600-8215 Kyoto, Kyoto, Shimogyo-ku Higashishiokoji Kamadonocho 1-9, Japan
#377 of 635 hotels in Kyoto
Guests' ChoiceBased on 555 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 1 June 2024
Tasneem
IndiaGiving only one mineral water bottle per person per day
Location and cleanliness Size of bathroom
Stayed in May 2024
Reviewed: 31 May 2024
Jay
United StatesThe only English speaking tv channel, CNN was over voiced in Japanese so badly couldn't understanf the English speaking personnel. Probably not controiled by the hotel. After a 9 day stay a bit disappointed the hotel would not give me a free extended check out time on my final day.
Location within the rail stattion was excellent. Good breakfast House cleaning very good
Stayed in May 2024
Reviewed: 31 May 2024
Yee
SingaporeMight not be easy to find if there is any language barrier.
Centrally located in Kyoto Station but on the quieter end. Even though it’s situated between JR and Shinkansen tracks. There was no noise or movement from the stations at all. Amazing. Generous in providing the teas and coffee refreshments. Breakfast was good but missing fruits.
Stayed in May 2024
Reviewed: 29 May 2024
Maria
AustraliaThe front desk staff were not very accommodating/hospitable; room was nice but not 100% clean. We arrived 2:40pm, but they insisted for us to come back at 3pm for check in and to just store our luggages at the hotel. We came back at 3pm to a long line of people wanting to check in, and they've already misplaced my luggage in the storage area...in a matter of minutes!! Our rooms was also charged additional daily tax, even though it indicated on my booking that this was already included.(?)
It was right inside Kyoto station, easy to find from Shinkansen train. However, hard to find if coming from Kyoto Tower side of station.
Stayed in May 2024
Reviewed: 29 May 2024
Maria
CanadaNons
Service is good. Breakfast selection is great. Can’t beat location as it’s right next to Kyoto Station
Stayed in April 2024
Reviewed: 29 May 2024
Wendy
AustraliaLoved all the restaurants and the supermarket just outside the door. Very convenient. Also, being so close to the station / buses was great .
Stayed in May 2024
Reviewed: 29 May 2024
Cindy
SingaporeEverything is great
Location, cleanliness, good bathroom facilities.
Stayed in May 2024
Reviewed: 28 May 2024
Tatiana
BrazilHotel seemed kind of old, also was charged an “accommodation fee” of 1200 yen
Great location - all buses in Kyoto stop there. Decent size room, good shower and helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Ghassan
United KingdomBreakfast
Everything was very good, but no real fresh fruit for breakfast. Also bread was not great.
Stayed in May 2024
Reviewed: 28 May 2024
Ross
AustraliaIf anything the breakfast was lacking with Western Style foods.
Great location as it is right in the train station and very close to shopping centre's across the road. Staff were great. We lost a phone in another prefecture and it was found by the police. The staff helped us liaise with the police to get the phone returned back to the hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Pamela
IrelandThe room is too small and far from the lift
Clean and the bed is very comfortable
Stayed in May 2024
Reviewed: 27 May 2024
Krishnamoorthy
IndiaTrains moving and occasionally sound of trains
Central point to eat , travel and shopping
Stayed in May 2024
Reviewed: 27 May 2024
Sergio
BrazilCheck-in took a long time. The refreshments they offer "free" as soon as you arrive don't have anything else than coffee or soda, its kinda sad. Room were the smallest one we stayed in Japan.
The location is great, inside the station so moving around by train is very quick and easy.
Stayed in May 2024
Reviewed: 26 May 2024
Patricia
AustraliaThe location at Kyoto railway station was ideal for commuting . The station also had lots of dinner and sweet treats on sale. Lots of choice. The hop on hop off bus was also near by.
Stayed in May 2024
Reviewed: 25 May 2024
Yan
SingaporeShould allow guests to use the lounge every day of their stay to rest their feet and chit-chat.
The location of hotel is at Kyoto Station itself. Very convenient, especially need to take early train. Allowing guests to use the dining lounge is v thoughtful.
Stayed in May 2024
Reviewed: 24 May 2024
Ikumi
United StatesNot many selections of breakfast for Westerners but rather for Japanese. My daughter had a hard time to find something to eat since she does not eat any sea food.
Location was great at the Kyoto Station; it was easy to find and use the transportation. Enough stores and restaurant around. Stuff members were very helpful and friendly. They let us use the lockers until check in time.
Stayed in April 2024
Reviewed: 21 May 2024
Salgarkars
IndiaThey do provide a hot water kettle in the room but only Matcha tea sachets. No coffee!!
Very conveniently located inside Kyoto station. Easy access to all railway lines and bus services. Tour pickups are also closeby. Plenty of shopping and dining options within the station and malls nearby. Rooms are comfortable. Breakfast buffet ( included in the room rate ) is quite good with Japanese and Continental options.
Stayed in April 2024
Reviewed: 20 May 2024
Philip
AustraliaBit far from dontenburi
Clean Room, good water pressure, nice bed
Stayed in May 2024
Reviewed: 20 May 2024
Steven
AustraliaIf you are after a convenient location, then it's hard to beat having direct access to Kyoto Station. Despite being next to the train tracks, the rooms are very quiet, spacious and comfortable. Highly recommended.
Stayed in May 2024
Reviewed: 20 May 2024
Jukka
FinlandLounge available only once per stay and quite limited times is a bit disappointing.
Station location is extremely convenient. Room was big and clean. Sleek new facilities. Excellent value.
Stayed in May 2024
Reviewed: 19 May 2024
Beth
United StatesLocation
Stayed in May 2024
Reviewed: 19 May 2024
John
United Kingdomthe rooms need usb charging sockets - everyone now has phones nad computers etc.
Excellent staff, clean reasonably sized room and good location for rail travel, both long distance and locally.
Stayed in May 2024
Reviewed: 18 May 2024
James
United KingdomNo safe in room
Good quality all round - extremely convenient for rail (obviously), subway, restaurants convenience stores and shopping - recommended
Stayed in May 2024
Reviewed: 18 May 2024
Bruna
CanadaThere was no coffee in the room.
Location is perfectly very convenient to get around Kyoto. The staff was very nice all the time, room was clean and comfy the size was also ok for Jain standard. I would recommend and stay again.
Stayed in May 2024
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