Nil

Staff are friendly and great location

Stayed in April 2024

Nothing

Location and efficient and clean

Stayed in February 2024

Staff were friendly and helpful, location was excellent and the room was as shown and described. Would absolutely stay again!

Stayed in March 2024

Some previous guests’ children stuff is left inside the drawer. Not a bad incident. The other thing is there were noise of humming sound coming from the outside. It was quite annoying when sleeping. Didn’t investigate what’s the cause. Generally the room was comfortable

Very close to train station and amenities

Stayed in April 2024

n/a

The staff was amazing, very nice and helpful..The location was very convenient and easy to find from the train station...

Stayed in March 2024

We could not book any taxi from the hotel

Very good hotel location as it was very close to the station. Rooms were very clean and comfy. Breakfast was really good.

Stayed in February 2024

location was fantastic, very near the station. easy to get around there.

Stayed in February 2024

bed not on wall

no breakfast location was great

Stayed in January 2024

Nothing we didn’t like.

Great location near Sapporo Station. Convenient to sightseeing with many options for dining and shopping. Staff were very welcoming and helpful. Lobby area was very inviting with lovely modern decor. Breakfast was good quality selection.

Stayed in February 2024

One small thing to improve. There were many people waiting to be checked in at the "opening" of the checkin time. Everyone was sitting at the lobby and nobody was queueing. It seemed like the receptionists gave out number card to the people some 15 minutes before the checkin time, but not according to the arrival time (which i understand is difficult for the receptionist to trace).

Really like the coffee served from the coffee machine! There is one complimentary wine per person (was it per night?) too. The staff was helpful. We found out that our scheduled bus to another city was cancelled due to snow, and the receptionist helped us to call the bus company to find out whether all buses would be cancelled that day. We eventually took the alternative option which is the train. The receptionist did not speak good English, but tried her best to help us through Google translate.

Stayed in January 2024

Everything was comfortable except for the pillows. Very hard and high, which suit a lot of people but for us stomach sleepers, we need a softer flat pillow.

The hotel is excellently located, easy walking distance to Sapporo Station and a short walk to down town.

Stayed in February 2024

Nothing of concern.

Location, Location, Location. The place is modern and felt like it has been recently refurbished. The separated toilet room is a nice feature. We also like separate shower and bath. The tub was clean and made for a great and relaxing soak. The room easily accommodated our family of 4 with 2 children.

Stayed in February 2024

Nothing

Great location. Just a short walk for the train station

Stayed in February 2024

None.

Great location - right next to Sapporo Station with direct train connection to the airport. There are subway lines as well to roam around the city. There’s free coffee station at the reception and wine per guest per stay. Staff are all helpful. Highly recommended.

Stayed in January 2024

-

Good Location

Stayed in January 2024

Nice clean up to date property. The bathroom/shower was fantastic. A couple blocks from Sapporo Station which was awesome for us.

Stayed in January 2024

Room cleaning is a hit or miss, hotel have a policy of eco cleaning means if you don’t put the card to clean your room, the bedroll will not be serviced. But even when card is put up, towel for bathing room is sometime missed and no clean towel provided daily, need to ask front desk again for this basic.

Staffs are helpful, twin room is small but enough room for 2 luggage to be opened, 2 bed do not have enough space in between to separate. Location is good as close to both JR and metro, good for day trip travel between otaru and still be close with susukino.

Stayed in January 2024

When it was snowing it was impossible to access the underground withoug getting covered in snow. Other hotels had better access. The room was smallish but just big enough.

This hotel had a lot of good little things such as having universal phone chargers, clothes hanger, space above the bed, and good quality slippers and robes. The TV was modern and it had good internet.

Stayed in January 2024

Didnt like having to self check in and that our twin beds were stuck together.

Complimentary wine/sake on arrival and breakfast was great. Youtube on TV was fantastic!

Stayed in October 2023

space for the 3 persons room was still limited, especially after luggages were all open but it was understandable.

Location, and Coffee in the lobby was really good!! They had their own blend which was probably the best coffee we had from a instant machine.

Stayed in December 2023

No view from room but ok with price

Location and very clean

Stayed in January 2024

Elevator wait always more than 8 mins

Excellent location.

Stayed in January 2024

I would suggest to provide more pillows or bigger pillows. Also, there is no hanging rack for coats and jackets.

Hotel Forza’s location is superb. Lobby, reception area, breakfast buffet, coin laundry are all perfect. We would like to commend Ms. Watanabe’s assistance in helping us get a reservation in Sapporo Beer Garden, her commitment and dedication is highly evident.

Stayed in January 2024

The rooms were small so beware about your big luggage. The rooms were clean enough however when we were looking for things on the floor and looked under the bed, lo and behold! It was totally not cleaned in prob ages so would recommend you to keep your stuff off the floor ;)

Location is exceptional. You can find it right next to Kani Honke and it links to the subway, JR Sapporo via an underground exit opp kani honke so you can avoid the snow and freezing weather. I liked the auto check in check out via machine, very effective and also the free flow flow coffee machine on level 2. We paid for breakfast for one of the days and it was really yummy, they even had soup curry and ramen! Hotel facilities were new, beds were comfy and they gave two puffy pillows per bed!

Stayed in December 2023