Nothing. We are happy with our stay.

The location was very near Kyoto station. Save us from lugging the luggages for long. Room was clean, and we love the lounge which caters free coffee/tea daily.

Stayed in May 2024

Not applicable

Not applicable

Stayed in May 2024

Even though we had partial views, this hotel is surrounded by buildings, we would have liked better views.

Very nice hotel near the train station. Very good value.

Stayed in May 2024

The downsides we had were with the storage space in the room. There just was not enough space to store either our clothes or luggage as there is no wardrobe or drawers to store items. It ended up that our personal items would pile up making the room seek smaller than it actually was. Apart from this we really enjoyed our stay and would recommend it for short stays in kyotom

Very well located hotel close to Kyoto station, it was a 2 minute walk from the station which is appreciated when you have a large luggage. Also very close to a large shopping centre and several convenience stores. The hotel itself is very modern, having opened only a few years ago and you can tell based on how new and modern the rooms and features are. The amenities are some of the best I have seen in a hotel, it has a laundry room with 5 machines to wash and dry clothes (although they are very popular and can get fully booked during peak time). There is also a gym, and indoor pool / onsen along with two large massage chairs which are charged at ¥300 for a 15 minute massage which is very reasonable.

Stayed in May 2024

Staff are great, very helpful. The amenities were perfect as we forgot to pack our toothbrushes into our carry on between cities and had to wait a day before our large laggage bags arrived via yamato transport. Its right across the road from Kyoto Station and there's a mall/plaza opposite which had Don Quiyote so me and my girls spent lots of time there.

Stayed in May 2024

Everything was good. No complaints

Excellent location, very friendly hotel. Close to Kyoto station and bus services. Comfortable room and an excellent bathroom with all amenities

Stayed in May 2024

Close to Kyoto Station. The hotel is so new and offer free coffee/drinks in their lounge. Clean, spacious and comfy room & bed which I can get a good night rest. Environmental friendly - it allows guest to choose the hotel/room amenities that they need at the reception.Not wasteful.

Stayed in April 2024

Really close to the Kyoto station. Nice environment and friendly staffs.

Stayed in May 2024

Great breakfast

Stayed in May 2024

All was good

Conveniently located just outside Kyoto station with lots of malls and transportation nearby. It has a lounge with free flow drinks which is good.

Stayed in May 2024

Good location and great breakfast.

Stayed in May 2024

If you get dropped off by bus on the wrong side of the train station it is a nightmare to get back across, or maybe I just got lost lol. Good spot

Close to the train station

Stayed in April 2024

No restaurant

Great location, if your travelling by train

Stayed in May 2024

The Onsen is really nice and rooms are spacious. Everything is super clean and you can get free coffee in the lobby at any time.

Stayed in May 2024

The only real downfall for us was the beds. The mattresses were very hard, which we are not used to, but that's a personal opinion and may not be an issue for others.

Staff were very friendly and helpful. Room was spacious and I loved the deep bath tub (great to relax in after a day of exploring). Very close to the station, which was great for getting about. Check in was at 3pm but we were able to drop our bags off earlier, allowing us to spend the day bag free.

Stayed in May 2024

Bed abit hard and uncomfortable

Room is spacious and toilet is good

Stayed in May 2024

Washing facilities only have washer/dryer. It is difficult to get clothes dry.

Close to Kyoto station, easy to find. Comfortable room. Liked the additional bonus of free coffee machine in the lounge.

Stayed in May 2024

Nothing!

Great Location, Close to Kyoto Station. Extraordinairy breakfast. Gym and Onsen very nice and without additional cost. Comfortable room and bathroom.

Stayed in May 2024

There are only 5 washing machines in the entire hotel. Usually they are all occupied and people are waiting in line. It is advisable to add more washing machines in such a large hotel.

The room is very clean, and has both a shower and a bathtub. The hotel is centrally located, very close to Kyoto station. There is a large gym, spacious public hot tub and sauna.  Excellent breakfast, but relatively expensive compared to similar hotels (3,500 yen per person).

Stayed in May 2024

Triple room is small, which is expected in Japan, but it really need a bit more space for opening luggage. Also lack of desk space. The side table and bedside table are very small. Close to the JR station but a bit of walk to get to the other side of the station for bus stops, Kyoto station could be a maze for people new to the city.

Breakfast is very good

Stayed in May 2024

The laundry room was always very busy and some of the guests were rude.

Stayed in May 2024

The price is a little expensive.

It’s spacious, and near the Kyoto station.

Stayed in May 2024

The location was excellent.

Stayed in May 2024

Nothing negative to report

Excellent location near to the train station. The onsen was lovely, staff very helpful and friendly. Lots of nice and useful amenity items could be collected close to the check in desks. We would definitely stay here again.

Stayed in May 2024