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Reviews of HARUYA Higashiyama 1 stars

605-0026 Kyoto, Kyoto, Higashiyama-ku Sanjo-dori Shirakawahashi-nishiiru Futasujimekudaru Furukawa-cho 542-4, Japan

#596 of 633 hotels in Kyoto

Guests' Choice

Review score

Based on 50 hostel reviews

7.0

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    6.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 4 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    A weird and constant smell upstairs and a strange noise coming and going.

    The Japanese style

    Stayed in May 2024

  • Reviewed: 6 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It's very old and needs to be updated, the stairs were very rickety, I was worried I'd break them and they made a lot of noise The shared bathroom was on another floor, I felt like I'd wake people up going to the bathroom

    It was a beautiful old house The price was unbeatable

    Stayed in April 2024

  • Reviewed: 19 October 2023

    8.0
    Price-quality very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    They changed my second night in a another hotel.

    The environment, the silence, the facilities like rent a bike and self checkin checkout.

    Stayed in October 2023

  • Reviewed: 1 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Was dusty. Could've used a wipe down on surfaces and a deeper clean in communal areas.

    Close to family mart. Not too far from sanjo station and bus station was close by.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    We lost a clothing item and we tried to get into contact with them. We eventually left a message that is still unanswered to this day. We only saw staff once the first morning, but then never again. The reason given was covid but i find that a bit of an overreaction since every other place we have been too had staff present. The absence made it that some of the amneties were not available.

    The traditional room we were in was roomy and had a nice temprature going during the summer heat. The commonroom was quite cool too. We had contact with some other guest and the commonroom was a fun place to meet new people. The shower was basic but big enough for a large guy like me so that was nice. The place is really close to a subway entrance and made going around really easy.

    Stayed in July 2023

  • Reviewed: 7 June 2023

    8.0
    great stay, great staff, very charming and rustic…
    • Leisure trip
    • Solo traveller
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    stairs to upper rooms are steep, but there are not many to climb. if you’ve got bulky bags, it will not be fun. also, all bathroom facilities are on the lower floor…

    excellent location…. lots of restaurants and subway stations nearby, and walkable to many tourist sites…

    Stayed in June 2023

  • Reviewed: 7 May 2023

    6.0
    Perfect location if you’re looking for a cheap & easy place to drop your bags and go exploring.
    • Leisure trip
    • People with friends
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t realise we would be staying on the 2nd floor and the ladder to get up there made taking our luggage up the stairs impossible. I would say this property is only suitable for fit, able bodied people. The shower room was very mouldy.

    It is in a great location right next to a station entrance. The arcade it is in is very quaint. It is in walking distance to the busy part of Gion. The toilets were clean.

    Stayed in May 2023

  • Reviewed: 22 February 2023

    8.0
    It was a good stay!
    • Leisure trip
    • Group
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 6 nights

    That the toilet was outside.

    I liked the traditional interior!

    Stayed in January 2023

  • Reviewed: 20 December 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner is not warm enough. It was 0 degree at night and it’s a bit cold inside.

    Nice vibe, great price, convenient location

    Stayed in December 2022

  • Reviewed: 27 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Everything is noisy, like the locks on the doors or the creaking stairs and this is not a good combination with the traditional paper thin walls.

    Great location

    Stayed in October 2022

  • Reviewed: 23 November 2021

    8.0
    For the first time stayed in a traditional Japanese house. It was different but great experience.
    • Business trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very Clean , design is traditional.

    Stayed in November 2021

  • Reviewed: 24 March 2024

    10
    Great experience in a traditional Japanese ho
    • Leisure trip
    • Group
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The walls are pretty thin so you can hear the people in the other rooms but honestly for the price and the experience of staying in a 100 year old Japanese home, it really didn’t bother us at all. Also, everyone was very respectful and stayed relatively quiet as per signs to respect within the hostel.

    It was a beautiful traditional Japanese home, such a great experience especially if it’s your first time visiting Japan/Kyoto.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Perfect acommodation for young travelers in a budget
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom
    • Stayed 4 nights

    I notice that the room needed some deep cleaning (roftop and upper part of the walls) but for me it was not a big deal. It was lacking some fresh air at some moment (we open our door to fix it). The main area (where the recepcionist would be, because there isn´t one) had many items that needed to be removed from there to avoid generatin this "lack of order". You can heard the other guest (is an old house!) but we had luck and everyone respected the silent hours ;)

    The hostel was really close to everything, specially to the old Kyoto. The zone was peacefull and it has a lot of stores for late snacks or similar. The metro was also really close by. About the facilities it was nice to sleep on a futon and be in a traditional tatami room. Of course, the price was really good and my opinion you´re geeting what you´re paying. For me It was a nice experience but I would not repeat the hotel if I come back to Kyoto.

