The rubbish bin next to the sink is of tiny size, so was the one on the floor in the main room. We had to pull out our dirty bag to use as garbage bag. And there is no rubbish bin inside the toilet, how weird ?

The staff from reception to the Housekeeping are all helpful, treating me like family member. Only complaint - the rubbish bins are way too small

Stayed in March 2024

The only downside was that there was no window in our room.

Location location location. It is very convenient for all kinds of shops and restaurants. The room itself is very clean, and has everything you need.

Stayed in April 2024

The receptionist was quite rude, asked her a question and rolled her eyes when returning to the back of her office.

Very convenient location and comfortable rooms!

Stayed in February 2024

The breakfast was perfect! they placed our breakfast in front of our room. Consisted of Warm cream soup, granolas, yoghurt, salad, fresh croissants and muffins. LOVELY!

Stayed in January 2024

Nice spacious and modern room. Good location.

Stayed in December 2023

Can consider 10 point, the only thing is the staff give me the wrong time, when I reach imperial Palace, they are close

Is extremely good, the staff very friendly, only thing is the hotel 7 floor, not much view, but actually perfect. Even my kid so happy about massage bath tub .

Stayed in December 2023

There were no windows in our room, so no natural light. The room’s air was also very dry, despite the humidifier. There was also a distinct lack of closet/storage space. The lounge offered free drinks and dishwater/utensils, but it was very basic and impersonal and didn’t feel like a convivial place where one could spend time relaxing. I felt the price point overall was also a little high.

Access was easy and convenient. The rooms were spotless and the bathroom was huge (the mini-sauna, though we did not use it, was a nice touch as well). We very much appreciated the optional items we could borrow for our baby son: a crib, mattress guards, etc.

Stayed in December 2023

Nothing

Near shopping centers and food places so don’t have to walk too far

Stayed in December 2023

No laundry service. My room for 4 people had 2 queen beds on the floor. Tatami mats. No chairs. Just little bean bags for seats. Good for younger people. Not great for those older folks with knee or back pains... Not much room to open up luggage.

The hotel is very new. Pastel colours. Very close to the station. Staff very friendly. Room was larger than most. Big toilet with sauna function.

Stayed in December 2023

The cot for my son. We were three adults, made the reservation well in advance. So was surprised to see the third sleeping option. One other point, after cleaning/servicing our room, the staff person left our door open and unlocked. We had all our stuff in the room, including laptop and camera and thought our room was compromised. Thankfully nothing was missing.

Nice small hotel, a short walk from key Green Line JR Train Station. Room was comfortable, a bit small but the bathroom was amazing. There were three of us, and it was two beds and cot. So a bit unhappy with the third option for my son. We had breakfast with rate, it was tasty and good. Only gripe was it was a bit repetitive for four days. Staff was friendly and helpful, adding to the stay. Location was good, not as busy or loud as other neighborhoods which was welcomed at the end of the day. Yet still easy access to all areas of the city due to being on the JR green line. Would stay here again and recommend.

Stayed in November 2023

Neither our coffee cups nor drip coffee bags were replaced after the first night. I understand that ‘basic cleaning’ was in order that day, but we expected these basic amenities to be replaced.

Loved the bathing arrangements and semi-western beds

Stayed in November 2023

The beds in the 4 ppl room are too small, so it’s very hard to be comfortable when sleeping..

convenient location, close to department stores, restaurants, cafes, and train station. Provided everything we needed. The spa was nice.

Stayed in November 2023

1. No windows / lack of natural light. The rooms with windows are always fully-booked. 2. Foul smell from aircon vent possibly caused my molds/mildew. 3. Nice to have an in-house coin laundry area

1. Excellent location. 2. Minimalist and welcoming Interiors 2. Warm and Friendly staff 3. Outdoor terrace and lounge area 4. Room amenities (aroma diffuser, blue tooth speaker, oven toaster) 5. Smooth check-in/check-out process

Stayed in November 2023

Room cleaning/ bed sheet replacement service is alternate day

Beautiful & tastefully designed. Good space within the room with wonderful bathtub & sauna room. Distance to Ikebukuro station is just within footstep, very convenient to travel around. There’s plenty of eateries nearby too :)

Stayed in October 2023

None!

Everything

Stayed in October 2023

This is a lovely place in a huge megatown environment

Stayed in October 2023

The freezer is not cold enough. Staff is very helpful to find way helping us.

The bathtub is amazing. The entire hotel room give me a very cozy feeling to stay here.

Stayed in October 2023

Nothing

We loved our stay. The rooms are a good size with a large bath and sauna. The staff are SO friendly and helpful. The hotel feels very zen. It is opposite the station too (which has a large number of train lines on it).

Stayed in October 2023

None

Location, environment

Stayed in August 2023

Too expensive

Good selections of accessories Good breakfast, could be more variety Good location

Stayed in August 2023

No

Big room, with sauna and jacuzzi, nice place to stay!

Stayed in August 2023

The self check-in

Beautiful. Minimalistic concept. Clean. Spacious

Stayed in August 2023

Everything is good

Nice hotel

Stayed in August 2023

Good amenities, drip coffee, complimentary coffee/tea on 2nd floor.

Stayed in July 2023