381-0401 Nagano, Yamanouchi, Hirao 2197, Japan
#36 of 63 hotels in Yamanouchi
Guests' ChoiceBased on 13 hotel reviews
8.4Cleanliness
8.4
Comfort
8.2
Location
9.1
Facilities
7.7
Staff
9.6
Value for money
8.2
Free WiFi
10.0
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Showing 1 – 13
Reviewed: 1 December 2023
Frances
AustraliaThe new staff were so helpful and kind. Our room was stunning with traditional Japanese style and the view of the Ibsen street and adjacent hotel was beautiful. This was one of our favourite hotels in Japan
Stayed in November 2023
Reviewed: 26 November 2023
Andre
GermanyFuton just a tiny bit too thin.
Amazing Onsen Town and service. Beautiful room, great dinner and breakfast!
Stayed in November 2023
Reviewed: 12 November 2023
Marine
BelgiumOutch, futons are not comfortable at all ! :D But it is the game and I chose a Ryokan to try this, so!
Location is very good, in the middle of the small Yamanouchi town! So enjoyable. You are also provided with a onsen pass that allows you to go in the 10 public onsens of the town and a very beautiful kimono. Room is very japanese style! :)
Stayed in November 2023
Reviewed: 13 August 2023
Nathan
JapanThe pillows were a little hard. We aren't really used to Japanese style pillows so they were a little uncomfortable to our tastes. Other than that, everything was really charming and wonderful about the ryokan.
The location within the small mountain town was excellent. We arrived during the summer festival and each night the streets were packed with tourists and locals enjoying summer activities. They were all so kind and actively encouraged us to participate. The food was really special and yummy. The staff was also SUPER friendly and so nice to us. They were absolutely wonderful.
Stayed in August 2023
Reviewed: 16 November 2022
Warner
CanadaThe facility was a bit tired.
Staff was excellent. Very helpful with our limited Japanese. Food was delicious. Every meal was traditional and really good. Nice central location and great value overall.
Stayed in October 2022
Reviewed: 15 November 2023
Tracy
MalaysiaFor person who is not familiar with Japan, there should be an explaination on what it meant by 'Bathrooms and toilets are shared.' In other parts of the world when Bathrooms and Toilets are shared, it meant that the facilities are placed outside and will be in cubicles. The toilets are in the cubibles but the Shower area is actually and Open area in the Bathroom with no cubicles or shower curtains. So this was truly and eye opener for us.
I absolutely love being in a traditional onsen town. You can fully immerse into the Japanese bathhouse culture. The staff at the Ryokan are extremely helpful and are patient to communicate with me as I was not able to converse in Japanese. As it was our first time being in Japan, the staff explained how to use the onsen, what to wear as yukata and kazi, show us the tatami room and explained how to eat through our Japanese meal. It was very educational. The ryokan environment is cosy with traditional house setting which means no lift. Please do note that if you have heavy luggage, you will have to carry it up to your room. If you are not able to carry it, you can try to ask for help or open up your suitcase and bring the items up to the room in multiple rounds.
Stayed in November 2023
Reviewed: 17 October 2022
Maria
JapanNothing bad, I’d definitely return if I’m am in that area. but be aware it is an older hotel though, but it is clean and comfortable. There are several flights of stairs to rooms and down to dining room and their small Onsen incase you have mobility issues.
so friendly. delicious meals. Small family run ryokan it is located on the quiet small road in the middle of the 9 Onsens popular to visit and do a stamp rally. it is opposite a hotel that looks like it is from Ghibli’s Spirited Away movie.
Stayed in October 2022
Reviewed: 7 March 2022
Jeremy
JapanThe property is right in the heart of Shibu Onsen and even has its own onsen pool in the basement. The staff, while not fluent in English, were very accommodating and used a translator to provide the best experience they could.
Stayed in February 2022
Reviewed: 30 October 2023
Eva
GreeceThere are no comments available for this review
Stayed in October 2023
Reviewed: 23 May 2023
Hui
JapanThere are no comments available for this review
Stayed in May 2023
Reviewed: 17 May 2022
Oishi
PhilippinesThere are no comments available for this review
Stayed in May 2022
Reviewed: 9 October 2023
Jarrad
AustraliaThere are no comments available for this review
Stayed in October 2023
Showing 1 – 13
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