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  5. Reviews of Hakuba Echo Hotel and Apartments

Reviews of Hakuba Echo Hotel and Apartments 3 stars

399-9301 Nagano, Hakuba, Oaza-hokujo 3020-503, Japan

#46 of 99 hotels in Hakuba

Guests' Choice

Review score

Based on 90 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    A perfect place to stay in the heart of Echoland.
    • Leisure trip
    • Couple
    • Deluxe Twin or King Suite
    • Stayed 7 nights
    • Submitted via mobile

    End of season and var stock was low, so didn’t go there.

    Everything! Excellent amenities, location, exceptional staff & great value for money! Would go back!!

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Great location, very spacious apartment, lovely helpful staff and great breakfast.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 9 nights

    We stayed on Level 2 apartments facing the main street which got noisy with people coming out of the bar across the road early in the morning. If I stayed again I would ask for a room away from the main street.

    The location was great and it was easy to walk to the buses in Echoland. Most of the staff were English speaking Beau and Tom were super helpful with town info and driving us to Hakuba47, Goryu and Happo-one. The beds were great and the breakfast was definitely worth getting. The dining room had an awesome view of the mountains.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Perfect friends and family short or long term getaway spot for Hakuba skiing!
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights

    Because the place was centrally located you could heard folks from the bars all night just outside the hotel. As our room was located in a hallway with another room, the guests in the other room locked the hallway door which prevented us from accessing our room at times.

    Location was centrally located with easy access to reasutarnts, gear rental and the slopes. Room was a good size for the value and it had a full kitchen in the unit.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Had a wonderful stay, looking forward to going back.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    In the heart of Echoland with many great restaurants and a convenient store nearby. Super spacious rooms with big comfortable beds which was a perfect treat after a day on the snow. Yummy breakfast, friendly and helpful staff.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Family Room with Bunk Bed
    • Stayed 5 nights
    • Submitted via mobile

    From the moment we arrived, Emma and Jake greeted us warmly, setting the tone for exceptional service throughout our stay. The breakfast options were delicious, and the rooms were meticulously cleaned with fresh towels daily. The convenience of the laundry facilities made our stay even more comfortable, and the shuttle service to the resorts was a fantastic perk. The location was very handy and we could walk around town to restaurants and cafes. A heartfelt thank you to the entire team at Hakuba Echo Hotel - we can't wait to return!

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Deluxe Twin or King Suite
    • Stayed 6 nights
    • Submitted via mobile

    Fantastic comfortable bed! Great place to stay if you are hitting the slopes. Staff were super friendly and helpful. Breakfast was great each morning before heading to the mountains.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    We loved our stay at the Hakuba Echol Hotel. Staff were wonderful, they went above and beyond. Breakfast was amazing. We
    • Leisure trip
    • Couple
    • Compact Twin or King
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The facilities were great.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Great spot for Echoland nightlife.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights

    If I stayed in Echoland again, I'd hire a car. The morning shuttles to the ski slopes were great, but in the afternoon, there are fewer shuttles back to Echoland and it's a big walk up the hill with your skis (and your children's skis!) Living area of the apartment was quite basic.

    Great location in Echoland, near bars, restaurants and ski hire. Staff were friendly and helpful. Breakfast was good. The morning shuttle buses were really useful, as well as the ski storage room. Liked the upstairs guest lounge!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Comfortable and clean
    • Leisure trip
    • Couple
    • Compact Twin or King
    • Stayed 5 nights
    • Submitted via mobile

    Nothing at all

    The staff were friendly. Beds extremely comfortable and delicious food (western) for breakfast each morning. They have a free morning shuttle to slopes - makes life easy without a car.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Perfect location and amazing friendly staff! Great breakfast and ski equipment storage! The staff were so helpful with e
    • Leisure trip
    • Couple
    • Compact Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    It was in an amazing location. The staff were so helpful and friendly! The room was cosy and warm, storage for ski equipment and great breakfast included in the price. Daily shuttle runs to slopes included.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Happy with the staff and service
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    Nil

    Convenient

    Stayed in December 2023

  • Reviewed: 7 April 2023

    10
    Already looking at booking here for the future it was that good.
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    What a fantastic stay! Koichi-san went out of his way with any and all requests we had, he’s an asset to this hotel. The rest of the staff were also exceptional and made our stay really enjoyable. The breakfast every morning was delicious and the morning shuttle to the mountain was such a convenient option! Thanks for everything.

