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Reviews of Henn na Hotel Nara 4 stars

630-8241 Nara, Nara, Takama-cho 46-1, Japan

#32 of 79 hotels in Nara

Guests' Choice

Review score

Based on 371 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 2 June 2024

    9.0
    Excellent hotel, has everything, and at a good price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    We liked just about everything except being checked in by a virtual dinosaur. Very nice facility. Every convenience provided for.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Near to Nara Park & shopping street Near to rail station Easy to check in & out

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    A convenient location, a simple process to check in with a digital assistant.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Better laundry facilities.

    The location was very convenient, close to Nara park and other interesting things.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    The restaurant served me an excellent meal and the hot spa was also good for the extra 150 Yen.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The check in with robotic dinosaurs was an insult to me! Fortunately there was a little box on the screen allowing me to press it for "staff assistance" which was from a Japanese speaker trying her best

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The check-in system is gimmicky and I didn't care for it. A staff member had to help me check-in as the room wasn't ready yet (was after the check-in time), so might as well have a proper reception. Didn't make life easier by any means.

    Great location right next to the train station, the main spots in Nara are all within walking distance and there's a coffee spot across the road (moi tasta) that is lovely!

    Stayed in April 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe a space to put luggage under bed or luggage rack /chair

    Near both train stations JR and K, easy check in and luggage storage with virtual/digital. Breakfast was simple but french toast was delicious. clean and very good location. Bath 🛁 tube is an advantage for tired feet

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Good for short stay
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The plastic hot water pot should be changed to food safety metal.

    1. Location , location 2. Efficiency of self check in and out

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Convenient location in Nara
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wish more coin laundry was available.

    Very close to the park, nice location from station. Checking in was fun.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Curtains didn't completely block out the light.

    Really just around the corner from kintetsu nara station and bus stops. Also close to electric bike rental shop and hotel slso has bike rental available (not electric it seemed).Luggage storage is available, but it was full for our larger suitcases. The staff were helpful at keeping it for us until the self-service check-in. After struggling initially, it went well. We had booked a slightly larger room, which had a great bathroom area and a small table next to a seat. Soundproof rooms. Very nice cups provided.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Really like the no contact check in.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights

    Not good for people travelling by car but otherwise located ideally. They were quite helpful with extra amenities.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Quite a comfortable hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    The hotel is very conveniently located, next to the station and close to the park. The room is standard, has everything you need. Fun check-in with avatars and automatic luggage storage.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Ideal for a stopover
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The dinosaur was digital. I thought it was gonna a physical one but no biggie!

    Very short walk from the Kintetsu Nara station. Room was spacious compared to other chains in Japan.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Would stay here again if I'm trying to spend a night in Nara! Good for the price.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The whole experience was automated, so booking in was a bit confusing.. Luckily someone did come out to help us!

    Very clean so that was great! I also LOVED the location.Conveniently located to the train, and in the heart of it all. It really was worth staying a night in Nara to get a chance to explore the beautiful town.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    It is ok for a transitional night
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room too small.

    It is close to the station, the shops and the Nara park.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Amazing stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I love the fuss-free nature of the fully automated desk. Even when I was unable to store my luggage after checkout due to the system being full, the (human) staff very promptly appeared and manually stored it for me.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Highly recommend this hotel.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Ability to store luggage pre check in. Lovely spacious room, spotless and quiet, great location for sights.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Great modern hotel located conveniently for tourism
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Super clean, spacious rooms and big beds compared to the typical twin/double rooms we’ve seen at other hotels. Many things are automated (e.g. check-in done by a CGI velociraptor) but humans were on hand to assist as needed. Lots of additional services like free rental of manga. They also seemed to rent bicycles too although I didn’t use them. Great location within a 15 min walk to the station, Nara park, Todaiji

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Top Lage, lustiger self check in

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Great location, clean, no nonsense base for visiting Nara's wonderful sites!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    As is typical in Japan, the room is very small with little room to navigate. The bed takes most of the floor space.

    The location is 3 minutes from the train station and a short walk to the major shopping and restaurant districts. We were able to do our entire 2 night Nara visit to the major attractions by foot from this location. When we had a problem at check-in (due to booking 2 rooms under one name and not realizing it) a staff person quickly came out and corrected our situation then disappeared behind the holograms.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    very satisfied

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, easy check in and out

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    My child like the dinosaurs at reception so much
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bread of the breakfast cannot be refill

    The reception

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    A great hotel for a short stay in Naru
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t a lot of room for 2 medium sized suitcases.

    You don’t meet any staff when you stay at this modern hotel. You are checked in by a dinosaur or a samurai! The rooms are compact, with everything you need for a short stay. Good lighting, comfortable beds and a fantastic deep (if short) bath.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit small, but that's common in Japanese hotels.

    The location is great.

    Stayed in March 2024

Showing 1 – 25

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