggage.

The room really spacious and comfortable. We didn’t get to use the space much since we only stayed 1 night. But the view was really nice from our terrace.

Stayed in February 2024

Nil

Location, food and staff

Stayed in March 2024

Lovely views, kind staff, beautiful facilities!

Stayed in February 2024

N/A

The service was exceptional! The staff were friendly and gracious - they were able to provide us with an early check in and check out which was an amazing assistance. The room was much bigger than expected, the futons were comfortable and the amenities were great.

Stayed in February 2024

Traditional Japanese breakfast with lots of small dishes. These changed daily, but kids with western tastes might get sick of it like one of ours did. Even provided gluten free options for Coeliac party member. Manager helped arrange ski bag transport with black cat at the end of our stay.

Stayed in February 2024

Great location, easy walking distance of bus terminal, convenience store, grocery stores and happoone

Stayed in February 2024

Tbh - nothing.

I loved this place - Location, comforts, foods, bath - Everything that I needed for snow trip were there. We had breakfast included. Every meal was so hearty and tasty. We also requested for a dinner for one night which was really good! I would even consider having dinner every day there. The lodge is quite old but clean and well maintained. I loved the rustic vibe of the lodge and it was really lovely. If you are expecting modern fancy looking accomodation, this place might not be for you but give it a try! We are thinking of booking same place for next year. Proximity to bus terminal so getting around other mountains was so easy. Convenience store was 4 mins by walk - super close. Also town center was really close too.

Stayed in February 2024

The mattresses were too thin so not very comfortable. Set Japanese breakfast including rice and miso soup. The presentation was lovely but I much prefer a muffin and cereal.

Very friendly gentleman is running the hotel. Helped us with booking restaurant, taxi and delivery of luggage directly to Narita airport.

Stayed in January 2024

None

Delicious breakfast & dinner

Stayed in February 2024

The bed a bit hard for my old bone after whole day skiing.

The meals and set up are very good. The owner makes me feel home.

Stayed in February 2024

I think next time we will go with the beds. My children were happy sleeping on the futon but I found after 2 nights I was starting to ache and feel my age!

We booked the half board and each meal was prepared with great care. Dinner was the best ever! After eating here every night I found the food at Disney really dull in comparison!

Stayed in January 2024

We liked everything but some did not find the tatami very comfortable. When choosing between beds or tatami mats, make sure you understand the options. However, our host immediately tried to help our friends by bringing each person an extra mat.

We came here with two families for a ski trip. The accommodation is near the bus station so you can go to many resorts. However, just a two minutes walk is a bus stop to take you to Happo One, the closest resort, right in front of Woody's. We loved the breakfast, the onsen and the Japanese hospitality. Our host was great and organised a taxi for us on the last day and Black Cat services for our friends.

Stayed in January 2024

Was a great spot, no complaints.

Excellent helpful staff. Great location. Very traditional. Make sure you are comfortable to sleep on tatami if you pick that style of bedding. Breakfast is great, very Japanese though so most western kids won’t enjoy it (unless they like cold fish). Nice onsen too.

Stayed in January 2024

Hakuba Alpine Lodge was amazing, central to buses and ski fields and restaurants, the owner was amazing, breakfasts where a delight and experience, the girls especially loved them. We also booked a special Japanese dinner, one of our best dining experiences EVER in our life. Will definitely stay there again! Ohhhh yes the Onsen was amazing after big days skiing 10/10 experience

Stayed in January 2024

Nothing

The room is spacious and has wonderful views. Gorgeous breakfast and dinner, like we are eating at fine dining every meal. 3mins to ski shop and 4 mins to bus terminal, 5mins to Lawson. The hotel has the place to store our ski boots and boards. And of course, they have wonderful onsen, indoor and outdoor! I got there with the Tokyo airport shuttle bus, door to door, completely hassle free!

Stayed in January 2024

The location of the hotel is ok, it's convenience to get the the Lawson across the street, but it will taxi/shuttle to/from train station or ski resort, I wish shuttle service will be provided in the future. However, the hotel owner is very helpful to call the taxi for us in our transportation needs.

This hotel is much better than the photos shown in booking.com, especially the onsen, the photos shown in booking.com needed to be updated, to show the nice and clean onsen. The dinner and breakfast provided by the hotel, is the best Japanese meals my family ever had, It's very delicious and fresh, we enjoyed and finished everything in our plates. The onsen is not big but very nice, it has 2 onsen - one outdoor and one indoor, both are very warm and fantastic feel, especially after ski.

Stayed in December 2023

The staff are wonderful and so accommodating, it was a beautiful stay, the rooms are big and spacious. Perfect location and would definitely stay again! Great value for money and run by a very sweet family.

Stayed in January 2024

Excellent location! Big rooms. Amazing traditional dinner. The onsen in the hotel is great after a day of skiing

Stayed in December 2023

Nothing

Very convenient location, 5 minute walk to happo bus terminal . 4 minute walk to Lawson . 8-10min walk away from the main area of restaurants

Stayed in December 2023