994-0025 Yamagata, Tendo, Kamatahoncho 2-5-14 , Japan
#1 of 11 hotels in Tendo
Guests' ChoiceBased on 56 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.1
Staff
9.6
Value for money
8.8
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 7 April 2024
Ina
IndonesiaAlmost nothing!
We were upgraded to a room with a private onsen. The place was clean, staff members were kind, helpful, and very hospitable. Although communication was challenging they tried very hard to answer every question we had, which were many (highly appreciate the guy attending to dinner!) We loved the complimentary roasted green tea and wanted to buy some for souvenir but they didnt sell it. Instead they gave us 5 sachets as souvenir, much appreciated! Would come back if we have a chance.8
Stayed in April 2024
Reviewed: 18 February 2024
Phannee
ThailandNone
Nice stay in the hotel with nice Onsen.
Stayed in February 2024
Reviewed: 30 January 2024
Dr
ThailandThey are both wonderful.
Stayed in January 2024
Reviewed: 28 January 2024
Mariko
Hong KongVery beautiful hotel. Great onsen.
Stayed in January 2024
Reviewed: 9 January 2024
Geraldo
United StatesIt's a great ryokan. I don't really have anything negative to say
The staff was very inviting and friendly. They welcomed us warmly and offered to carry our luggage to our room. The food offered was delicious and our room was spacious. I would recommend visiting this ryokan especially if you plan on visiting yamadera either before or during your stay.
Stayed in November 2023
Reviewed: 17 December 2023
Caroline
Hong KongStaff are very friendly. The property is very clean and traditional. The onsen (both private and public one are really good
Stayed in December 2023
Reviewed: 25 September 2023
Dr
ThailandStaffs are wonderful
Stayed in September 2023
Reviewed: 15 September 2023
Dana
IsraelWonderful wonderful place! The food was brilliant, the staff were absolutely fantastic and the facilities were above and beyond. We had a wonderful time there
Stayed in September 2023
Reviewed: 6 September 2023
Hien
GermanyStaff is making a lot of efforts, some of the younger reception staff could be better trained (e.g. when you see us returning home fully sweaty and carrying lots of baby stuff, maybe it is not the right time to ask not urgent questions about when we want breakfast the next day when it’s only 2pm)
Beautiful ryokan with a sleek Japanese design. We had a wonderful stay and enjoyed the comfortable room, beautiful onsen and delicious food
Stayed in August 2023
Reviewed: 8 June 2023
Saowarat
ThailandThere is no vending machine or convenient store around the corner so you need to walk around 10 mins to reach one. So I recommend buying everything you need beforehand because at night, the neighborhood is not really walkable.
Everything about the hotel is beyond my expectation. Hospitality service are first class and all staffs treat their guests with care. The onsens are nice and comfort. The room is great and large. The hotel is well-decorated. The facility and amenities are superb. The view is also relaxing. I arrived at the hotel late and staffs picked me up at the station. Everything was just perfect!
Stayed in June 2023
Reviewed: 2 June 2023
Jennie
SingaporeNothing that I don’t like
The Staff and Service were excellent! The premises is feel with Japanese culture vibe!
Stayed in May 2023
Reviewed: 30 May 2023
Chia-chi
TaiwanNothing
Everything is pretty good!!! So comfortable.
Stayed in May 2023
Reviewed: 30 April 2023
Kritsada
Thailand-
Spacious and clean room with fabulous breakfast, supportive staffs Goods location
Stayed in April 2023
Reviewed: 16 April 2023
Maria
SpainHighly recommended. The staff are standout super efficient, always available and friendly. The hotel is spotlessly clean and newly refurbished (especially the rooms). The Japanese breakfast was an amazing experience. If we had to do this northwest region again we'd definitely repeat this as our base.
Stayed in April 2023
Reviewed: 15 April 2023
Satinee
Thailandfood is good but lower than our expectation comparibg to price
very nice japanese style room with private onzen bath garden view
Stayed in April 2023
Reviewed: 12 April 2023
Luke
United StatesThe dinners were absolutely fantastic. The hotel and gardens were very beautiful. Definitely the highlight of my time in Japan. I was extremely pleased with my stay.
Stayed in April 2023
Reviewed: 5 April 2023
Beatrice
United StatesThere really wasn't anything we didn't like. If I have to say something then that I was surprised that the soft drinks during dinner had to be ordered and paid extra.
Great rooms. We had both Japanese dinner and breakfast... what a treat!! The staff was wonderful as well. From the women's onsen you can see a cherry tree, and it happened to be in bloom! It was a truly extraordinary experience and worth the money.
Stayed in April 2023
Reviewed: 22 March 2023
Hong
Malaysiafantastic dinner and breakfast. friendly staff, nice onsen and front desk able to communicate in English.
Stayed in March 2023
Reviewed: 17 March 2023
Mui
Singaporenone
so clean and comfortable. we like it very much. also it’s low season so we get an upgraded room.
Stayed in March 2023
Reviewed: 18 February 2023
Artim
AlbaniaOur stay here was impressive, we had the deluxe family room, which was spacious and had a cozy Japanese vibe to it. The hotel staff was amazing and even though I changed our arrival day like 10 times and we arrived so late in the evening, dinner was prepared for us and we had a private traditional Japanese dinner and breakfast. can’t recommend this hotel enough.
Stayed in February 2023
Reviewed: 4 February 2023
Hadar
IsraelThis place is a wonder. The staff is great, and exceeded my expectations with their service. This hotel has an Onsen, which can be problematic for people with tattoos, but the staff made sure that I can go in and use the Onsen anyways, just had to make sure it was empty beforehand. I would highly recommend staying at this place while visiting Yamagata
Stayed in February 2023
Reviewed: 2 February 2023
Brittany
AustraliaThe onsen experience was incredible! Very accommodating and great privacy. Guest rooms were spacious and warm.
Stayed in February 2023
Reviewed: 1 February 2023
Manatsanan
Thailandvariety of breakfast is so limited.
it is very new, and cozy. Great location and staff is very good.
Stayed in January 2023
Reviewed: 29 January 2023
Manatsanan
Thailandbreakfast for the third day is the same as the first day. so i am a bit bored
super nice hospitality and great service from staff. room is very new and very clean. location is great. close to many malls and restaurants. and only 40 mins to zao ropeway. really enjoy staying here. onsen is great too
Stayed in January 2023
Showing 1 – 25
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