994-0025 Yamagata, Tendo, Kamatahoncho 2-2-21, Japan
#4 of 11 hotels in Tendo
Guests' ChoiceBased on 14 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.0
Facilities
8.7
Staff
9.0
Value for money
8.8
Free WiFi
8.3
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Showing 1 – 14
Reviewed: 23 August 2023
John
NetherlandsAs a number of other reviewers have noted, the rooms themselves are comfortable but quite dated. A stark contrast the the rest of the hotel! The common areas and hot springs are so nice that you don’t need to spend much time in your room, but be aware before booking if this is something that will bother you.
Beautiful hot springs, both private and ‘public’ for hotel guests only, excellent food and service, and many different locations and experiences to enjoy. We don’t usually book all-inclusives, but really, everything included here was so nice and the dinners in particular were very good quality. Highly recommended, especially if you’ll also enjoy the shogi-themed city of Tendo.
Stayed in August 2023
Reviewed: 20 April 2024
Currie
AustraliaExcellent Dinner and Breakfast. All inclusive drinks. Private Onsen/Hot spring was amazing. Staff were very accommodating and the Cherry blossom in full bloom along the nearby river was a huge bonus. Excellent artworks throughout the property
Stayed in April 2024
Reviewed: 18 April 2024
Trina
CanadaThat they only open the all inclusive at thier time period The beer was 3-9 pm You had to book a time to eat and it was a set meal which a lot went to waste vs allowing a set meal with option to order at a small set menu
Big room
Stayed in April 2024
Reviewed: 10 April 2024
Pippa
United KingdomThis was a hugely disappointing experience. When we arrived we were shown to a very dated small western style room which did not reflect the photo of the room we had booked in any way, shape or form. The quality of the room was like a one star hostel. What is more, we had paid a lot of money for what we thought was going to be a treat. We went straight down and asked to move and were told the only option available was to pay more to move to a Japanese style room which we did. This room was better quality but did not have central heating, only an old fashioned blower heater which was brought in and so most of the time the room was freezing. Also the toom did not have an inside bathroom, only an outside private onsen and which given it was snowing outside, and the bath took ages to fill so was not exactly roasty toasty, was not ideal. We thought the outside private onsen was in addition to an inside bathroom so our mistake on that one. The all inclusive factor for food and drink was the only option we were given and not value for the money. The food was hugely disappointing, the beer did not match our tastebuds, and the overall atmosphere was not zen-like as had been expected.
Thank goodness for the staff who were all lovely.
Stayed in March 2024
Reviewed: 2 February 2024
Felicitas
SwitzerlandExtraordinary, kind and attentive staff, beautiful facilities. The meals were fantastic. Hotel is in a rather remote area, expect mainly Japanese speaking guests and staff. Translation apps will be helpful :)
Stayed in January 2024
Reviewed: 28 September 2023
Lisa
AustraliaOur room was a little dated but the hotel itself was so lovely with lots of places to sit and relax, we didn’t use our room that much anyway
Absolutely everything! The staff were so nice. We were the only non-native people and the staff went out of their way to speak English if they could. The Cherry Beer was amazing. All you can drink beer, tea and coffee. Also lots of snacks available during the day. The private onsen was magical.
Stayed in September 2023
Reviewed: 25 July 2023
Wendy
Hong KongThe rooms are a little dated compared to our impression of the photos but still quite comfortable.
Superb! Well exceeded our expectations. The facilities were amazing. There are free private spas, unlimited drinks including alcohol, and free bar cocktails at night and also open fire to roast marshmallows. We had an amazing experience!
Stayed in July 2023
Reviewed: 17 November 2022
Boon
Singaporehotel under renovation which limits the public hot spring. hotel didn’t inform us in advance at the point of booking, disappointed as we have. I chance to use hot spring. poor breakfast options as well.
private hot spring facility.
Stayed in November 2022
Reviewed: 6 November 2022
Robert
GermanyRooms were not as shown as on the pictures and definitely not 3 star worth the money. Everything was very old. Beds were quite uncomfortable. Basically just a very thin layer.
Breakfast was really good and Onsen was also really nice. Also staff was very friendly.
Stayed in November 2022
Reviewed: 23 December 2023
Kollars
JapanThere are no comments available for this review
Stayed in December 2023
Reviewed: 15 October 2023
Aina
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 July 2023
Mara
JapanThere are no comments available for this review
Stayed in July 2023
Reviewed: 18 July 2023
Akiko
JapanThere are no comments available for this review
Stayed in June 2023
Showing 1 – 14
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