286-0131 Chiba, Narita, Oyama 31, Japan
#11 of 41 hotels in Narita
Guests' ChoiceBased on 1708 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 7 June 2024
Lupercio-diaz
United StatesEverything was great
The airport shuttle made all the difference. Excellent. I also appreciated the store being open 24/7.
Stayed in May 2024
Reviewed: 7 June 2024
Phuong
NetherlandsThe room is relatively small compared to other 4 star hotels in Narita region. It is not really clean. The room is little bit smelly. The facility is relatively old. The elevator is dark. You can barely see things in the elevator. The breakfast buffet is disappointing compared to other similar hotels in Narita region.
The hotel offers free shuttle bus and the price is reasonable
Stayed in June 2024
Reviewed: 6 June 2024
Stephen
AustraliaIt was a little way out from the airport but all good.
Value for money
Stayed in June 2024
Reviewed: 6 June 2024
Elizabeth
AustraliaExpensive buffet.
Lovely hotel. Comfy rooms, lots of space.
Stayed in June 2024
Reviewed: 5 June 2024
Esther
NetherlandsTattoos not allowed, long wait for a dinner table
Great breakfast
Stayed in May 2024
Reviewed: 5 June 2024
Kong
MalaysiaThe pillows.
Airport is just approx. 10 minutes away from the hotel. The best part is there is a shuttle bus to airport and also to Narita Train station and also Aeon Mall. Room was nice BUT the pillows were not so comfortable
Stayed in June 2024
Reviewed: 4 June 2024
Yolanda
United StatesIt is too far from Tokyo proper.
Very clean and everything you need for personal care is provided.
Stayed in June 2024
Reviewed: 4 June 2024
Aiga
IcelandSwimming pool not included
Free shuttle bus from and to airport
Stayed in June 2024
Reviewed: 3 June 2024
Maryann
AustraliaEven though we were in a non smoking room, the room and whole floor smelled of cigarette smoke. I was willing to put up with it for one night but I wouldn’t stay there any longer as it is foul.
Room was great for our overnight stay from the airport. The shuttle was convenient and Room was clean and beds were comfortable. The combini in the hotel was great for our late check in and the buffet breakfast was a big hit with the whole family.
Stayed in May 2024
Reviewed: 2 June 2024
Mark
AustraliaNothing
Great Hotel, My go to Hotel whenever I am in Narita, Very Happy repeat customer. Excellent Family Mart within the Hotel always open if you arrive on late flight.
Stayed in March 2024
Reviewed: 2 June 2024
Leah
AustraliaGreat value, lots of facilities and the shuttle, fantastic.
Stayed in June 2024
Reviewed: 31 May 2024
Marianna
United StatesNone
Comfortable, convenience (close to Narita Airport with shuttle service to/from). Lobe the pj’s. Relaxing. Will stay here again!
Stayed in May 2024
Reviewed: 29 May 2024
Nancy
CanadaThe quality of the coffee. Smell of old smoke in the room, which was supposed to be non-smoking.
Free shuttle to & from the airport was great. Loved the beds. Wanted to go swimming, but didn’t have time.
Stayed in May 2024
Reviewed: 29 May 2024
Katarina
SwitzerlandThe room was quite dirty
It‘s really near the airport.
Stayed in May 2024
Reviewed: 29 May 2024
Maria
United Arab EmiratesWas assigned t9 smoking room which I wasn’t informed.
It’s near narita airport and easy check in and check out.
Stayed in May 2024
Reviewed: 24 May 2024
Simone
AustraliaA bit dated but served the purpose of a convenient airport hotel
Stayed in April 2024
Reviewed: 23 May 2024
Salim
United StatesRooms are too small !!!!...no room to mover around if there are 2 persons in the room
The proximity to tokyo central station Happy hour between 5 pm to 9 pm
Stayed in April 2024
Reviewed: 22 May 2024
Kathleen
CanadaFound the restaurant to be expensive.
Loved the garden, and location close to the airport and yet very quiet.
Stayed in May 2024
Reviewed: 21 May 2024
Jian
CanadaRoom is a little bit small but for one person is ok.
This hotel provides free shuttle bus for airport, railway station and shopping mall, which is very convenient for visitor stay in short term such as one night for flight connection. The Japanese restaurant in this hotel is pretty good. The room I had also has good view.
Stayed in May 2024
Reviewed: 21 May 2024
Herry
Indonesiathe room feels old, and lobby little bit dark
free shuttle bus to airport nearest city, lots variation of bfast.
Stayed in April 2024
Reviewed: 21 May 2024
Ikinuki
Japanthe buffet was very bad
the room was clean
Stayed in May 2024
Reviewed: 21 May 2024
Yin
SingaporeThe 'closet' consisted of bars for hanging clothes above luggage storage bench. Wish there was a proper storage area but this is totally workable too, just not preferred.
This is my fav hotel in Narita. Shuttle buses, convenience store, friendly & helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Yin
SingaporeSuggestion - for some reason, there is no shuttle bus service to/from Hotel - Aeon Mall at 12pm and 7pm, which are popular timing, resulting in the service before / after being overcrowded. Would be great if these gaps can be filled.
Love the shuttle bus service to/ from airport/JR Station/Aeon Mall-Hotel. Having 24/7 Family Mart is wonderful. Staff are courteous & helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Gaetano
GermanyI was there too short, to leave an appropriate judgement on this.
Close to the airport, good shuttle bus support. The room has basically everything you need, even more if you’re only staying one night before going back to the airport.
Stayed in May 2024
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