Cigarette smell inside - probably someone was smoking in the room while residing

Very nice location, value of money

Stayed in November 2023

Needs updating Corridors and lighting gloomy and need modernisation Staff have no English and not very welcoming or friendly

Nothing

Stayed in November 2023

Not friendly staff, didn't take responsibility for luggage storage

Clean

Stayed in October 2023

Nothing

Clean room, the location is very convenient at all.

Stayed in August 2023

The rugs at the entrance of the hotel were dirty. When you entered the hotel, you might think a dirty environment is waiting for you, but that's not the case. The hotel should consider changing them.

The room was very comfortable. I enjoyed it during my stay.

Stayed in August 2023

No parking .

Clean hotel.

Stayed in August 2023

Smell of smoke throughout. Dirty pavements.

Location was ok.

Stayed in July 2023

The room was kinda dirty and smelled really bad. I did book a smoking room (although I don’t smoke myself, but it’s cheaper) so that might explain the smell, but it doesn’t explain the stains on the bed linen. They did provide a bottle of air refresher wish I emptied completely almost immediately upon my arrival to combat the ratchet smell of smoke. The airconditioning unit was also leaking water onto the desk, and this isn’t really a problem until you realise that there are numerous 110V outlets located on the desk, facing upwards! I moved the desk to avoid being electrocuted to death XD. So the room definitely had some flaws. They also didn’t tidy up my room or change out my towels during my 5 night stay, so I had to use one set of towels/bed linen during my entire stay. (If I could show pictures of the stains and leaking I’d definitely show them, but booking.com only allows me to upload a single picture of the room)

The location is great, it’s about a 15 minute walk to Nijō Castle, and a 25 minute walk to the Imperial Palace. However, it’s about 45/60 minutes to the temples and shrines in the old part of Kyoto. You can take the bus or metro though.

Stayed in July 2023

Location

Stayed in June 2023

Hotel does not allow to leave the luggage before check in or after check out. Not traveller friendly.

The overall of this hotel is good. There is several city bus stop nearby the hotel.

Stayed in May 2023

The hotel will not keep your luggage after checking out. A solution for that problem is to keep the luggage at coin-lockers at the subway station (Nijo station nearby)

Stayed in May 2023

No washing machines available. You need to walk for a long distance to reach the hotel. Not all the staff can speak English well.

The twin room is very big. You can open two large size luggage and walk around the room freely. There are many vending machines (for drinks) at the reception area, which is marvellous. There is independent air conditioner for you to control the room temperature.

Stayed in April 2023

The room cleaning policy. Maybe by the government's COVID strategy, the hotel would not provide room cleaning service regularly or you have to pay extra room cleaning service fee. So, it is not good for staying over 2 or more nights.

It is located near Nijo castle and JR station. And you can easily go to everywhere in Kyoto by bus or metro.

Stayed in March 2023

The kitchen had no plates/spoons/knives/etc. and the staff couldn't provide them, making the kitchen area pointless. The receptionist showed me the wrong elevator to my room making me walk in circles. The room including the air conditioner was dusty. The bed had a stain on it and someone put the bathrobe on top of it to hide it. I found a pair of used shoes under the bed.

The location was ok, close to a bus stop. The room was spacious and included a kitchen area with a stove, a microwave and a fridge. There was a washing machine in the room.

Stayed in December 2022

Staff didn’t helpful much

Comfortable

Stayed in August 2022

Place is very close to reach the travel destinations.

Stayed in January 2022

No room service .

Clean and neat approach..And very comfortable room

Stayed in April 2024

Comfortable beds, cool compact rest-/bath-room, practical appliances,...

Stayed in April 2024

Room smelled like cigarettes. Reception did not speak English and barely bothered to try to communicate.

Stayed in April 2024

First of all the attitude and lack of service from staff. The reception staff was not much helpful, some of them didn´t understand any word in English, and the general attitude to help was not there. That was surprising since I in general experience the Japanese people as friendly and helpful towards tourists, even when they don´t speak English. The bathroom was very small, but acceptable. It is also quite pricey compare to what we got, no breakfast and low service.

The location is ok, even though it could have been more central. The room was small, but I didn´t need a bigger room. The hotel is quite new, so it looks nice.

Stayed in March 2024

Couldn't leave the luggage before check in and after check out, so it is very difficult to go and travel in the meantime. The room has okay, maybe a little overpriced for what it was

Good connectivity!

Stayed in April 2024

Accommodation in a good location, clean, friendly staff and reasonable price. I recommend it!

Stayed in October 2023

Slightly away from the center and different prices on different dates

Convenient, friendly staff, laundry machines, near the convenience store and transportation

Stayed in July 2023

none

location

Stayed in July 2023