601-8001 Kyoto, Kyoto, Minami-ku Higashikujo Muromachi 55, Japan
#333 of 635 hotels in Kyoto
Guests' ChoiceBased on 1284 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.8
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 3 June 2024
Carrie
United StatesThe breakfast was pretty good. It had a lot of vegetables and I like it. The location of the hotel is fantastic. We can go anywhere with easy access to subway, train and bus. There are a lot of places to eat and shop too.
Stayed in June 2024
Reviewed: 3 June 2024
Ling
Australiacheck in was via machine so not much human interaction
acros the road to the Kyoto Station, so convenient! Room was clean and breakfast buffet was delicious, I can even take the food back to room for private dining.
Stayed in March 2024
Reviewed: 3 June 2024
Ashley
GuamRoom kind of small.
Super near the station. It’s right in front of it so it’s very convenient. Cleaning is good.
Stayed in June 2024
Reviewed: 2 June 2024
Choi
United StatesAbsolutely nothing.
From its cleanliness to hospitable staff, everything was great!
Stayed in May 2024
Reviewed: 31 May 2024
Priyanka
IndiaBreakfast was very poor. And no proper cutlery. It was no fun eating in the wooden disposable plates with the disposable forks.
Very nice modern neat rooms. Had all the facilities that you need.
Stayed in May 2024
Reviewed: 30 May 2024
Elena
CanadaThe breakfast was too much the same every day. 5 nights is repetitive. The coffee maker seemed to be broken every day
Very close to Kyoto station . Many vegetables at breakfast which was nice.
Stayed in May 2024
Reviewed: 29 May 2024
Rakesh
AustraliaThe rooms are very small. You won't be able to take six steps in the room but as I said proximity to the Kyoto station beats all.
Very close to Kyoto station. The best part of this hotel is its proximity to the Kyoto station. Very convenient in terms of commuting. The rooms are clean and the toilet is good.
Stayed in April 2024
Reviewed: 28 May 2024
Fabia
United KingdomLocation isn’t great for Kyoto but it is right opposite the station so that’s a plus
Spacious, clean and had all the amenities required
Stayed in May 2024
Reviewed: 27 May 2024
Dawn
United StatesThe breakfast buffet was not that good. Went out to eat elsewhere a couple of times.
Location was convenient to station and shopping mall.
Stayed in May 2024
Reviewed: 27 May 2024
Annie
AustraliaWe have been to many 4 star hotels like Hotel Keihan Kyoto Ekiminami and it was our worst experience. The price we paid was the same as other 4 star hotels inclusive breakfast and eco room cleaning meaning minimal cleaning and replacement of towels and changing of bed sheets. Disappointedly this hotel did not provide a single bottle of drink water like other 4 star hotels, no shower cap and cleaning of room was inconsistent. The worst we experienced was their breakfast which we have paid for in the room charge and it was poor selection of food choice, lack of variety, no fresh fruits. We contacted the staff and their reply was more disappointing. Politely the staff acknowledged the feedback but they did not extend their Japanese hostility to do something for us like get the chef make us a plate of decent breakfast food with proper scramble egg, sausages or ham with toast and salad but the staff apologized for they cannot do anything for us to fulfill our feedback as we have to go through the bad breakfast experience for 5 to 6 days. Please do not be attracted and convinced by their breakfast photos on a few websites. The cutleries and plates were cheap and felt like for a prisoner use. Some of the food were overcooked The staff also told us they will charge separately for breakfast as from 1 July 2024. So I assume it will be more costly. I would not recommend for this hotel for the exception of the location and putting with the poor quality of breakfast food and other budgeted items that they don’t provide like other 4 star hotels.
The location was good and the room size is not overly small.
Stayed in May 2024
Reviewed: 27 May 2024
Draun
CanadaAbsolutely amazing location, and perfect services
Stayed in May 2024
Reviewed: 26 May 2024
Maria
United Arab EmiratesNothing
I booked this hotel as it was nearer to the station than the Keihan Grand and It was directly in front of it! Loved everything about this hotel - more western than other hotels with the toilet and the bath in the same area - we booked a triple room, the beds were comfortable. The room itself was small but comfortable. Ours looked out to the station so it was a beautiful sight to see in the evening and just after sunrise. The staff were so accommodating. Check in was smooth and amenities and a vending machine for drinks were available in front of the elevators. The bath area is clean and the tub was bigger than most. While there is a desk, they provided trays so you can eat on the bed. The laundry area is on the 2nd floor. This might be the only con as there are only three machines for the whole hotel. It’s a coin laundry so need to get your coins ready (which we didn’t). It’s about 600 yen for a full load to wash and dry. The clothes come out a bit damp but you can hang it in your room and should dry overnight. All rooms apparently came with breakfast. Breakfast is served from 7am to 10am.
Stayed in May 2024
Reviewed: 26 May 2024
Sheau
United StatesThe space was very tight for three adults and three beds. We were constantly running into each other. The bathroom was especially tiny with a small sink and limited counter space. The small footprint really forced you to figure out how to use the space efficiently. The service also wasn’t as warm as other hotels we’ve stayed at but that seems to be a general Kyoto thing.
The location was great, literally across the street from Kyoto Station (although sometimes finding the right exit from the station was challenging). The breakfast also offered plenty of selection, veggies especially though did sometimes get crowded. The free beverage service at night was also refreshing after a day of touring around Kyoto.
Stayed in May 2024
Reviewed: 24 May 2024
Tiffany
United StatesBreakfast area crowded.
Close to train station with breakfast. Larger than normal room.
Stayed in May 2024
Reviewed: 23 May 2024
Azsalim8
MalaysiaWould be good if we could have a bigger room.
Very clean and tidy.
Stayed in May 2024
Reviewed: 21 May 2024
Paea
New ZealandWelcome drinks was not available during peak times or closed.
Location was great.
Stayed in May 2024
Reviewed: 20 May 2024
Sunil
IndiaAmenities were not in the room but had to be picked up from the lobby areas. Breakfast can be better ( elaborate)
Excellent location and room size
Stayed in May 2024
Reviewed: 20 May 2024
Novita
IndonesiaNice, clean, good location and good price
Stayed in May 2024
Reviewed: 16 May 2024
Harn
AustraliaSmall rooms
Location, very close to Kyoto station
Stayed in April 2024
Reviewed: 12 May 2024
Rosy
United StatesNot complain at all, everything was exceptional
Location was very convenient!!!
Stayed in March 2024
Reviewed: 12 May 2024
Sela70
AustraliaNo water bottles in the room.
Location to the Kyoto Station for the JR line was across the road and 3 min walking distance to a couple of shopping malls.
Stayed in May 2024
Reviewed: 10 May 2024
Farah
NetherlandsThe airconditioning was hard to set correctly and it was not possible to open the window. The airconditioning got either to cold or to hot.
Clean room, location was next to Kyoto station which was amazing! Area felt safe and staff was very nice and helpful. The rooms had pyjama’s which came in handy
Stayed in May 2024
Reviewed: 9 May 2024
Sandra
AustraliaBreakfast room was too small for the number of guests. Food was of poor quality and presentation. It did not meet international guest standards.
Stayed in May 2024
Reviewed: 8 May 2024
Kissore
United KingdomRooms / bathrooms could be bigger B,fast - could include veg options for world travellers
Location, staff, facilities . Well done
Stayed in April 2024
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