The carpets in the hotel were a bit worn out and could do with an update.

Traditional Japanese room and yukata, food and onsen experience, very enjoyable relaxing place with massage chair for after onsen.

Stayed in April 2024

The Japanese style rooms were fantastic, and exceeded the expectations we had. The dinner meals were truly mind blowing and great. I had some of the best food of my life during those dinners. The location was close to most attractions and things we wanted to do.

Stayed in March 2024

There were so many Chinese tourists. It's obviously a very touristy destination.

We enjoyed our stay. The hotel is a little old, but still very comfortable. Our room was very spacious. We loved our two dinners and breakfasts. The food was delicious. We booked a private bath for an hour each night - there are 3 to choose from. They were a highlight. You need to book these well in advance.

Stayed in February 2024

Unfortunately, some onsen places were limited for one gender due to the ongoing construction but we could enjoy all by different timings.

Kind staffs, the great onsen, and the delicious foods. The room was spacious and comfortable too.

Stayed in February 2024

Not sure.

Breakfast was great, lots of variety.

Stayed in January 2024

The hotel does not offer porter service. If you are coming with a lot of luggages, you will need to carry all of them up to your room on your own.

Large hotel in Jozankei. Good selection of breakfast. Dinner was delicious. The hotel offer complimentary snacks in the afternoon. Table tennis is available for guest use in the evening.

Stayed in October 2023

The 3rd public bath ( located in another connected hotel) is quite far and gets crowded. The top level public bath has clear windows (can people see in? I dont know) Rooms are warm at night (cos winter so the AC is off... Very difficult to sleep cos it's stuffy)

Location is very close to the night Illumination. There are 3 free hotspring areas. the 2nd level public bath is the best. Dinner and breakfast are very very very good! Please note that there are different grades for dinner (that's why there are price difference for different combo)

Stayed in October 2023

Much as we loved the Japanese-style room, for people with rheumatoid arthritis, it is really a challenge getting up and down from the floor. I hope the management will consider changing some rooms to Western-style so more people can enjoy Hanamomiji.

It is strategically located with Gensen Park, hand & foot bath all near round the corner. There are some other attractions just nearby as well. Standing from the (月見橋) bridge when you cross the Toyohira River, you get to see lovely views on both sides. The hotel itself may be a little old but it is very well maintained. Everything works perfectly. It is a huge hotel with many things to entertain you, there is the lounge, the public & private onsen, souvenir shop, massage, games room, & etc. We were early and we left our luggages and headed straight out to explore. The front staffs are quite senior and know their work very well & very patient to explain things to you even though they speak Japanese and we speak English. Have no worries, the front desk staffs all have a translation device so you will do fine. They are very helpful and will help you book a taxi which saved us from having to explain where and what we want with the taxi driver. We fell in love with the charming lattice door outside your room door. The corridor leading to your room feels like an apartment and not a hotel. Having never stayed in a Japanese-styled room, I find the room is very good considering that it is only 17sq m. The room itself contains a little foyer, a separate toilet, a separate dressing area, a separate bathroom, a living cum bedroom and a balcony to enjoy the beautiful lake view from your room. There is a light snack to welcome you at the lobby and your room as well. Must try the snack, it's mainly sweet potato & red bean in a small bun if I recall correctly. It goes very well with tea. The hotel is very consider to have a air filter in every room, this is very re-assuring especially we are still having covid. Dinner was fantastic, we thoroughly enjoyed it. Each dish is explained to you when they serve but of course we had no idea what they were saying. We just smile and said arigato and enjoy the wonderful spread of food.

Stayed in November 2023

The rooms and facilities were a little dated (this is part of the charm though)

The Kaiseki dinner was amazing definitely worth doing! Breakfast was also great with plenty of western and Japanese options. The onsen was great and loved being able to try different baths. Lots of small and thoughtful touches made the stay nice. We booked a private bath which was well worth it.

Stayed in November 2023

Wonderful meals. The dinner was the Fine Dining style, and the breakfast was self-service style. The location was very close to the bust station. Room was big. The public hot spring bath was also perfect to me. In the lobby, there were snack and drinks after checking-in.

Stayed in September 2023

Nothing

The meal was delicious and the onsen was big.

Stayed in October 2023

Had to pay a price for private onsen

Centrally located

Stayed in October 2023

At first, we thought that the onsen would be more spacious with better view, they were smaller than what we have expected and there is not much view from the onsen.

We love our stay ay Hanamomiji. The hotel is in a good location that we could walk to city attractions. Staffs were all friendly and helpful. They helped us book the our dinner on the day of check-out. Our rooms were enormous and well equipped. They were clean and organized. Our kaiseki (Dinner) was superb. It was well presented and delicious. Breakfast buffet was also pleasing with both Japanese and western dishes.

Stayed in October 2023

Nothing, except the baths can get a little crowded when the inn is full

Free flow drinks, manju, ample facilities to play games & great food. Both dinner & breakfast were excellent, and the rooms were huge!

Stayed in October 2023

They do not have a good view of the river.

The onsen was clean, the free coffee service was great. Extra effort to give us a good vegetarian meal.

Stayed in October 2023

The room is big

Stayed in June 2023

None very significant

Breakfast and dinner were excellent with many small dishes to display the varied culinary skills of the chefs.

Stayed in June 2023

None

Private onsen

Stayed in June 2023

Hotel could have informed us that their shuttle bus service is back on. When I emailed months in advance of my reservation, they said the shuttle bus service to Sapporo station was suspended so I booked the Kappa Liner. But on the day of check out, I saw the shuttle bus service provided to other hotel guests.

Clean and spacious tatami rooms. Variety of amenities available at both 2F and 12F onsen. Great breakfast spread. Situated near parks and photo spots of Jozankei

Stayed in March 2023

Dinner and room

Stayed in March 2023

Not many shops or restaurants near the hotel

The public bath and the lounge with free drinks where one can relax.

Stayed in February 2023

No one tell me that there has free drink and music in the ground floor, so I missed.

Dinner could be more food, not enough for young man. Breakfast is good.

Stayed in January 2023

shuttle bus is limited.

nice dinner breakfast and good view of onzen

Stayed in February 2023

We arrived at 2.30 pm. Check in time is sharply 3.00 pm. We have to wait awkwardly in the lounge. Not clear whether we were entitled to access the coffee machine or the afternoon snack. Nobody explained. Maybe due to language barrier or the hotel rule, the check-in staff was like a goverment officer rather than a hotel receptionist. If there is no flexibility in time, it might have been nicer if the front office staff offered us to enjoy the free afternoon snack while waiting.

A well managed establishment. Good facilites. Nice lounges (reading, sitting lounges offering drink and snack). Two onsen facilities. A good Kaiseki dinner. A surprise dessert was sent to the room.

Stayed in February 2023