414-0022 Shizuoka, Ito, Higashimatsubara 12-13, Japan
#51 of 51 hotels in Ito
Guests' ChoiceBased on 481 hotel reviews
9.2Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
9.2
Staff
9.5
Value for money
9.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 December 2023
Koichi
United StatesGood harmony of the traditional Ryokan and innovation.
Stayed in December 2023
Reviewed: 18 December 2023
Morvan
FranceMaybe the onsen was a bit too tiny (only one bath).
Cheap price, really good accomodation, authentic "japanese" feeling. Being able to enjoy a real ryokan accomodations for such a price is a steal. Also, staff is english-speaking, kind, will try its best to make yout stay in Ito as enjoyable as possible. Onsen is clean, well-maintained and allows a real relax time.
Stayed in December 2023
Reviewed: 17 December 2023
Galen
AustraliaHistoric building, feel, onsen, location.
Stayed in December 2023
Reviewed: 17 December 2023
Yorick
NetherlandsVery minor point but when I turned on the light jn my room the light in the entrance also turned on. Seemed redundant.
Everything, the exterior, the interior, my beautiful room (101), the wonderful view over the river from my balcony, the private onsen. During my two months trip in Japan, this was the best accommodation I had. I will return here when I come back to Japan.
Stayed in December 2023
Reviewed: 14 December 2023
Yijing
JapanRoom is too small for 3 people.
Second time stay, everything was nice.
Stayed in December 2023
Reviewed: 5 December 2023
Ellymay
AustraliaThere is only one private shower and onsen and a public one. Which given the places age is understandable it just means waiting a while for the private one or being brave.
Stunning property. We we’re upgrade to a river view room with no charge and it was amazing. Beautiful wooden interior with lovely communal areas.
Stayed in December 2023
Reviewed: 1 December 2023
Hedwig
NetherlandsThe location has not much city life or attractions close by but the hotel definitely made up for it.
The hotel was the main attraction in town. The hotel is so beautiful in it's traditional architecture. True place of art. The town is great if you are planning to do hikes or other small towns in the region.
Stayed in December 2023
Reviewed: 28 November 2023
Jacob
United Kingdomonsen, balcony, comfort
Stayed in November 2023
Reviewed: 27 November 2023
Stav
IsraelIt was a great place to stay in Very nice staff Amazing value to the price We loved it
Stayed in October 2023
Reviewed: 23 November 2023
Williams
United KingdomAll good no problems
Amazing location
Stayed in October 2023
Reviewed: 23 November 2023
Carlos
SpainShared rooms have no ventilation other than windows - to be expected in such a building - but the air got pretty stale and it was too cold outside to open a window.
Amazing historical building, very well maintained.
Stayed in November 2023
Reviewed: 21 November 2023
Michael
AustraliaNot being as young as I was I found myself muttering” too old for tatami” . With the firmness of the bedding and the fact that everything is pretty much at floor level it was a struggle. But that’s a personal problem
Everything! A historical building with wonderful decor, well located with a 10 minute walk to the station and 3 minutes to the beach. It was also great value for money. It has an onsen which was really appreciated. There was another (discounted) onsen/ rotemburo not far away. A great izakhaya ,(frequented by staff from K’s) was a couple of minutes away and had had great food at great value. The best thing about K’s was the staff; without exception they were cheerful, friendly and super helpful.
Stayed in November 2023
Reviewed: 20 November 2023
Elica
AustraliaIt is not really kid friendly, it’s not convenient to bring your stroller in and out of the property, and the traditional sliding doors are lined with paper. I was having a hard time keeping my 2 year old from staining the paper with his chocolate stained fingers and from poking holes in them.
The traditional style rooms and beautiful common areas and little gardens outside, also the friendly and helpful staff. We travelled with 2 young kids, it was difficult to keep them quiet and orderly but the staff were quite understanding about that. Also the private onsen is open for use, which was really nice for us to use as a family with kids.
Stayed in November 2023
Reviewed: 20 November 2023
Narisa
ThailandDoor is noisy
View very excellence
Stayed in November 2023
Reviewed: 18 November 2023
Rosie
AustraliaThe dorm rooms were futon beds laid beside each other on tatami, with small dividing screens, which didn't afford much privacy, but there were only four to a room and it was worth the lack of privacy for the aesthetic benefits of tatami and the airy room.
The entire hostel was truly gorgeous. It plays to the strengths of the traditional Japanese house, with lovely tatami common areas, beautiful stepping stones between rooms, and natural wood details. The staff were very friendly, and had complimentary coffee, plus a free round of clothes washing for three-night stays or longer. Not to mention free onsen use, and free access to their small private onsen on a first-come first-serve basis, as well as discounts to some other local onsen. All facilities were clean and attractive - the onsen was small, but very relaxing. The view from my tatami mat dorm room was right out onto the gorgeous canal, and I could open the windows fully.
Stayed in October 2023
Reviewed: 12 November 2023
Wai
Hong Kongthe toilet upstairs are quite dark n small floor felt fragile as the building is old be prepared to carry your luggage as no lift
extremely traditional Japanese building, nice n helpful staff good in English, well vanished ground floor common area with great view
Stayed in November 2023
Reviewed: 12 November 2023
Claudio
ItalyThe old Building
Stayed in November 2023
Reviewed: 10 November 2023
Vina
United StatesI enjoy the stay. There is nothing that i dont like.
It is close to the train by 10 minutes walking, easy to find, close to sea by 5 minutes walking. Convenient store nearby and you get your own food to cook as they have a small kitchen to be used.
Stayed in November 2023
Reviewed: 7 November 2023
Olivia
SwitzerlandBeautiful traditional building, kind staff, private onsen, good facilities. Totally recommendable.
Stayed in November 2023
Reviewed: 7 November 2023
Linda
AustraliaNothing
Friendly helpful staff. Wonderful ambiance with exquisite timber and shoji screens and antiques scattered throughout. Overlooking canal and close to ocean. Roomy lounge rooms.
Stayed in November 2023
Reviewed: 6 November 2023
Luis
JapanBeautiful rooms and cozy shared spaces
Stayed in November 2023
Reviewed: 2 November 2023
Valentine
Francethe establishment is absolutely stunning, and very clean. the staff is also very friendly and helpful. I highly recommend it if you are going to Ito.
Stayed in November 2023
Reviewed: 1 November 2023
James
United StatesWe love the English speaking helpful and professional staff. They are very knowledgeable about the local area and answered every question. The onsen and ryokan are truly an authentic experience. Everything was just wonderful. Thank you very much for excellent service, we will visit again.
Stayed in October 2023
Reviewed: 1 November 2023
Lauraberton1995
ItalyWe really enjoyed our stay. The staff was super friendly and gave us many great recommendations for places to eat in the area. The room was huge and the view of the river was really nice. Loved the onsen and the shared space in the Ryokan, definitely recommended.
Stayed in October 2023
Reviewed: 29 October 2023
Marlisa
AustraliaNothing
Great location great place to stay.
Stayed in October 2023
Wilhelmshaven, Germany
Ha Long, Vietnam
Magaluf, Spain
Valencia, Spain
Savannah, USA
Berat, Albania
Pisac, Peru
Varkala, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content