Unable to checkin any earlier before 3pm

Best possible location Extremely new and modern Very through cleaning by staff of room Provided tape for packing

Stayed in April 2024

lack of public bath breakfast - interesting local foods but lack of labels in English

Location: a bus stop right in front of the hotel; walking distance to Makishi Market Spacious Room and bathroom

Stayed in April 2024

Nothing really. The northern part of the island is about 1-2 hours away depending on toll and not stopping.

The staff was very friendly. Convenient location in the middle of Naha with a bus stop right in front of the hotel and a 10 minute walk to the Yui Rail. The room was a nice size with a rain shower.

Stayed in March 2024

The lifts were a little chaotic. There were a lot of large bus groups coming and going and the staff seem to prioritise these. Sometimes we would call the lift but the staff would arrive with a large group and let them take 2-3 full lifts before we could get in one. No laundry facilities (there is a laundry service but it’s very expensive). I personally didn’t like being on the Main Street but for others that could be a plus. Pool hours very short so didn’t get to use.

Large room with lots of wardrobe space. Comfortable beds. Nice bathroom with small bath and wet room style shower. Lovely bathroom products. Good air conditioning which can be turned off and self-adjusted. About 10mins walk from monorail and bus stop really close. Lots of restaurants and convenience stores nearby.

Stayed in April 2024

Didn’t like the bar area, not to good for relaxing. Restaurants had no vegetarian options and considering the cost of the hotel, is a bit disappointing. Hotel is overpriced.

Hotel is very nice and smart. The location and room size is what makes this property good.

Stayed in March 2024

If you arrive late and hungry even if you are 70 and you have children, you will sleep hungry because their only restaurant might be fully booked and they are rigid plus there is no room service. We could’t even get a fruit and/ or some bread although they certainly had that for breakfast . Very awful wellcome for very tired guests.

Breakfast was fine. The hotel was comfortable. If you arrive late and hungry even if you are 70 and you have children, you will sleep hungry because their only restaurant might be fully booked and they are rigid plus there is no room service. We could’t even get a fruit and/ or some bread although they certainly had that for breakfast . Very awful wellcome for very tired guests.

Stayed in March 2024

The staff shud be flexible to cater to specific veg food requirements. there were not many options available.

location was excellent. Well connected with transport. Need more veg options in breakfast.

Stayed in March 2024

Overall, everything is very convenient, but the parking situation leaves something to be desired. There is an additional charge of 1500 Japanese yen per day for parking, which isn't an unreasonable price, but it's surprising since I've never stayed at a hotel before where parking incurred an extra fee. Additionally, the surface parking spaces are insufficient, so there's a need for mechanical parking. However, using the mechanical parking takes a considerable amount of time, which is quite inconvenient for business travelers with tight schedules.

Due to a business trip, our client recommended Hotel Collective for our accommodation. The location is indeed very convenient, right on International Street, one of the tourist attractions. Additionally, there is a supermarket within a 15-minute walking distance, which adds to the convenience.Since we didn't utilize breakfast, we can't provide a review on that aspect. However, the rooms were very clean and well-equipped. What I particularly liked was that the gym and sauna facilities were available until 12:00, which is very convenient for business travelers who might not have the time earlier in the day.

Stayed in March 2024

Parking seems to be too expensive. Not much indoor activities/events for evening.

Super excellent breakfast and very comfortable and spacious room making all of us so happy and relaxed.

Stayed in February 2024

oiishi food ..... near rooms

Stayed in January 2024

wish there was a public fury

Wonderful breakfast and night soba

Stayed in December 2023

Nothing

Location, facilities, excellent service.

Stayed in January 2024

Check in staff's English skills could definitely be improved, but I get that most guests are probably from Japan or other Asian countries. Breakfast could have a few more western choices, all of the choices leaned a bit heavily on the Japanese side for my taste. High chairs - this seems to be a thing in Japan in general, but the high chairs in the restaurant don't have straps, so for feisty toddlers, it can be a nightmare trying to enjoy breakfast.

There is a lot to love about this hotel. First off, the location. For Naha, you can't get much better than this, right in the heart of downtown, easy to walk to everywhere, with all the restaurants and shops literally outside the hotel. The hotel is modern and the rooms are decently sized for Japan. Lots of modern touches and the rooms are very comfortable. Shower had great pressure, and they also had a separate bath tub available.

Stayed in December 2023

We had to send our luggage to Nago and the front-desk staff very kindly helped us. We really appreciated it, since it allowed us to enjoy more our day while travelling the island.

Stayed in January 2024

no

wonderful

Stayed in January 2024

No laundry room

Size of room was spacious Decor was modern and stylish Bathroom was lovely Staff were super customer service oriented Sauna and bath was really nice Gym was great and very clean

Stayed in January 2024

The location was excellent and the rooms were adequately sized.

Stayed in December 2023

Fantastic central location on Kokusai Dori, but still quiet and extremely comfortable.

Stayed in January 2024

No smart TV Having YouTube on room TV is a basic for 5 star hotel

Location

Stayed in December 2023

Nothing to dislike

The interior, the convenience

Stayed in January 2024

The shower blind was outside the toilet which feels abit weird esp if you are traveling with a friend. Also the switches for the lights was abit confusing. Other than that, the hotel is nearly perfect!

Stayed in December 2023

The size of the room, the amenities, and location

Stayed in December 2023

Spacious bedroom and bathroom, EXCELLENT breakfast buffet and great service. The location is also great because it’s along Kokusai-dori and there are convenience stores nearby.

Stayed in October 2023

The fact that I had to leave!

Excellent hotel. It exceeded my expectations and especially the sauna and the lounge.

Stayed in October 2023