    Stayed in March 2023

  • Reviewed: 1 April 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Compact Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    There’s nothing we didn’t like about this property

    Location, Rooms are nice and big, breakfast was really good. The Staff at Echo hotel are amazing, helpful and friendly. Thank you to everyone that looked after us and made are 7nights great.

    Stayed in March 2023

  • Reviewed: 1 April 2023

    10
    (I forgot his name) I want to say a big thank you to the manager of echo hotel. he works above and beyond and was very h
    • Leisure trip
    • Group
    • Two-Bedroom Family Room
    • Stayed 4 nights
    • Submitted via mobile

    the only area that we didn’t like too much was the water temperature of the shower. it only came extremely hot or cold water.

    The room is clean and very comfortable. we didn’t expect that the hotel staff would come to your room to tidy up the bed so we left the bed very messy. it’s our pleasure to stay in Echo hotel. The breakfast are nice and have different choices.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    A bit far away from lifts

    Super good breakfast Staff was very kind

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Comfortable apartment in a great location. Fab breakfast!
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights

    Nothing major but a shuttle back to the hotel from the slopes would be great or at least clear explanation as to how the free Hakuba village shuttle works as it is not straightforward. The shuttle system works perfectly once you understand it but take a few attempts to get right. An explanation on how the TV works would be great too (but we resorted to games, books and the pool table on the third floor which was more than ok).

    Comfortable serviced apartment in a great location in the main street of Echoland. The beds were very comfortable. The kitchenette was convenient (especially when we realised pot noodles were our only only food option on our first night as we didn't know bookings were essential at all the nearby restaurants to get a table. Newcomers: take note! Get booking!). Breakfast was amazing with a nice continental buffet and cooked-on-order options (eggs benedict, porridge, pancakes, French toasts - yum!). It was nice to have a ski room to leave all our gear and leave all the snow out of the hotel. The shuttle to Iimori, Goryu or Happo One is also very convenient too (you might want to get up early to put your name down as it fills up quickly). There's a bar with a great atmosphere (and late last orders!) on the ground floor and a pool table and lounge on the third floor. I would absolutely recommend and even better go again!

    Stayed in January 2023

  • Reviewed: 17 March 2023

    10
    we will be coming back again
    • Leisure trip
    • Group
    • Superior Deluxe Twin or King Suite
    • Stayed 7 nights

    Breakfast was really nice, very friendly staff and a great location in a very nice presented hotel

    Stayed in March 2023

  • Reviewed: 15 March 2023

    9.0
    Amazing will definitely stay again
    • Leisure trip
    • Couple
    • Compact Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The shower although new, leaked under & around the door making the bathroom floor wet every time we had a shower!

    Amazing breakfast to start the day before heading to the slopes! Location was perfect, easy access to all resorts & walking distance to restaurants & shops etc

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Great 3 nights stay in Hakuba. Definitely will come again
    • Leisure trip
    • Family with young children
    • Compact Two Bedroom Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet has no bidet. Other than that, nothing.

    Location near Happo, convenient store & Echo Base camp about 200m. Room quite spacious for 4 of us. Sound proof. Friendly & kind staff. Helped us with luggage. Delicious breakfast with several choices. Fresh oranges & apples are great. Shuttles to Happo & Hakuba 47 every morning. Nice place to walk around and many cafes nearby. Heater were helpful at winter.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    Our stay was comfortable, convenient and central
    • Leisure trip
    • Couple
    • Superior Deluxe Twin or King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The spacious, modern room was amazing for Japanese accommodation. The beds were super comfy! Very conveniently located in the middle of everything- restaurants and base camp bus station. The breakfasts were very generous and shuttles to Happo and 47 on offer. The staff were very friendly and helpful. There was a bar next door and coin laundry, giving extra convenience!

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    A very comfortable stay overall in Echoland!
    • Leisure trip
    • Family with young children
    • Compact Two Bedroom Family Room
    • Stayed 2 nights
    • Submitted via mobile

    family compact room had no bidet

    cosy apartment views were great shuttle bus service

    Stayed in February 2023

  • Reviewed: 16 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    Good and filling breakfast and host went out of his way to help us including retrieving my sons lost ski poles

    Stayed in February 2023

  • Reviewed: 14 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Compact Twin or King
    • Stayed 7 nights
    • Submitted via mobile

    A microwave would have been good as it was sometimes hard to get food in echoland

    Breakfast was excellent staff were accommodating, great location

    Stayed in February 2023

  • Reviewed: 7 February 2023

    10
    excellent
    • Leisure trip
    • Couple
    • Compact Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    the hotel manager was very helpful and nice

    Stayed in February 2023

Showing 1 – 25

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