With the exception of the Nepalese staff the rest were not as friendly. When I told one staff member that I needed a page printed as I had lost my passport. An extreme emergency sine I had a flight scheduled the next day. At first they were refusing to help until I threatened to write to Grand Consort HQ. I did not find the wonderful Japanese hospitality there!’ Specially some of the female staff seemed somewhat cold based on Japanese hospitality that I had eco elsewhere.

Location & comfortable bed

Stayed in May 2024

The carpark entrance needs clearer signs / direction.

Cleanliness and location.

Stayed in April 2024

The bed was a bit though

Bathroom was excellent, very spacious with shower and tub. A big plus was the 2 pillows per person! Very friendly staff, and walking distance to Naha's main street with bars, restaurants and shopping

Stayed in April 2024

No.

Location is pretty well, very close to the center. Breakfast is quite delicious, staffs are friendly. Highly recommended!

Stayed in April 2024

The location is next to the main shopping district.

Stayed in March 2024

none

Delicious breakfast, comfy room, professional receptionists with hospitality and great location to the downtown area.

Stayed in April 2024

This is a nice hotel that is less than 5 minutes walk away from the tram station. The hotel is small but it has everything that you need. Not much parking space, as can be expected from a hotel in town area of Japan. If you are intending to rent a car, do note that their multi-storey car park has a height restriction, so larger cars like Voxy would not be able to park. In summary, loved the stay. It is good value.

Stayed in April 2024

The noise of the air conditioning

Very clean, big rooms (for japanese standards)

Stayed in April 2024

Nothing

It is close enough to the main shopping street and the rooms are spacious and clean. Feels new.

Stayed in April 2024

It would be nice to make more choices for breakfast,

Stayed in April 2024

The breakfast is very limited compared to other hotels of the same price point. The breakfast item signs were also only in Japanese which seems strange for a hotel that obviously will have international guests.

The family room with conjoined rooms was comfortable and clean for four adults. The rooms were a bit small, but expected for Japan. Bathroom was big and clean. Staff was friendly, helpful, and several spoke good English. Location is good, near the Prefectural Office rail station and Kokusai-dori.

Stayed in March 2024

Nothing. The entire stay was wonderful. The staff was extremely attentive & helpful. Location was perfect. Beds were very comfortable & the room was very clean & enjoyable. We would absolutely visit again!

Breakfast was wonderful. We enjoyed each morning of our stay. Cocktail hour was also very nice. We wish that we had taken advantage of this amenity each day, but regrettably only made it on one day of our stay.

Stayed in March 2024

staff is friendly and helpful. connecting rooms are clean and perfect for family of 4.

Stayed in March 2024

N/A

The location is perfect, very near the monorail from the airport and very close to the main street. Comfortable, very clean rooms. If you need space, book a twin room as the double room is tight for westerners. Choice of both western and Japanese breakfasts.. Self serve laundry facilities available.

Stayed in March 2024

None

Great location. Clean and spacious room. Friendly staff. Basically perfect place to stay in Naha

Stayed in March 2024

Room is very tidily made. But could do with some vacuuming. There were much dust on all surfaces.

The connecting rooms are a rare find in Naha. Good room size for a short stay. Bathroom is surprisingly spacious and had good shower and bath amenities. Location is very good; near the shopping belt but yet away from the bustle.

Stayed in March 2024

Very clean, kind service and paid attention to our needs. The set up was perfect for my baby and I according to my request for the bed (bed guard and pillows)

Stayed in March 2024

Staff not too conversant in English.

Great location. Clean and comfortable.

Stayed in March 2024

I love the breakfast, tho the place is bit tiny but there are many options and you can have Japnaese style as well as western breakkie.

Stayed in February 2024

I am a very light sleeper. I don't think that this would apply to most people (in fact, my colleagues said these issues did not bother them at all). The curtains are not blackout curtains. The light from room control console was bright blue (it would be nice to have something to turn it off). If you are a super light sleeper who is easily bothered by ambient light, it would be good to bring a comfy eye mask.

Wonderful location and well-connected for conference stays. The staff was quick to identify and help guests that are in a hurry. Very comfortable bed as well. Overall, a great place to stay.

Stayed in January 2024

a staff has no simple english

Stayed in January 2024

The hotel ia very well located, 5 minutes walking to the monorail, a lot of bus stations nearby, Kokusai street at 3 minutes walking, the staff is amazing, everything so clena and the tea time is a great plus. I would come back to this hotel anytime.

Stayed in February 2024

none.

clean, calm, good location for bus uour and for airport.

Stayed in January 2024

The double room is a bit small for American standards, but I think it is probably average for a Japanese hotel.

Great stay! Nice and clean. Service was also great! Bath tub separate from shower was awsome.

Stayed in January 2024