Great location and lovely staff

Stayed in May 2024

Late checkin and early check out.

Loved the balcony, the location, the foyer.

Stayed in April 2024

The room size is very average compared to the price, suitcases needed remain stands. The room we had is not the room shown in the images, way smaller.

The location is super, within walking distance to all attractions around Gion.

Stayed in April 2024

View of temple was okay. toilet was Ould

Staff at front desk was exceptional and friendly.

Stayed in April 2024

I would like one English speaking channel or subtitles available on tv.

the reception was warm and helpful. the room was delightfully large. I love the key lock. -very secure. the beds were comfortable and the lighting was perfect for all occasions. the noodles and chocolate was a lovely touch.

Stayed in April 2024

Small room size.

Location in the middle of Gion.

Stayed in April 2024

None. We will stay here again if have a chance to visit Kyoto

Front desks are very friendly and supportive. They help be handle luggage delivery to airport and also advise place to see sagura along with walking route around Gion. We love the tatami room inside .. superb location for foodie and always happening.

Stayed in April 2024

Nothing. This was a perfect place for us.

Spacious room with great view. The staff was amazing in making recommendations and telling us how to get to the locations top on our list. The facilities were great and in a great location.

Stayed in April 2024

Nothing really but perhaps it would have been convenient to have a restaurant onsite. No matter given close proximity to so many great eats.

The location in Gion is excellent (also not far from busy shopping area across the river), the rooms clean and traditional Japanese style. The best part was the staff. Saho-San and her colleagues were amazing hosts, helping us focus on the best of Kyoto and even advised us on our other travel to Fuji mountain area.

Stayed in March 2024

Nothing

Very clean and updated

Stayed in March 2024

Not having anywhere to have breakfast meant we had to go exploring for breakfast each day. Not a huge problem but the hotel could have provided some better information about what our breakfast options were.

This was a great location from which to explore Kyoto. The room itself was very comfortable and had everything in it that we needed.

Stayed in March 2024

no complaints.

the location was excellent and next to the historic geisha district and incredible temples. the staff was beyond exceptional with such amazing energy and care for us during our stay. everything about the room was lovely, atmospheric, and gave us a feel of really being in japan not just being in a hotel. so we enjoyed the moments between walking around Kyoto because we still felt we were culturally entwined in our own room. the coffee and tea and thoughtful touches they added as we were on our honeymoon just made it a stand out memory and the front desk personnel will be in my heart forever the way they treated us was more than we could ask for. such kindness. when we come back to kyoto this is the only hotel we will be staying at.

Stayed in March 2024

Lovely room with a balcony and view of a temple. Such a great location - close to everything but quiet.

Stayed in February 2024

Rooms are compact.

Best location in Ginza. Central to everything . Close to train station, shops . Staff very helpful and friendly. Rooms were small but good value for money overall. No breakfast facility was the downside but good cafe 10 mins away.

Stayed in February 2024

.

Staff were incredibly helpful & friendly. From booking cafe's, dinners & recommending great bars. Location was close to the restaurant, shops & remples.

Stayed in January 2024

No breakfast

The location was amazing. The staff was so incredibly helpful with recommendations and making reservations for us.

Stayed in January 2024

Tall family members needed to duck their heads to avoid walking into a low bit of ceiling around the tatami mat area.

Comfortable beds (both Western and Futon), room was nicely appointed in a combination of traditional Japanese and Western style with all modern fixtures. Perfect location for walking around the Gion district and close to the river and bustling main shopping area. Nespresso coffee machine in the foyer was gratefully enjoyed.

Stayed in December 2023

We expected a glass balcony. We had a room with a wall balcony and the view is blocked if you are sitting

The location is perfect

Stayed in December 2023

Additional cost if you would the rooms to be cleaned as they will only clean for those who stayed beyond 4 days. Ours was a short stay (2 nights) so we didn’t mind.

Location close to Gion which was what we wanted. Was easy and safe to walk around at night. The staff were helpful esp when we needed help to send our luggage to the next hotel, they were able to assist and even helped us checked with the next hotel, to ensure they would receive our bags.

Stayed in December 2023

No housekeeping.

The premium quadruple room is suitable for family of 4 (2 bed + 2 futons). Though the room is not as spacious, the balcony is good to have. There's a bathtub in room. Good bathroom amenities. Location is splendid, away from the city, alongside traditional houses, with many restaurants. It is so peaceful in the night. Across the shijo-ohashi bridge, there's the bustling area with lots of food and shopping. The hotel is only a 5-min walk from Gion-shijo station. <Dec 2023>

Stayed in December 2023

Nothing. Great Stay!

Absolutely fantastic location. It was one block away from the main shopping street in Gion and tucked into a cluster of historic streets. You don't have to walk far to be immersed in historic kyoto. There are three subway lines within a five minute walk, so getting to the other sights in Kyoto is easy. The rooms were very spacious for a family of four, and the additional amenities with a mini bar and balcony made the space very livable. The was also a coin-op washing machined on the ground floor. The staff was very nice.

Stayed in November 2023

There was nothing we disliked, at all.

The staff were excellent. So cheerful and welcoming. Clearly love their hotel and are proud of Kyoto. Thank you for the restaurant suggestions and for making reservations for us. The location was superb. This hotel is very quiet, with comfy beds and the bathroom was great!

Stayed in November 2023

Nothing I can complain about.

Exceptionally friendly staff, very helpful. The location was nice and convenient. The bathtub was definitely a bonus. Would say I got everything that I paid.

Stayed in October 2023

The location was great. The staff was so friendly and helpful. The bed was too firm for my husband and they brought extra mattress pads right away. We had a really lovely stay.

Stayed in November 2023