It was a little expensive and a bit far away from places to eat. You could only book a guest bus for 2 people to shop for food so that was a bit inconvenient for a group of 8.

The property was great lots of room for a large group. Great position for Happo lifts. The staff were lovely.

Stayed in February 2024

value for money, basic apartment, very expensive for a 3 bedrooms

the location near the slop, very convenient for skiing

Stayed in February 2024

maybe price? toilets?

proximity to the happo one slope rabbit hole is a fantastic pub free shuttle

Stayed in February 2023

Bathroom is a little outdated

Stunning views, beautiful room & Amazing staff!

Stayed in April 2023

the property isn’t much to look at and unfortunately the area is barren in the off-season

the bed is comfortable, room was clean, and decent water pressure. By far the best aspect was the staff and their accommodating nature.

Stayed in April 2023

Friendly staff

Stayed in March 2023

Most things were great. We were in the cabin and got forgotten on most days and had to ask for towel changes and toilet paper restock.

Great location. Nice and clean. The shuttle bus and the drivers were super friendly and awesome.

Stayed in February 2023

location is great, bar staff are great

Stayed in February 2023

To be honest, the daily cleaning of rooms was a bit lacklustre (e.g. no sheet change in 8 days), often not cleaned for several days. Probably needs to be listed as serviced apartment rather than hotel hotel in that regards

Great location, really helpful staff throughout. Our booked accommodation was unfortunately having plumbing issues but we were upgraded to a bigger apartment which was very thoughtful.

Stayed in February 2023

our room was a bit noisy being right next to the bar - the door was very thin so noise from people in the corridor and bar came in easily, however the band finished at 9pm each night so it wasn’t a big problem.

fantastic location, easy walk to the Sakka quad, ski hire shop across the road, a free shuttle to take you to shops and bus stop. A great 3 bedroom apartment for our family of five.

Stayed in January 2023

Many staff were new so their knowledge wasn't great. Only have assess to one Happo One Slope, have to cab to other places. Bathroom was incredibly small I must add

Great location. At the foot of Sakka slope, a 5 mins walk to Central Snow Hakuba to rent your gears, convenient pub for lunch and dinner. Helpful staff that went all out, from receptionists to drivers.

Stayed in December 2022

the tiny bathroom/toilet

the location, comfortable apartment and friendly and helpful staff.

Stayed in December 2022

It was conveniently big, quite well equipped kitchen, separated bedrooms with own bathrooms. The forest location is beautiful.

Stayed in March 2022

A bit old fashioned apartment that could need some revamp once tourism and activity will be back !

The staff was exceptional of kindness and always willing to support inclusive of the free shuttle service. the location made it nearly a sky in and out spot

Stayed in February 2022

nothing particular but no Japanese TV program available

easy check in and out

Stayed in February 2022

Specious room and helpful staff.

Stayed in February 2022

Second stay here, the best spot for families and especially close to the lift/ ski area. Rabbit hole was a plus.

Stayed in December 2021

The scenery was breathtaking especially the view of ski resorts and snow.

Stayed in March 2021

Too expensive for the room offered

Good restaurant and bar

Stayed in January 2024

N/a

Great hotel that is centrally located! Slopes within walking distance and so is amazing restaurant!

Stayed in March 2023

The property itself is very dated with dirty windows and artex all over the walls. The pictures look more polished than reality. The bathroom was a horrible yellow cubicle, I came out feeling more dirty than when I went in and had to wash each day in the onsen down the road which thankfully had clean & modern facilities

Good location and the rabbit hole is a great restaurant/ bar with good food. Staff were friendly

Stayed in March 2023

Only if there is a washing machine in the 3 and 4 bedrooms apartment would be perfect.

Excellent Location, just 2 minutes to the Lift and ticket counter. Surround by great restaurant. Staff is nice and helpful. The rooms are modern and cozy. And worth all money you spent. Also has kitchen and space for group to enjoy dinner and party. Love the bar.

Stayed in March 2023

location

victor at the front desk could not have been more helpful if he tried, each and everyone of the shuttle drivers we also helpful and pleasant

Stayed in January 2023

The ladder upstairs in the cabin maybe wouldn’t be suitable to all guests but didn’t really bother us. Not all the Merch was available to purchase but not a major concern, just a shame missed out on getting a jumper/tee shirt.

We stayed in the private cabin and it was wonderful. Such a lovely little spot which made the trip even more enjoyable. The cabin was always really warm and a nice place to relax in between skiing and eating. Fantastic service from all the staff in the hotel and the Rabbit Hole. Shout out to Rose and Travis were very friendly and approachable. Great shuttle service to most places we needed to get to.

Stayed in December 2022