Very spacious japanese style room with a nice view of the outside. In close proximity to the Happoone resort and the bus stop.

Stayed in March 2024

Awesome motel close to restaurants and 10min walk to resort. 5 min walk to central bus station. Listing says no wifi in rooms but there was super fast wifi in all rooms

Stayed in March 2024

Can't really fault anything! Thanks for an awesome stay.

BEST hotel of my trip due in most part to the most lovely hosts ever! The two ladies who run the hotel were both so friendly and welcoming and always wanted to help in any way that they could. Their energy will bring a smile to your face. Room was clean and had plenty of space, split system heating/cooling which worked great. Very good onsen downstairs (open 24 hours), coin laundry, and drying room for ski gear was very effective. Also the best foot massager machines available to use free of charge as well. Breakfast was solid, a traditional Japanese set menu which varied every day, plus cereal/toast/coffee that you could serve yourself as well. Good location, very close to bus terminal (3-4 minute walk) and easy walk to spots for dinner.

Stayed in March 2024

I didn't like that the rooms are on floors between the elevators, which means that it's necessary to up or down stairs with your luggage to get to your room.

The breakfast is a little bit exotic for occidentals but is definitely a good and new experience. The view from the breakfast is incredible. I enjoy the foot massage machines in the lobby.

Stayed in February 2024

Great place to stay in Happo. Near a ski rental shop as well. Slight walk to restaurants and the bus stop, but definitely worth it. Staff were very hospitable and helpful. Reminder about Happo as a town - make sure you reserve for dinner! Places fill up fast.

Stayed in January 2024

Well, I like everything there. Unless u are a very picky guest you will find something to dislike. Generally, all was well. So I give it a good review.

It is very clean and surprisingly spacious for Japan standard. The location is excellent, just a 5 minute walk to Happo One ski resort and to the bus terminal as well. The onsen, although not big was a bonus in the hotel. The staff were very welcoming and helpful.

Stayed in February 2024

I mentioned good location, but there are others that are even closer or right next to the bus stops for the slopes (especially when you are walking in your ski boots). There’s a small flight of stairs at the entrance that requires you to drag your luggages up, before you get to the lift to your rooms.

What a nice quiet place to stay in Hakuba. First of all, the location is good as it’s within walking distance to the bus stop for Happo One slopes, as well as the main Happo Bus Terminal for the other slopes. Lawson & many of the restaurants for Happo One are all within walking distances. The staff are fantastic, they definitely pay every attention to detail & take care of you. The breakfast every morning was brilliant, with daily varieties (we were there for 6 nights) & definitely filled us up before our days at the slopes. The Japanese traditional tatami room is decent though a bit small, but that’s to be expected & more than adequate for both of us to have our two luggages opened. Oddly our beds on the floor were mattresses rather than futons, but not that this was an issue. The other facilities like dry storage lockers for your ski equipment is good & plenty of space. The onsen is good & up to the Japanese hot standards, though only downside (depending on your preference) on this is that it’s only indoor. Daily usage of the onsen, I think I’ve only seen 2-3 people during the entire period so it’s quite private as well.

Stayed in February 2024

Exceptional and friendly staff

Stayed in February 2024

Nothing, we liked it a lot.

Awesome family run hotel. The staff were great, always available to assist and answer questions. They were also extremely friendly, hospitable, and attentive. The location of the hotel was great, it made getting to the mountains very easy. The room was clean and cozy. The breakfast was the perfect start to the ski day. It is a lot of food, be sure to let them know if it is too much and they can accommodate, as to not waste the food. Hope to come back in the near future.

Stayed in February 2024

None

Everything was so good, breakfast, onsen and the hotel receptionist are warm and sweet. I’ll come back next time.

Stayed in February 2024

Very friendly staff, excellent location with a traditional Japanese feel.

Stayed in January 2024

We had the Japanese style bedroom so beds were on the floor . The duvet covers do not go all the way around so you can see the stained duvets from the top . Not very welcoming to get into bed . Closets had no hangers and there were no HOOKS anywhere to hang up your ski parkas, helmets , etc . Pls add hooks by front entrance , outside bathroom room and in the room so clothes could be organized.

