Nothing

The hotel seems brand new, the rooms were spacious, the lobby has a great coffee place, the breakfast was great, the gym very nice as well! Location is walking distance from the peace memorial park/museum as well as the market. The service was also impeccable. Highly recommend it!

Stayed in April 2024

Great experience, amazing services, excellent staff

Stayed in April 2024

Nothing

Exceptional hotel. Great location. Staff very welcoming and helpful. Good buffet at breakfast and dinner. Nice bar with Soul singer. Very comfortable room. Much better value than the ryokans we stayed in (which had shared facilities, which is unacceptable in this century!) Just book The Hilton! You won't be disappointed.

Stayed in April 2024

Nice spacious room, courteous service

Stayed in April 2024

The location was great. The staff super friendly and helpful. The room very comfortable and spacious.

Stayed in April 2024

The lower floors that are across from a residential building, had a frosted film on the window so there was no view, but they were very accommodating and changed our room too a hire floor which did not have frosted windows.

Nice and clean comfortable pleasant to stay

Stayed in March 2024

Clean, central, comfortable and spacious!

Stayed in April 2024

Everything, the staff were fantastic and the facilities were 5 star. Doesn’t get much better

Stayed in April 2024

Wished we stayed longer!

Awesome facilities! Lap pool, sauna (both unisex and a girls-only one), jacuzzi, cold plunge bath, free lockers and awesome amenities in the locker rooms Block out blinds were fab! Comfy bed The hotel were very attentive, check in with you via text after checking in and they were able to provide firmer pillows upon request. Great value for money!

Stayed in April 2024

Distance from train station

Big room, loved the pool and buffet breakfast.

Stayed in April 2024

Location is a bit far off the main shopping, had to walk like 15mins, Only instant coffee sticks, no Nespresso nor drip coffee bags in room No clothes spray which mostJapanese hotels provide, No amenity kit for ladies (washing,lotion,cream) Breakfast selection was average

Bed was comfy, large TV and wheelchair accessible toilet, nice lobby, friendly staff, take out coffee from breakfast

Stayed in April 2024

Nothing

Clean, fresh, big rooms and awesome views

Stayed in April 2024

Expensive cafe and restaurant

Gorgeous modern hotel with big rooms and beautiful views. Loved the pool, gym, sauna and jacuzzi.

Stayed in April 2024

Buffet Breakfast too many people at once

Overall good

Stayed in April 2024

The main reason it did not score a 10 is because there was not enough staff in the bar. We waited ages to be served and in the end cancelled our drinks order and went and ordered room service! The staff were doing their best but the lack of staff gave a very poor customer experience.

This was a good hotel the location was good for the sights and the facilities and room were great.

Stayed in April 2024

There is nothing I did not like about this property. This property is perfect.

Hilton Hiroshima is the pinnacle of affordable luxury . I stayed only 2 nights and honestly I felt I should have stayed longer. The room was spacious, clean, with all necessities. The toilet is something from another level, I have never seen something like that. Also, the room is modern and we had a fabulous high floor view over the city. The location is fantastic. Close to many attractions, walking distance, gardens and restaurants. Special thanks to Yoriko from the front desk. She is the kind of person you want to have attending you. Amazing attitude, attention to detail and helpful. One of the best people, if not the best that I met in the service industry. Also the pool and spa area are amazing. You have to try them!

Stayed in April 2024

N/A

One of the most comfortable bedroom we have ever stayed in. Hotel was spotless and so quiet.

Stayed in March 2024

Nothing

Great hotel. Great choice of restaurants

Stayed in April 2024

The breakfast could have been slightly better for the price, but this is a minor issue.

Friendly staff, well appointed and spacious rooms, lovely pool and spa facilities, common areas and restaurant. Excellent value for money.

Stayed in April 2024

Was very busy but it was peak season.

New, beautiful hotel. Room service was good if more expensive than other hotels in Japan. Breakfast was good but not exceptional.

Stayed in April 2024

Coffee was nothing special and breakfast at 3000 Yen wasn’t worth it.

Lovely hotel with large rooms and great views. Room far larger than normal Japanese hotels. Pool and other facilities were brilliant.

Stayed in April 2024

Overcrowded breakfast area Super long queue for coffee at breakfast (2 machines for 400 rooms!)

Hilton standard Nice comfy room Large bathroom Pool/Fitness/Hammam/Spa facilities are great Amazing view from top floor room Good breakfast

Stayed in April 2024

The Onsen was more like a family swimming pool. Which wasn't what we wanted. Maybe in the next renevation there can be a family pool zone and an Onsen zone.

I can't speak highly enough of the wonderful, helful, and friendly staff. Modern and clean hotel. Comfortable in every way.

Stayed in March 2024

Nothing

Everything it was amazing

Stayed in March 2024