This was a hotel to sleep in after a long flight. The room was comfortable and quiet. The shuttle bus service was easy to get and efficient. The breakfast was a good choice of both eastern and western food.

Stayed in March 2024

Prices at the restaurant were relatively high.

Stayed in May 2024

Expensive for what it offers.

Good option if your departure flight is early in the morning.

Stayed in May 2024

Couldn't open windows in room

Very convenient, great shuttle service. Nice big room with big bed, bathroom had everything supplied, paid for buffet breakfast excellent selection.

Stayed in April 2024

Good size room,2 double beds

Stayed in April 2024

Not a big fan of the breakfast - went cold while queuing for hot drink

We liked the large comfortable room

Stayed in May 2024

Not applicable.

Convenience and it was good there was a little shop near by.

Stayed in April 2024

Staff at reception were fine but indifferent. Bartender at skybar seemed grumpy but we did manage to get one reluctant smile. Bathroom was clean but getting old - the bathtub didn’t quite line up with the wall so I guess water was just going… somewhere?

Free shuttle to airport was our main reason for booking as we had to make a few trips to and fro. The skybar was very cosy with a view of the airport, and it had nice affordable food and drinks. The convenience store and chemist onsite were really handy. Room was VERY big and comfy, if a bit older. All in all, a good choice for one night.

Stayed in April 2024

Pretty old hotel and hence the rooms need some improvement. The cleanliness part also needs to be looked into since the rooms weren't spotless.

Good for a one night stay. Free shuttle bus to and from airport every half an hour was very convenient.

Stayed in April 2024

Excellent location near the airport. Easy and efficient shuttle service. Rooms a decent size, and comfortable, although the pillows were a bit hard and very small! Good buffet dinner, and we also had the lunch buffet which was good. Perfect for an airport stopover.

Stayed in May 2024

Close to airport, regular transfers. Easy check in and check out. Comfortable and good price

Stayed in April 2024

Free airport shuttle very convenient. Room was small, basic but functional.

Stayed in March 2024

Not a lot to say about this airport hotel. There is a shuttle bus direct from the terminal to the hotel and back to the airport next day. The rooms are a bit outdated, but we showered and slept effectively so it was okay. It was also not so expensive, so all in all we were satisfied. It did the job.

Stayed in March 2024

The pillows are terrible!

The proximity to the airport and the free shuttle bus.

Stayed in May 2024

It was abit old but it was clean so it was okay!

It was convenient for the purpose of catching our early morning flight.

Stayed in April 2024

no drinking water compliment in room. pillows are too hard for us.

shuttle bus service is reliable and friendly staffs. room is spacious with large bed.

Stayed in May 2024

As usual the bus drivers make a fuss about too much luggage and throw my bags around. The buffets and food/facilities in general were very expensive. If you are really just stopping for the night for a cheap nice hotel to stay then it's great. But if you want to live it up a bit more and were expecting to use the pool and eat all your meals there then you'd need to be prepared to pay. Well I can't say anything because I'm broke. But compared to other hotels like crown and art (not that i would recommend there) it was expensive. I could only afford the breakfast buffet but I was a little disappointed for the price, there wasn't nearly as many dishes as other hotels I've stayed. I also considered the lunch and dinner buffets as they really looked delicious from afar. But once you look closer you'll see it's really just the hyped up crab legs, gourmet wheel cheese pasta, and rare beef that seems to be the reason for the high price. I honestly couldn't imagine eating 8000 yen worth of food there even if i went back for 2nd and 3rd helpings.. I could buy 3 or 4 gourmet meals in my hometown with that much. And the convenience store unfortunately didn't have much to choose from if you're not looking to eat at the restaurant. Well, what can I say, it's a great hotel. Especially compared to others in the same price range. But from the look of the rooms and the facilities, I would say it's more aimed to accommodate event guests, business people, and other rich Japanese who are there to leisurely enjoy their time, not the thousands of foreign tourists who are exhausted, hungry and just passing through for the night.

The rooms are cheaper than other surrounding hotels of the same class and arguably nicer. One of the nicest hotels I've stayed in while transferring through Narita and really close to the airport. The outside area is good for a walk, nice little slice of old countryside nestled between the mega airport infrastructure. The tourist shop inside had some great quality stuff.

Stayed in April 2024

N/A

it was a good hotel for our last day,

Stayed in April 2024

Staff were a bit grumpy

Close and convenient to the airport. Good shuttle service

Stayed in April 2024

Nothing ( I did mentioned about the quality of the pillows was lousy for my first visit. But this time my room's pillow seems better )

My 2nd time staying within 10 days. Still feel good as first time. Everything is comfortable and the shuttle bus to airport is always on time.

Stayed in April 2024

Pool was at an extra cost and quite expensive.

The location was excellent. Airport shuttle service was convenient and ran on time. Room was clean, large and comfortable. Staff was friendly and helpful. Hotel has a convenience/gift shop which is great.

Stayed in April 2024

Bathroom was musty and small. Basin was cracked. Stains on seat.

Close to airport. Low cost. Had a shop on site. Had a shuttle from 5am.

Stayed in April 2024

Bathroom was a bit old

Easy shuttle service to and from the airport

Stayed in May 2024

Shower was a bit small. Couldn't move shower head higher so I felt like I was banging my head. Also tripped up on the slight step getting into bathroom.

Loved the airport shuttle, made it so much easier to get to/from the airport, it was one less thing to worry about. Room was nice. Only stayed for one night before heading closer to Tokyo. Hotel was good for one night to rest after a long flight. Black out curtains were amazing.

Stayed in April 2024