On site parking is available. However directions are lacking and Google map pointed to the wrong spot. So hard to find initially.

Very good hot spring hotel in Dogo, centrally located, direct access to shops. Good service. Breakfast was good too.

Stayed in April 2024

none

You will see everything you need.

Stayed in April 2024

Clean and esthetic room, nice and helpful staff and really great food!

Stayed in March 2024

Everything is good, especially the service of staff. Like their onsen. Onsite parking was very convenient.

Stayed in February 2024

Nothing, we were thoroughly impressed!

Lovely Wa-modern design with artisan’s work exhibited in lobby showcases. Friendly attentive staff. Comfortable rooms, wonderful hot springs bath. Free piano concert in lobby during the evening - very nice! Perhaps the best location in Dogo Onsen - on a slight hill, but with an elevator that takes you right down to the main shopping/restaurant area. Parking onsite. I will definitely stay here again!

Stayed in January 2024

I cannot pick up any.

The environment is fantastic.

Stayed in December 2023

A bit pricy

Everything

Stayed in December 2023

Nothing at all.

Spacious room, super clean and thoughtful. The Japanese mattress is cozy. It's a bonus to wear the traditional clothes for hot spring. The public bath has the best view.

Stayed in December 2023

1. Bit hard to get correct direction on Google Maps from tram station which takes you to the back of the hotel through a sharp incline and may be difficult for older folks with luggage. Wish there were a simple direction map send from hotel after booking. 2. Some junior staff members seem to have been trained that foreigners do not understand a word of Japanese. No effort was made to verbally explain how dinner is conducted except we were shown a laminated sheet with short English sentences. One confusing sentence was that steak will not be brought to the table was emphasized when we did not even know if steak is included in our booking. Senior staff were more experienced and conducted themselves well.

Building, room and facilities

Stayed in December 2023

location is good

Stayed in November 2023

Nothing that was not liked about the property. Just one tip for guests navigating to parking lot… google maps directed us to the lower level shortcut entry from the shopping street which is not correct. To find the parking lot, it helped to pin the parking space between Dogo Miyu and Yamatoya Besso.

The hotel is modern but we were able to stay in the traditional Japanese style room - everything about the room was thoughtfully prepared (tea, drip coffee, robes and slippers for use when going to onsen, ice machine and small souvenir shop), clean and beds were comfortable. The location was very good, nice buffet dinner, live music performance at night and very kind staff. The rooftop onsen was excellent - it had a beautiful view of Matsuyama city, different soaking areas (outdoor and indoor with spa bubbles) and felt pretty private.

Stayed in November 2023

The Tobe zoo collab room was cluttered with large soft toys - it made the room feel crowded.

Staff were very helpful. Great location.

Stayed in November 2023

Lovely balcony room, with lots of space and so comfortable. The rooftop bath was very good.

Stayed in November 2023

Nothing

Relax and cozy, highly recommended

Stayed in October 2023

Facilities are somehow aged, though kept quite well. The air-conditoner in the room is a little bit noisy.

A traditional and standard grand hotel with superb service and extremely friendly staffs. The location is great, just 2-5 mins walking distance to train/bus station, shopping streets amd major spots. The onsen in the hotel, opening very early and till late night, free to use to hotel guests, is big, clean and with great view. I really enjoyed the moment I was alone in the onsen early morning.

Stayed in September 2023

Perfect location close to onsen and shops and services, short walk from the tram and bus stops. They have elevators to the top that's a bit hidden, look for the little plaza with the cafe and foot bath place (behind the old dogo onsen). You'll need to buzz up the first time but after that you can use your room card. Service was top notch. Rooms with the balconies are worth it for the view. The sky spa/onsen is beautiful and big. They also have massage chairs in the changing areas. Tvs come with Chromecast. Lobby boasts vending machines with drinks (including alcohol) and the gift shop is cute. They had musical performances like piano in the evenings. Top notch.

Stayed in September 2023

Pricey side but is a tourist town

Location to Dogo onsen and tram stop from main train station. Very nice bath on top floor … actually way nicer than the historic dogo onsen which was crowded , rushed and ok. I understand both places use the same spring water

Stayed in August 2023

Dinner is buffets style. Expected Japanese style

Near onsen street, shopping arcade. Hotel is very clean. Even toilet have windows . They have own lift to the shopping arcades at the rear.

Stayed in August 2023

Great location and facilities including in house hot baths

Stayed in July 2023

Fake flowers. There were a few but I really do not like them

Very confortable, well designed facilities. Excellent location. Thé breakfast buffet was really amazing.

Stayed in July 2023

A bit difficult to go by car to the main entrance of the hotel and it’s carpark because goggle map led our car to a small road near Dogo Onsen. Hotel should give a clearer instruction to the main entrance.

The room is spacious. Whirlpool in the onsen is comfortable. The massage chair in the onsen changing room is an additional bonus. Easy walking access to shopping street and Dogo onsen through the elevator to B1 and then B2. The walkway is beautiful at night because of the ‘Black Night Art’.

Stayed in June 2023

Has elevator to go to the busiest area. Very cozy and new hotel. Recommend

Stayed in April 2023

Clean and comfortable

Stayed in June 2023

The access is a bit cumbersome: you have to take 2 different elevators to get to the front desk, and a third one to get to your room.

We got a traditional japanese room. It was very big. The baths were nice and relaxing with a very nice view from the top floor. There is also a private bath you can book, nice for couples and family The restaurant is amazing, everything on the buffet is delicious. The whole interior is wonderfully decorated.

Stayed in May 2023