250-0631 Kanagawa, Hakone, Sengokuhara 442‐12, Japan
#1 of 15 B&Bs and Inns in Hakone
Guests' ChoiceBased on 204 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
8.7
Facilities
9.5
Staff
9.8
Value for money
9.2
Free WiFi
9.1
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End of dialog contentReviewed: 31 May 2024
Marina
United KingdomNothing really, we had a great stay.
The owner was really communicative and we were greeted by him and his wife when we arrived. They cleaned our suitcase and gave us hotel information. Their English is excellent and they have good information about sights in the area and restaurants which they offered to make reservations for if we wished. Really helpful maps of the area in our room which was spacious and clean. There is a microwave and plates and cutlery for guest use. Although you can't see Mount Fuji from the hotel, it is visible once you cross the mountain and we spent a day with it in clear view all day which was wonderful. There is a great variety of things to see and do in and around Hakone and the wider area of the lakes. We had a great 3 night excursion from Tokyo. There are buses but we had a hire car which gave us more flexibility, I highly recommend this for the service from the owner and his wife.
Stayed in April 2024
Reviewed: 31 May 2024
Kui
SingaporeNothing really it was very cozy and comfortable
Everything from free appliances to comfortable seating area it’s perfect
Stayed in May 2024
Reviewed: 26 May 2024
Argi
AustraliaNothing.
The welcome and the kindness of the hosts were amazing. The accomodation was very thoughtfully provided for. Nori couldn’t have been more helpful with suggestions in planning our 3 fantastic days in Hakone. As we were farewelled, Nori gave us a crane made out of an Australian flag origami and a Japanese handkerchief.
Stayed in May 2024
Reviewed: 11 May 2024
Benjamin
GermanyWe had wonderful hosts at this accommodation! They were extremely helpful, friendly and took great care of us. The room was very clean, beautiful and the location was perfect for getting to the various sights by bus. If I travel to Hakone again, I will stay in this accommodation again. Thank you for having us!
Stayed in May 2024
Reviewed: 30 April 2024
Malar
Czech RepublicThis is an amazing place in the beautiful Hakone mountains that we will for sure once visit again. There are restaurants and shops in a walking distance. We got a cosy, clean, comfortable and spacious room that we liked it very much! The owners are wonderful people that do everything to make your stay pleasant. They are super helpful in anything you might need or ask. Navigating their guests in the Hakone area is something they do with love and even we stayed only one night we could still manage to enjoy the different sides of Hakone. Since it started raining when we were checking out, the owner offered us a ride to our next destination. This is one of the best accommodation experiences I have had and I recommend it to everyone who wants to visit Hakone.
Stayed in April 2024
Reviewed: 30 April 2024
Bruno
PortugalDont make up the room from one day to another
Big room. Clean. Awesome staff, very helpfull to help enjoy hakone.
Stayed in April 2024
Reviewed: 29 April 2024
Jeremykhong
SingaporeNothing
Spacious rooms, friendly staff & quiet neighbourhood. Walking distance to amenities such as supermarkets, restaurants and buses.
Stayed in April 2024
Reviewed: 27 April 2024
Christy
United StatesThe owners are fabulous! They have everything organized - they have maps, tell you which buses to take and how to get to the bus stops, have listings of local restaurants, and local sites. They even had a QR code available for the Hakone travel pass. The hotel was immaculate. The room had two beds, as requested, as well as a little seating area with tatami mats. Slippers were provided at the front door and each room had a place where you could put your shoes. It even had a lock if you were concerned about losing your shoes. We never locked it. They had umbrellas available, which we needed unfortunately. They also had a weather board which they updated, so you knew what to expect from the day. There was a convenience store near by as well. I would definitely stay here again.
Stayed in April 2024
Reviewed: 26 April 2024
Kala'i
French Polynesianothing to be honest
Everything was perfect, clean and the host were so nice, explain a lot a things, what to do around
Stayed in March 2024
Reviewed: 25 April 2024
Eidan
ThailandThe mattress was not the most comfortable one, but ok.
The place was clean and welcoming. The owners are extremely nice and helpful. The area is quiet and serine.
