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Reviews of Hyatt Place Kyoto 4 stars

604-0862 Kyoto, Kyoto, 240 Shoshoicho, Nakagyo-Ward, Japan

#160 of 635 hotels in Kyoto

Guests' Choice

Review score

Based on 332 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 22 May 2024

    10
    Lovely hotel, friendly staff, central location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, lovely hotel

    Lovely light, clean room. Very well located, very central

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great hotel with super nice staff
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The music in the lobby was rather loud. That made talking exhausting when relaxing in the lobby in the evening. At breakfast there was soup labelled "vegetable bouillon" that had bacon in it. Another guest argued with the staff that bacon is not vegetarian, which they unfortunately didn't understand. ("There is beef in the soup!" "No beef! Pork!")

    Very nice hotel with incredibly friendly staff. Everything was taken care of of, our room was in the 5th floor and had space for the luggage as well as a separate shower/bathtub room. There was a water and ice dispenser on our floor and tea and coffee for free in the lobby. The breakfast room was nice and lobby really comfortable as well. Good mixed (western/Japanese) breakfast. The hotel is right next to a subway station. You don't even have to get on the street from there to get into the lobby. The next bus station is 2-3 min by foot away and you can walk to the Imperial Palace or Nijo-jo easily.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Comfortable stay at a great location
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast options. Very limited continental options available. Baked items like muffins were hard and didn’t seem fresh. Next to nil vegetarian options.

    Great location right above a subway station. Close to supermarkets and to the palace gardens. Very courteous and helpful staff. Room size was just right.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Well located comfortable hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Breakfast could have a few more options, was a little limited.

    Rooms were very comfortable, location was excellent and staff were helpful and friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Nice location
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    The room is a bit small compared to other hotels with the same rates.

    Stayed in March 2024

  • Reviewed: 12 May 2024

    10
    Our stay was perfect!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    We loved this hotel! The location is perfect— it’s conveniently located right next to a subway station and walking distance to bus stops. The staff was very friendly and helpful. The hotel is very clean with good amenities. It has 2 espresso machines in the lobby and water stations on every floor. A cafe next door with wonderful sandwiches, pastries and coffee is a great bonus! We”ll definitely stay there again!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    A very nice hotel and highly recommended!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Very good breakfast- good quality food and lots of selections. The rooms are very clean and comfortable.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Great hotel with affordable price.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    It's not super close to the river and old town but Kyoto is a walking city. Everywhere you go it's close. Plus the subway is right underneath the hotel and taxis are easy.

    Stayed in February 2024

  • Reviewed: 30 April 2024

    10
    Reliable Hyatt quality
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Self check out would be nice.

    Friendly professional staff, Nice facilities, clean, good location, comfy beds, free coffee.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    One of the best hotel in my life.
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Niente

    Tutto

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Fantastic!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very poor - SchoolBus cafe next door (unclear if part of the hotel but adjoining) amazing but Concierge didn’t make us aware day 1

    Location Room was small but had nice touches eg. Ice bucket Friendly staff, good English Complimentary coffee

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Unbelievably modern, pristine clean and well thought of for all guest including business guests. Fan
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Nothing

    Location was great and the place was modern, clean and new

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great stay, clean and good room. Good breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The location wasn’t the best, you needed to catch public transport everywhere.

    The room was great size, clean and quiet. The toilette was algo good.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Comfortable!
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No pool facilities or public onsen Really hard mattress

    This didn’t feel like a 3 star hotel, much higher star rating needed. Good choice for breakfast and cheap rates for room. Right next door to the metro - super convenient! Awesome coffee shop/bakery right next door called School Bus coffee (highly recommend). Not worth paying for a garden view but it did mean no street noise.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Excellent hotel in central location
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of restaurants in the area

    Hotel seemed very new Great location Rooms very comfortable

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Very nice hotel, next to the train station. Excellent breakfast.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Perfect stay.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    It was just perfect, didn’t understand why hotel didn’t have 5 star rating.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Wonderful location for family vacation in Kyoto
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location just above subway and walking to some sights. Loved laundry on site

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    An exceptional and amazing time at the Hyatt Place Kyoto
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    I don't think anything could have been changed. I really liked my time here.

    I think the location was a perfect spot. Leaving the hotel and being less than a minute away from a train stop was very convenient.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very close to the train station .

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No restaurants inside the hotel

    Everything

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I would love if I can open the window to get fresh air, as I dont like air condition. But everything else was perfect.

    The hotel has excellent location directly next to metro station. The rooms are spotlessly clean and spacious enough. We also had excellent breakfast. Great idea was also the coffee machines in the reception area. The check in/out was very efficient and the staff was very polite and friendly. Me and family, we loved our stay there.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Good for both business and pleasure.
    • Business trip
    • Couple
    • King Room
    • Stayed 4 nights

    Breakfast spread is the same every day.

    Conveniently located and yet not too busy place.

    Stayed in March 2024

Showing 1 – 25

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