399-9301 Nagano, Hakuba, Hokujo 5262 , Japan
#8 of 102 hotels in Hakuba
Guests' ChoiceBased on 123 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.1
Staff
9.9
Value for money
9.5
Free WiFi
9.1
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End of dialog contentReviewed: 24 April 2024
Clair
AustraliaThe room was an older style not like the other hotels. It was very comfortable and near to the bus station very warm
Stayed in March 2024
Reviewed: 15 April 2024
Dickson
SingaporeAmazing little place. So hospitable. Very clean. Local flavor.
Stayed in March 2024
Reviewed: 29 March 2024
Connor
United StatesNothing. It was perfect!
The staff is super friendly and helpful! They even helped to get me a 20% discount on ski gear! Maruyama-San was an amazing hostess and she really helped to make me feel comfortable in Japan during my first ever visit!
Stayed in March 2024
Reviewed: 24 March 2024
Gerhard
South AfricaExcellent stay at Hakuba Ski-Kan. Great location just minutes away from the Happo Bus terminal and Lawson grocery store. Japanese style room was a cool experience. Worth noting that guests at the Ski-Kan get a 20% discount on gear rental at Woody's right next door.
Stayed in March 2024
Reviewed: 11 March 2024
James
AustraliaMy favourite stay in Japan! The owners are lovely, accommodating and really make you feel at home! Thank you :) Highlights; - Owners are the best! They helped us organise food, transport, ski passes, and a missing wallet aha! - Location is super convenient right next to happo bus terminal - easy to get to and from the different resorts, close to food and rentals - Traditional style Ryokan accommodation was such a delight and the onsen was perfect after a day on snow I will absolutely be returning here :) Thanks so much for having us!!!
Stayed in February 2024
Reviewed: 4 March 2024
Emily
AustraliaPlease be aware that showers are communal. There is a female and male bathing room with shared showers and Onsen. This is a traditional Japanese experience but may be not for everyone.
Felt like a good authentic Japanese experience. The lady who runs the place is so helpful and accommodating. She even provides freshly made Japanese snacks/treats on your return from the slopes!
Stayed in March 2024
Reviewed: 3 March 2024
Jackson
AustraliaThe location is amazing and right in town. The hosts are truely amazing and super wonderful. They’ll go completely out of their own way to help assist you and have a laugh doing so as well. Honestly I absolutely loved staying here and would do so again.
Stayed in March 2024
Reviewed: 29 February 2024
Kiu
AustraliaI'm not super used to sleeping on a Japanese futon so keep that in mind if you're used to a thicker mattress, but the rooms are very comfortable.
Hosts are just utterly incredible and welcoming. They were eager to look out for us and make sure we knew where to go/what to do and even offered lifts for guests. The rooms and lounge are very comfortable and the communal bathroom and onsen are very clean.
Stayed in February 2024
Reviewed: 28 February 2024
Micah
NetherlandsI thought that the lady behind the front desk was a wonderful host and was attentive and committed to providing a great service.
Stayed in February 2024
Reviewed: 25 February 2024
Edward
AustraliaThe location and property were great. Staff were amazing and very helpful. The onsen is incredible after a day on the mountain!
Stayed in February 2024
Reviewed: 19 February 2024
Kian
AustraliaPillows and towels were very small
Great location, couple minute walk to the bus terminal and convenience store, 5 minute walk to Happo one Very nice and helpful staff
Stayed in February 2024
Reviewed: 19 February 2024
John
AustraliaThis is a lovely, friendly and unique type of Ryokan accommodation in Hakuba. A family fun business (now in its third generation) the local knowledge and assistance was very helpful. If you want to stay in Japan and experience some authentic Japanese living, this is the perfect place. Very clean. Great onsen on sight.
Stayed in February 2024
Reviewed: 15 February 2024
Kiah
AustraliaWe loved the warm welcome that we received! They go above and beyond with every aspect, welcoming you, the tidy beautiful rooms, willingness to help you, delicious snacks they make daily and all the delicious food recommendations
Stayed in February 2024
Reviewed: 14 February 2024
Alexandra
AustraliaThe building was lovely - a traditional ryokan. The owner was so kind, preparing snacks at the end of a day on the slopes and making bookings for local restaurants. The location is excellent, being extremely close to the Happo One shuttle bus and walking distance to many restaurants. The onsen was also lovely at the end of the day :)
Stayed in February 2024
Reviewed: 14 February 2024
Katherine
New ZealandNothing
Takakako is a very caring and attentive host - she keeps Ski-Kan spotlessly clean and is always willing to help with anything you need. I am gluten-free and she worked hard to find the right local restaurants for us - and the ones she booked for us were fabulous! As a bonus, her son Kuni is often available to drop you off to the restaurant. Takakako saved us by asking a carefully worded questions about our travel - helping us to find out that we had made a mistake about the pick-up location - whew!
