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Reviews of HELIO HOSTEL SAPPORO 2 stars

060-0062 Hokkaido, Sapporo, Chuo-ku, Minami 2-jo, Nishi 5-chome 26-4, Japan

#79 of 207 hotels in Sapporo

Guests' Choice

Review score

Based on 130 hostel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    With about 2 or 3 floors dedicated for bedrooms, men and women should have a separate floor

    Common areas are clean and complete in a sense basic needs are available. Having a laundry area stands out. I thought I wouldn't be using it but it was a big advantage given the circumstances I encountered in my stay.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights

    The toilets were a bit small and cramped, but not a big problem. Also it can get a bit hot in the capsules, but it was never overwhelming.

    Good location. Very clean. I liked the café on the first floor. Kitchen is also well equipped, clean, and looks really recent. The capsules are relatively large, so you have room to leave your bag, clothes, etc. It's like a mini room.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Almost nothing... just one minor feedback, it will be super great to have extra holder for the stair in the bunk bed for easier climbing up to the top bunk bed.

    Location very near to central and major stations, yet still peaceful and not noisy/ crowded. Bunk bed size is bigger than average hostel bunkbed size. Large space under the bed to keep luggage Complete free amenities included in the room rate : toothbrush set, cotton bud, cotton pad, shaving kit, slippers, female sanitary pads Shared kitchen has two or more for each appliances : fridge, toasters, stove. Toilet located inside the dorm, very convenient as we do not need to go outside the dorm for the toilet

    Stayed in May 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were a little hot. Not the cheapest but good value for what it does cost

    Great location, friendly staff.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There's not a real hostel or social vibe but it wasn't a major issue

    Great modern capsule style hostel. Bar and cafe downstairs is good too. Clean and very comfortable. Laundry facilities. Special mention to Airi on reception who helped me plan a day trip to Jozankei (onset town) when I had no clue what to do!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No sleepers

    Cleaninless

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    good location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Good quality hostel!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    Common space was available, but during my stay there was not much activity/socialising going on.

    Clean, well-organised and plenty of room (+ locker) in the bunk bed. Quite cheap :).

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Lovely place to stay in Sapporo.. definitely recommend!!
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The stairs to the upper berth are quite narrow. Got to be careful not to trip and fall.

    Lots of space in the capsule.. can easily keep and pack small suitcases inside the capsule bed. The common areas are clean and have separate showers for women. They also have all toiletries, free towel. The location is best quite close to Oodori station and Tanukuji shopping street

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Great value, great location
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights

    The shower room and lounge are located on different floors, and you'll need your room card to access different floor, which can be a bit of a hassle if you just want to shower and make sure you need to carry your room card AND make sure you don't lose it!

    It was a great value for such a price and a complete facility for a hostel. The staffs are also very helpful, although unsure how much English they speak... But my broken Japanese suffice at the time of checking in.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No stairs, elevator access to floor only (to my knowledge)

    The bed had lots of space to stand and change Clean facilities Close to downtown Sapporo

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard to communicate with staff. The rooms have 30+ people with no ventilation, ensuring the smell of sweat. They do not publish how many are in the room.

    Location is pretty central and offered easy access to events and train station.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    This place was an amazing place to stay, it was comfortable and allowed for amazing interaction with other guests. Would
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish there were more cleaning throughout the day. The facilities and common areas were clean once throughout the day and would become less clean towards the early evening.

    It was extremely close to the train station, city center, and Sapporo snow festival grounds. It had all amenities and easy access for all amenities. I also had a great setting for socializing with the ability to also relax and unwind on other floors

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Very strong Heating in the sleeping hall. Could be a bit lower over the night.

    The place of the hotel was perfect, the lobby was open 24/7 so everyone could come in with any plans of the day/night.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Room was pretty warm and no ac inside, could be hard during summer, was a tad too warm for winter

    Staff is super nice, coffee is amazing, strong WiFi, good place to work as well, great location close to susukino. Pretty cheap

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night

    There was no locker space for your big items, you just put it under your bed so if you are in a top bunk that might not be very convenient. There was no counter top space to put your toiletries on in the washroom area of the bedroom floor and the shower room is on a different level to the bedroom. Also the light in the capsule is a bit dim.

    The location was excellent, 5 min walk away from Susukino, a bus stop for the airport shuttle and the subway. This was the second time I stayed at the hostel. I left a personal belonging there and they kindly sent it back to me without charge. I would recommend this place and I would go back again.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night

    There was no locker space for your big items, you just put it under your bed so if you are in a top bunk that might not be very convenient. There was no counter top space to put your toiletries on in the washroom area of the bedroom floor and the shower room is on a different level to the bedroom.

    The location was excellent and it was very affordable and the capsule was very spacious, I could keep my medium sized suitcase in the capsule (a large suitcase would've fit too) and the hostel is connected to a nice cafe.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Perfect for a night stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The location was super easy to find from Sapporo trains station and was close to Odori Park and the shops.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night

    There was really no hostel vibe as others have mentioned Showers on different floor

    Amazing location in Susukino Comfortable room layout with very private beds and curtain Great value for money!

    Stayed in November 2023

  • Reviewed: 9 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    10AM checkout and staff don’t arrive until after 10 so what’s the point in that! Also was too hot in the dorm - struggled to sleep

    Clean, well located, bright

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    Great Location and Facilities, Steal Price!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I wished there was a better way to conceal the capsule like a way to lock down the Drapes

    Love the Location, Capsules were bigger compared to the standard Capsule Hotels.

    Stayed in November 2023

  • Reviewed: 18 September 2023

    8.0
    A cosy & clean place to shower & rest after a long day trip.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The curtain screen makes loud sound when closing & opening. Disturb the sleep of others.

    Cleanliness, cosy, friendly staff, good location.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Stylish and great value capsule hostel in excellent position
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The capsules don't have good air circulation and it was very hot during my stay. A small fan would be useful.

    The stylish and comfortable living spaces and kitchen. The great shower cubicles with excellent toiletries provided. The comfortable mattress and linen. The personal safe.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Only the beds

    All

    Stayed in September 2023

Showing 1 – 25

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