The hospitality was excellent . Owner was attentive and her husband who is the cook was amazing . We had dinner there and it was the best . The onsen was great and felt very authentic. The location is quite good with shuttle to go to happy one nearby. You can walk to restaurants very easily and main bus station

Stayed in January 2024

Nothing!

The lovely staff were so helpful, and the chef accommodated our dietary requirements. The in house dinner option was delicious and authentic, as was breakfast. We had an amazing mountain view.

Stayed in January 2024

Happokan is a comfortable stay for the winter season. Extremely near to the ski slopes with many food options around. There is an onsen within the hotel and while it is relatively small, it is a great way to relax after a day out.

Stayed in January 2024

Super hot onsen. Fantastic after the whole day of skiing. Amazing breakfast

Stayed in January 2024

The beds were a little weird, I prefer the Japanese futon over a western mattress. Nonetheless, I was able to sleep because I was tired from skiing.

Pretty good budget hotel in Hakuba. Convenient to the shuttle bus and the big bus station. Staff was quite friendly and I appreciated the coin lockers and area to stow gear. Also staff were very helpful with ta-q-bin. The onsen was clean and refreshing.

Stayed in January 2024

There was only one coin-operated washing machine and dryer, I would have loved more so we don't have to wait when it's occupied by someone else.

The staff are exceptional, lovely, and service minded. Room was clean and the breakfast was fantastic. Fresh towels every day, with room service every other. Only 15 minute walk to the Happo-One ski-slopes, and lots of restaurants around. The on-site onsen pool was an added bonus.

Stayed in January 2024

The room is a bit on the small side, however this is fairly common in Japan especially in the ski town. The Fulton is the room is a but too hard to our taste.

Great location, the hotel is about 5 mins walk from Hakuba bus terminal. It is a family run hotel and the fantastic breakfast is freshly cooked each morning. The hotel staff is very friendly and accommodating, albeit they can speak very basic English, there is no trouble communicating with them. You can also get a discounted lift pass for Kakuba Goryu from the reception. There is an onsite onsen which helps to relax the muscles after a day of skiing.

Stayed in January 2024

Carpet was on the older side and had some holes, bathroom was quite small but was okay for the two nights we were there.

Very helpful staff, nice facilities like private onsen and ski storage room, room was comfortable and had a little sitting area with two chairs and a table. Excellent location, short walk to convenience store and to Happo Bus Terminal

Stayed in January 2024

Nothing

1/ the location: very close to Happo bus terminal where you can go to or back from Nagano station or just getting around in Hakuba 2/ the staff: this is definitely the hightlight since they are extremely helpful and kind. They will try to accommodate your request or ask until it is met. I’m very grateful when I can have their support when in this far away from home land and during the very cold and snowy season when services like F&B, transportation is slower in general 3/ the chef: Happokan definitely needs to promote its kitchen more. We highly appreciate the thoughtfulness and care of the receptionists and chef when we asked for a different than sukiyaki, they put up a real good menu with excellent execution and service. The chef went out to pick up food and cooked for us. Very enjoyable ❤️ 4/ the room is large enough and very clean

Stayed in December 2023

Toilet seat no bidet spray, suggest can upgrade toilet seats and suggest hotel can install a small ream at staircase so visitors can pull up the stairs at front to the lift.

24hrs hotel onsen for cold winter and serve authentic Japanese breakfast . Room view is beautiful

Stayed in December 2023

Traditional style hotel with on-site (indoor) onsen. Can buy lift tickets at reception. Close to both the Nagano bus and the local shuttle buses. Solid breakfast served by enthusiastic and helpful staff.

Stayed in February 2023

none

good hospitality

Stayed in March 2023

The decor is a bit dated.

Exceptional, extremely helpful staff made this stay a great pleasure. The ski room and onsen are very welcome if you're here to ski. And the breakfast was tasty and very filling.

Stayed in February 2023