    Stayed in March 2024

  • Reviewed: 12 January 2024

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Old, dirty house, with toilet and bathroom outside, dangerous stairs!

    Location only

    Stayed in January 2024

  • Reviewed: 30 December 2023

    1.0
    AVOID AT ALL COSTS
    • Leisure trip
    • Couple
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Unclean, very very uncomfortable, bed gave me bed sores. Room is so small it is only enough space for 1 person despite being a double room. No staff available at anytime and after 4 days still have not replied to messages. No towels included and a cost of 10,000 yen to use. Very steep stairs are not suitable for many people and difficult to get luggage up. Toilets were not clean and are outside. Shower had mould. Room had cobwebs and mould. Heating was not adequate and the blankets did not make up for it. Blanket was not even in a doona cover. For the price you are much better off getting something closer to the centre. Hotels are a similar price per night. You can hear people rolling over in their bed next door because the walls are very thin. Do not be fooled by the 'traditional 100 year old house' it is not worth it. We had to leave and find another accommodation due to how bad this accommodation was. BE WARNED!!!

    Good location close to subway

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, great price. The dorm room has only two beds. Everything is clean. The old style of the house is very cosy and attractive. The host let me check a few hours earlier than the stated time.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    4.0
    I was hoping to talk to someone and was lucky that my luggage was not heavy
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I was shocked to find out there are no one incharge unlike their other branches

    I was lucky to have good bunk mates to assist me

    Stayed in November 2023

  • Reviewed: 23 October 2023

    2.0
    Exceptionally dirty room and non-existing communication
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom
    • Stayed 3 nights

    The hostel proudly states that it was built over a hundred years ago and by the looks of it this was also the last time our room was properly cleaned. We stayed in the Japanese-Style Twin Room and there were thick layers of dust covering large parts of the room including most surfaces, the AC vent (so much so that we didn't want to risk using it and potentially make matters even worse) and the numerous large cobwebs hanging from the walls and ceiling - we're talking old forgotten attic in a Spielberg movie levels of dust. There were also stains and black mold on the walls and the bathroom was generally quite grimy (same goes for the shared shower room). We tried contacting the hotel several times, messaging them via booking.com and calling and still haven't heard back from them more than two weeks after the stay. Would never make a fuss if it had been just a little dust in the corners, but this room was straight up unsanitary and I wouldn't set foot there again.

    Good location, nice building that could have been lovely if it had been properly looked after

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Amazing stay! Strongly recommend
    • Leisure trip
    • Couple
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t get it was an hostel, but there was no problem with that

    Everything, cozy and comfortable

    Stayed in October 2023

  • Reviewed: 23 September 2023

    9.0
    Enjoyable- I would book again! :)
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    Just a note for individuals with mobility issues- the stairs are very steep and are difficult to bring luggage up and down. Not necessarily something the owners can do about as the house is authentic and original but just bear this in mind before booking.

    Gorgeous traditional house in a great location in Kyoto. There was self-check in but staff were helpful with any issues I had. Shower and toilets were really clean, with clothes washing facilities.

    Stayed in September 2023

  • Reviewed: 27 July 2023

    5.0
    Appreciate the old building but this is for deep sleepers only
    • Leisure trip
    • Family with young children
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Bathroom is falling apart and very stuffy, bunk beds uncomfortable, microwave filthy, fridge uncleared and unclean, power plug in kitchen failed, only consider if you are a deep sleeper as noise transmits very easily

    Double rooms offer a nice amount of space, shared library/dining space is pleasant

    Stayed in July 2023

  • Reviewed: 5 July 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Japanese-Style Economy Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Not very clean. Never saw anybody at the reception and they didnt answer our message wich we sent several days before arrival.

    The location was fine

    Stayed in July 2023

  • Reviewed: 17 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Triple Room with Shared Bathroom
    • Stayed 3 nights

    I was worried about noise from other guests based on previous reviews, but everything was fine and it was quiet. This is accommodation in the original Japanese style, which we liked very much. The accommodation is within walking distance of the historic center. This is contactless accommodation, the accommodation operator was online at any time. The shower and toilet are on the lower floor, where you have to go down steep and creaky stairs.

    Stayed in May 2023

  • Reviewed: 19 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room with Shared Bathroom
    • Stayed 5 nights

    nothing really

    Had an amazing stay loved the traditional Japanese vibes

    Stayed in February 2023

Showing 1 – 25

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