Breakfast could’ve been better but I don’t know if that’s because I got there towards the end

Room was comfortable albeit small. Check in was quick and simple with the dinosaurs

Stayed in June 2024

No storage space for large luggage. There is a gas station nearby which plays a loud jingle for the employees (like a telephone ringing) when a customer wants to pay. If you like to sleep in late and are a light sleeper this might annoy you.

Beyond the gimmick of the dinosaur robots greeting you, the hotel is very good. The robots only react to your self check-in/out, but staff is available for other needs like luggage storage or ordering a taxi. Remember to pick up amenities in the lobby before going to your room. The room was small, but great. There is space to lay out a small suitcase. Toilet was separate, the sink was in the room. There was a wet room unit with bathtub and shower. The location is great, central and along a bus line. Close to the park and the castle ruins. In walking distance to the fish market or all three traditional quarters.

Stayed in April 2024

The breakfast was not as really good as I expected for the price. But it worth that it is eat as you want and you can tast different things

The hotel was located really close to the all relevant places to visit. The experiences of check in/out is fun. If you need any help you have easy contact with staff. The bed was really confortable and big.

Stayed in April 2024

Nothing, all good.

Dinosaurs at the check-in were really funny. Of course, if you need assistance, the human staff is always there. The room was a bit small but clean.

Stayed in May 2024

Uncomfortable if you come by car. Multiple parkings, need a bit of study before to know where to park.

The dinosaurs!

Stayed in May 2024

Reception area should have more seating provided (or improve the waiting area). Pretty packed and limited space at the reception hallway during checkin time.

Room is clean and spacious for us. Toilet is clean and well organised. Location is close to the castle and temple. It is walking distance to most attactions.

Stayed in May 2024

THE DINOSAURS

Stayed in May 2024

The dinosaur receptionists are funny and the location is very close to the Omiya shrine and the Kanazawa Castle.

Stayed in May 2024

Well I choose it for the robots so I got robots. Lucky there is a human around as the robots can’t deviate from their check in routine. Japanese style room has no chairs. Must sit on the bed to read etc

Location was easy for garden and loop bus. Easy to get bus from train. 5 min walk to hotel on paced surfaces from bus drop off in front of 109 store

Stayed in May 2024

It was a very nice experience to stay at the hotel with Dinosaur receptionist. I love it. And also the location is very good.

Stayed in May 2024

The room was a bit small.

The robots from the reception were very unique. The rooms were very clean.

Stayed in May 2024

Really tiny room, hardly any space for luggage

Great location, funny receptionists, nice design

Stayed in May 2024

The bed and the pillows. Both hard especially the pillows

The location and the room

Stayed in May 2024

The bath tub was not well organized it was impossible to not spill water everywhere. I recommend to review that element of the room.

The t-Rex at front desk are so funny. Kids would love this. The staff of course is always available and very helpful when needed. The room was sufficiently large and the Japanese style bedroom was comfortable and elegant.

Stayed in May 2024

Very interesting hotel. Absolutely new and unique experience. We liked everything, starting with the dinosaur-shaped reception robots and finishing with the delicious breakfast and an automatic check-out process. Super experience. Convenient location. Parks, castles, temples and other attractions are nearby, walking distance. Plenty of food places around. 10 minutes by bus to the station.

Stayed in April 2024

The room was clean and the staff was very helpful. The location is very good too. It's near many of the main places of interest in Kanazawa.

Stayed in April 2024

Good size rooms comfortable beds Close to the no.1 garden of Japan Within walking distance. Nice restaurants nearby

Stayed in April 2024

Very good experience!

Stayed in February 2024

As far as we can tell there is only two washer/dryer for the entire hotel so getting laundry done was a challenge.

Hotel is very conveniently located for the major attractions of Kanazawa. The check in dinosaurs are very cute and everything I had hoped for. Staff was always immediately available when needed. When it rained we were able to borrow umbrellas as needed which was very convenient.

Stayed in April 2024

No personal contact

Good location

Stayed in April 2024

Please offer more English menu’s out front of shops.

The Castle and gardens are close. So we’re restaurants and shopping. Cherry blossoms time there is activity everywhere.

Stayed in April 2024

No receptionist at desk. Tea and coffee wasnt provided. We had to aske for tea bags. Only geen tea bags were provided. Room cleaning service wasnt good.

Location

Stayed in March 2024

Simple ammenities - minimal breakfast - staff hidden Room very small

Convenient to the gardens and Main Street Rooms were clean

Stayed in March 2024

The service and facilities in general were very good, nothing to complain about on this front. The only improvement I can see is to add some surface in the room to use as a table (e.g. to eat in the room or use as a desk), there is not much space in the room to add a table but a piece of wood could be hung on the wall to put it horizontal and use as a table when necessary.

The breakfast was the best we have had in Japan so far. The room had a nice view to kanazawa city and part of the castle's garden. We had to make a call to the post service and also send the luggage to the next hotel, in the reception they helped us solve all this.

Stayed in March 2024