Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa B&B and inn reviews
  4. Hakone B&B and inn reviews
  5. Reviews of Field Hakone Resort

Reviews of Field Hakone Resort

250-0631 Kanagawa, Hakone, Sengokuhara 442‐12, Japan

#1 of 15 B&Bs and Inns in Hakone

Guests' Choice

Review score

Based on 199 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.7

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We had wonderful hosts at this accommodation! They were extremely helpful, friendly and took great care of us. The room was very clean, beautiful and the location was perfect for getting to the various sights by bus. If I travel to Hakone again, I will stay in this accommodation again. Thank you for having us!

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    This is an amazing place in the beautiful Hakone mountains that we will for sure once visit again. There are restaurants and shops in a walking distance. We got a cosy, clean, comfortable and spacious room that we liked it very much! The owners are wonderful people that do everything to make your stay pleasant. They are super helpful in anything you might need or ask. Navigating their guests in the Hakone area is something they do with love and even we stayed only one night we could still manage to enjoy the different sides of Hakone. Since it started raining when we were checking out, the owner offered us a ride to our next destination. This is one of the best accommodation experiences I have had and I recommend it to everyone who wants to visit Hakone.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Very good place to stay at Hakone
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Dont make up the room from one day to another

    Big room. Clean. Awesome staff, very helpfull to help enjoy hakone.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Restful stay at a local neighbourhood
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Spacious rooms, friendly staff & quiet neighbourhood. Walking distance to amenities such as supermarkets, restaurants and buses.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Owners were fabulous
    • Leisure trip
    • Family with young children
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The owners are fabulous! They have everything organized - they have maps, tell you which buses to take and how to get to the bus stops, have listings of local restaurants, and local sites. They even had a QR code available for the Hakone travel pass. The hotel was immaculate. The room had two beds, as requested, as well as a little seating area with tatami mats. Slippers were provided at the front door and each room had a place where you could put your shoes. It even had a lock if you were concerned about losing your shoes. We never locked it. They had umbrellas available, which we needed unfortunately. They also had a weather board which they updated, so you knew what to expect from the day. There was a convenience store near by as well. I would definitely stay here again.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights

    nothing to be honest

    Everything was perfect, clean and the host were so nice, explain a lot a things, what to do around

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    Great experience, highly recommend if you are not looking for fancy 5 stars hotel
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress was not the most comfortable one, but ok.

    The place was clean and welcoming. The owners are extremely nice and helpful. The area is quiet and serine.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Fantastic large rooms, a little remote
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location is a bit far away, but there is public transport every 15 min approx, highly advise getting the hakone free pass, you get your value out of it

    Staff were fantastic, gave great recommendations, even drove us to the bus stop because it was raining

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very lovely couple that run this resort. They are so nice and friendly, I loved every second I stayed there. Can totally recommend it. They even gave me a little gift when I departured 🥹

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Fantastic experience in Hakone
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 4 nights

    Owner: (1)The resort owner is a very nice Japanese gentleman. He welcomed us during the arrival and patiently introduced us about the locations he highly recommended to visit in Hakone. You can communicate with him in English. (2) We also asked the owner to help with few location restaurant bookings. He was very helpful and willing to offer the help! Room: (1) The hygiene quality within the facility is very high. One thing we remembered is that the owner will clean the luggage wheels with a towel to keep the carpet clean. (2) Room is spacious in my standard. Environment: (1) The parking is also arranged for us (you need to let the owner know in advance) which is outside the house, very easy to access. (2)The resort is based in a very quiet street. You will not be hearing any noises at night. So after a full day travel, you will for sure enjoy a quiet and nice sleep!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Quiet and cozy mountain hotel with awesome staff!
    • Leisure trip
    • Group
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 1 night

    Wonderful location, quiet and cozy. Rooms have a very generous amount of space. The staff is extremely helpful, speak English very well for folks traveling into Japan, and they very knowledgeable about the area for the attractions, restaurants, and other services.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Solo traveller
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The place is fantastic. Clean, quiet and with several restaurants quite close. The owner Nori is super helpful. Thanks you for the nice stay !

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, spacious room and very clean and tidy. The owner was very helpful and it was important for him that we make the best of our time there. He helped us build a schedule to see all of the main attractions as well as some off the beaten track recommendations to see other exceptional sightings. While we were staying there he checked with us a few times to make sure we're ok and don't need anything else. Overall a very pleasant man and a very pleasant experience

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. Hosts are very helpful and knowledgeable. Room spotlessly clean and beds very comfortable. Just what was needed after a day of travelling from Osaka.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff very friendly, close to the bus station, very nice and clean room.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Good service, clean, feel like home
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    None (might be inconvenient if you dont drive)

    Cleanliness and parking is available

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    The hotel staff were very helpful and hospitable.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit far walk to the bus stop.

    The location of the property is in a quaint and quiet neighboorhood.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The staff were very friendly, greeting us and taking our luggage upstairs & downstairs. Very clean, gave us helpful hints, what buses to get etc etc & suggested activities. Very please with everything. Can not fault it.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    A hidden gem!
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The owner is so friendly and helpful. He even let us check in a couple of hours early. His English is fluent, which made the communication easier. The room is spacious and so clean. Love our stay here!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Perfect place to stay in a quiet part of Hakone
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Location didn't have much atmosphere - away from main tourist area in Hakone. Car recommended to get around. Some very narrow streets in this area provide a challenge!

    The hosts were very friendly and helpful. The rooms were spacious and very clean. Parking on site. Decent location, delicious food and drink within walking distance. Museums nearby. Good base for making trips from!

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. We really enjoyed our stay.

    Very friendly and helpful owners. Lovely big rooms, compared to other Japanese hotels. Clean and comfortable. Complimentary coffee and has microwave and vending machine in the lobby, alongside lots of local tourist info. The owner kindly gave us a lift to a bus stop which had shelter as it was very rainy on our departure date. The rooms were functional but had some nice traditional touches. We felt it was a good location for exploring the area on the bus.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    wonderful Hakone vacation.
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect! We loved our stay.

    Spacious and clean room, extremely helpful and kind staff. Great location.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No negatives.

    The staff were very accommodating and helpful. It was heavily raining when we left the accommodation of the day of check out and the host graciously drove us to the bus station so we did not get drenched.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Recommended Stay
    • Leisure trip
    • Couple
    • Western-Style Japanese Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were too soft to my liking though my hubby found them alright

    The room is very spacious and clean. We like the fresh air here. We had booked a 3-night stay and visited Hakone and Kamakura areas on 2 separate days. Weather was not on our side and we were kind of disappointed not being able to see Mt.Fuji in the 2 days. To our great delight, the owner Nori-san offered to drive us to nearby spots to view Mt Fuji and the Mt Halone. We took pictures and videos of the majestic Mt. Fuji. That made our day and perfected our Hakone trip! Thank you Nori-san for the extra mile!

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!