Stayed in February 2024
Reviewed: 11 February 2024
Jett
AustraliaGreat Location and really nice and helpful hosts. Awesome onsite Onsen.
Stayed in February 2024
Reviewed: 4 February 2024
Xuming
ChinaNon
Warmly owner, great helpful!
Stayed in January 2024
Reviewed: 4 February 2024
Marie
AustraliaThe shared public onsen and shared toilets were clean but obviously not private ensuites which is always the preference but believe there might be options for that in other rooms. Sleeping on the floor futon/shikibuton was ok, but not super comfortable and hard on the knees with everything being so low like the bedroom table and even sofa. The front bedroom is on street level and bright with street lights and cars at night and the chatter of passers by and a bit colder being at the street front but the middle room was lovely. The one washer and dryer gets very busy in the evenings and with operating time restrictions can be tricky but managed to dry the rest in the ample hanging space in our bedroom.
Affordable, simple, family accommodation in traditional rooms with tatami flooring and sliding screens, communal dining facilities, basement for ski storage, affordable coin operated washer and dryer. Just a 2 minute walk from Hakuba bus terminal and 1 min to the Happo One ski shuttle bus! Amazing 20% (I think) discount on the ski hire at Woody Rentals (who were fantastic) right across the road when mentioning Ski Kan. And discount on lift passes if obtaining cards from Ski Kan and charging them up online for your daily lift tickets, so convenient! Lovely, spacious, warm rooms with one having a fridge, low table and sofa. The hot onsen was perfect after a day of skiing, such a normal luxury we love about skiing in Japan unlike the rest of the ski world! But what we most liked about Ski Kan was the friendly, caring, welcoming hospitality of Takako and her son Kuni who went out of their way to make our stay as comfortable and memorable as possible. They made sure you had dinner sorted and Kuni would kindly drive us to Hakuba station and take us to a local Japanese restaurant that was not crowded, was super affordable and delicious without the pretentions of a tourist trap. As a family of 5 we ate to our hearts’ content and drank including sake and beer for AUD85! Kuni then arranged the restaurant to call him to collect us. Amazing service! He’d then drop us at the local Lawson convenient store to pick up some supplies/snacks and we’d walk the short distance home. Takako was amazing when I asked if we could get dressed in the traditional Japanese kimonos and mens formal wear which I didn’t realise was so complicated and time consuming for Takako who was just so amazing accommodating us. It was such a special opportunity that we will cherish but I felt terrible as it took about an hour to dress us all and so much effort for her with the careful dress arranging. We were so grateful for this special occasion.
Stayed in January 2024
Reviewed: 3 February 2024
Xiang
ChinaThe location is very good, close to the bus terminal. Staff was so kind and run this place so well. Definitely worth to stay again when visiting Happo next time.
Stayed in February 2024
Reviewed: 1 February 2024
Nick
AustraliaNothing
The beautiful owners of the property
Stayed in January 2024
Reviewed: 27 January 2024
Corin
AustraliaComfortable and well located Japanese-style lodge. Had everything we needed for our stay. The host was extremely welcoming, providing afternoon treats each day and assisting with dinner bookings. The Onsen was wonderful after a long day of skiing.
Stayed in January 2024
Reviewed: 26 January 2024
Green
AustraliaVery helpful owner - booking restaurants, dropping us off to restaurant with no charge, after making snacks - highly recommend
Stayed in January 2024
Reviewed: 26 January 2024
Yusof
MalaysiaNot much of a fan of the public bath but it's expected and it's an experience alright.
The staff is very helpful, informative and warm! Definitely one of the highlights of the stay in Hakuba.
Stayed in January 2024
Reviewed: 24 January 2024
Eleanor
AustraliaLocation, very friendly staff
Stayed in January 2024
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