Stayed in April 2024
Reviewed: 24 April 2024
Vanessa
AustraliaThe location is a bit far away, but there is public transport every 15 min approx, highly advise getting the hakone free pass, you get your value out of it
Staff were fantastic, gave great recommendations, even drove us to the bus stop because it was raining
Stayed in April 2024
Reviewed: 23 April 2024
Denis
GermanyVery lovely couple that run this resort. They are so nice and friendly, I loved every second I stayed there. Can totally recommend it. They even gave me a little gift when I departured 🥹
Stayed in April 2024
Reviewed: 22 April 2024
Yadong
SingaporeOwner: (1)The resort owner is a very nice Japanese gentleman. He welcomed us during the arrival and patiently introduced us about the locations he highly recommended to visit in Hakone. You can communicate with him in English. (2) We also asked the owner to help with few location restaurant bookings. He was very helpful and willing to offer the help! Room: (1) The hygiene quality within the facility is very high. One thing we remembered is that the owner will clean the luggage wheels with a towel to keep the carpet clean. (2) Room is spacious in my standard. Environment: (1) The parking is also arranged for us (you need to let the owner know in advance) which is outside the house, very easy to access. (2)The resort is based in a very quiet street. You will not be hearing any noises at night. So after a full day travel, you will for sure enjoy a quiet and nice sleep!
Stayed in April 2024
Reviewed: 20 April 2024
Eric
United StatesWonderful location, quiet and cozy. Rooms have a very generous amount of space. The staff is extremely helpful, speak English very well for folks traveling into Japan, and they very knowledgeable about the area for the attractions, restaurants, and other services.
Stayed in April 2024
Reviewed: 18 April 2024
Laurent
BrazilThe place is fantastic. Clean, quiet and with several restaurants quite close. The owner Nori is super helpful. Thanks you for the nice stay !
Stayed in April 2024
Reviewed: 16 April 2024
Daniel
IsraelGreat location, spacious room and very clean and tidy. The owner was very helpful and it was important for him that we make the best of our time there. He helped us build a schedule to see all of the main attractions as well as some off the beaten track recommendations to see other exceptional sightings. While we were staying there he checked with us a few times to make sure we're ok and don't need anything else. Overall a very pleasant man and a very pleasant experience
Stayed in April 2024
Reviewed: 16 April 2024
Averley
IrelandNothing
Everything. Hosts are very helpful and knowledgeable. Room spotlessly clean and beds very comfortable. Just what was needed after a day of travelling from Osaka.
Stayed in April 2024
Reviewed: 15 April 2024
Bogdan
RomaniaThe staff very friendly, close to the bus station, very nice and clean room.
Stayed in March 2024
Reviewed: 13 April 2024
Chanida
ThailandNone (might be inconvenient if you dont drive)
Cleanliness and parking is available
Stayed in March 2024
Reviewed: 10 April 2024
Grace
United StatesIt’s a bit far walk to the bus stop.
The location of the property is in a quaint and quiet neighboorhood.
Stayed in April 2024
Reviewed: 8 April 2024
Brian
AustraliaNothing
The staff were very friendly, greeting us and taking our luggage upstairs & downstairs. Very clean, gave us helpful hints, what buses to get etc etc & suggested activities. Very please with everything. Can not fault it.
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
AustraliaNothing
The owner is so friendly and helpful. He even let us check in a couple of hours early. His English is fluent, which made the communication easier. The room is spacious and so clean. Love our stay here!
Stayed in April 2024
Reviewed: 2 April 2024
Jo
United KingdomNothing. We really enjoyed our stay.
Very friendly and helpful owners. Lovely big rooms, compared to other Japanese hotels. Clean and comfortable. Complimentary coffee and has microwave and vending machine in the lobby, alongside lots of local tourist info. The owner kindly gave us a lift to a bus stop which had shelter as it was very rainy on our departure date. The rooms were functional but had some nice traditional touches. We felt it was a good location for exploring the area on the bus.
Stayed in March 2024
Reviewed: 1 April 2024
James
AustraliaEverything was perfect! We loved our stay.
Spacious and clean room, extremely helpful and kind staff. Great location.
Stayed in April 2024
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