The room was not as spacious as expected, but not a big deal.

New, very clean and interesting concept. Really like how there is a DIY laundry room in the hotel. Great location just by Kanazawa station. Great value for money.

Stayed in April 2024

Nothing. all perfect.

Wow!! by far the best accommodation we have booked in Japan. Everything perfect. Staff - polite, helpful, friendly. We felt very welcome. Breakfast was offered but we did not take this option as we had a very early start every day. The room was perfect - spacious, lots of storage options, super clean, functional ... nothing to improve. Great bathroom, shower, the kitchenette was very useful. Comfortable big beds, enough pillows etc. All brand new, clean, wish we had stayed more than 3 nights. The 2 minute walk to the train station and central bus stop to Shirawaka-Go are just added bonus. highly recommended!

Stayed in April 2024

I can see there is an in-house carpark provided (1200 yen) per day from the website. This is the reason I chose this hotel. However, when I checked in the staff told me they didn't have carpark in their hotel, I had to park in the carpark nearby. There is one free breakfast for each room only. I think they can provide free breakfast for every guest as the other hotel in the same grade also provides free breakfast.

The room is big and spacious. The bed is big, soft and comfortable. The bath tub is deep enough. There are many kitchen utensils provided in the room like coffee maker (instead of Nespresso), iron & iron board, etc. The view is fair facing the Kanazawa station and carpark, but I like the huge floor-to-ceiling windows which makes the room bright. There are umbrella provided in the lobby for free to use. All areas are very tidy and clean.

Stayed in April 2024

Water pressure can be stronger; counter staff can be more smiley; buffet breakfast variety is not alot; about 10 -15 minutes walk to the attractions

There is a mall connected to the Kanazawa train station and Hyatt House is next to the mall, which is at the opposite end of the train station; location is excellent! hotel is very new and clean; very spacious; bed is comfortable; a/c is adjustable to comfortable temperature; was offered a free buffet for one pax

Stayed in April 2024

Very clean and modern, excellent location

Stayed in April 2024

No complaints

Design , location

Stayed in April 2024

Can’t think of anything negative to say.

More or less brand new. After being in the move with kids, the apartment style room was a boon. Washing machine, kitchenette etc. nice view. Cleverly laid out. So many ingenious touches.

Stayed in April 2024

Nothing

Very new, clean, modern. Rooms are huge. Has laundry room and gym. Very good breakfast. Location is next to the main train station.

Stayed in April 2024

Closing the bar in the hotel at 7pm seem like a very strange move. We usually enjoy staying at the hotel in the evening to wind down a bit and just have some refreshments. You can buy some in their small shop but would much rather prefer to have an open bar with some choosing of drinks. Should have been open to at least 10pm.

Breakfast was nice. The rooms were great and the location next to the train station was super. Everything was very clean and looked so nice.

Stayed in April 2024

Nothing to dislike.

This is the second time staying at this hotel. The location next to the station is ideal. The rooms are immaculate and the staff is friendly and efficient for an overall great experience.

Stayed in April 2024

Very close to Kanazawa station. Spacious and clean.

Stayed in April 2024

Nothing to dislike.

New,clean, spacious and comfortable. Excellent staff. Very good value in Japan. Very close to the main station and a large shopping area.

Stayed in April 2024

Breakfast was very limited.

Very central, clean and comfortable hotel. Room is in decent size and provide all necessary thing for a short stay. There is a small mall next to the hotel that has several restaurants option and a small grocery.

Stayed in March 2024

The "City view" was the view of the carpark which was a turn off.

Located near shopping malls and train station. Room was exceptionally big.

Stayed in March 2024

Breakfast a bit limited. We would have liked granola and soya milk The gym equipment could be better

Almost everything The room was great Staff where excellent

Stayed in March 2024

House keeping

Good location Free breakfast

Stayed in February 2024

The proximity to the station was amazing! Super convenient. There was also a 7-11 close by, and a lot of shopping malls. The staff were also very kind, and the rooms were nice and spacious. I especially liked that there was a microwave! The Japanese style bathroom was also great - I used the bathtub several times throughout my stay. We also received a coupon for some of the restaurants in the complex attached to the hotel, which was very convenient.

Stayed in February 2024

None

Love the convenience of the location, very close to the train station. The staff were all lovely and helpful and considerate. The room is very spacious and clean with comfy beds.

Stayed in January 2024

Breakfast selection is a bit disappointing.

Great location, 1 min from shopping and 2min from Kanazawa station, with cover. Spacious room even after adding an additional bed and pulling out the sofa bed to fit our family of 5 (2 adults and 3 kids). Facilities are very new.

Stayed in January 2024

Breakfast was for only one pax per room. A bit odd as the rooms are either twin sharing or double. Hence, they should reconsider the number of pax for breakfast.

Convenient and walkable to Kanazawa Station. Room is relatively bigger and they have a gym!

Stayed in January 2024

Room was a bit small for the 5 of us, but we were only there for a couple of nights.

Beautiful hotel in a great location, being right next to the main train station.

Stayed in December 2023

Nothing

spacious, clean,super convenient

Stayed in December 2023

No Onsen in it.

Location was beside JR Kanazawa.

Stayed in December 2023

Breakfast could have been earlier eg 6 or 6.30am

Bed is comfortable and room is spacious

Stayed in December 2023