Great that free drinks and snack were provided. Coffee, juice and tea were great. The bread and pastries weren’t to my taste, often dry and best avoided when there are so many other good food options in the city.

Location was perfect, staff were friendly and helpful. Room was clean. Loved the bathroom and bath.

Stayed in May 2024

Guests smoking out front

Great location, clean, aesthetic, lovely staff.

Stayed in May 2024

Rooms very small, but organized well. Bed comfortable but pillows could be improved.

Hotel was modern and new. Staff super friendly and helpful. 24 hour snacks and beverages was great! Laundry nice addition. Location was good.

Stayed in May 2024

Nothing

Lovely and clean modern the area where you could get coffee and bread was open all day to use A little water bottle that we loved

Stayed in May 2024

I cannot recommend this hotel enough, from its staff to the amazing rooms. If you are staying in kyoto, this is the perfect place to be. Rooms are a great size and completely clean.

Stayed in May 2024

The community area (next to reception) was quiet crowded and could be messy sometimes

Relatively big and modern bathroom

Stayed in May 2024

Nothing to complain about.

We liked everything. Loby was perfect, relaxing with everything you need. Staff very kind, room comfortable with bathroom and separated little toilet.

Stayed in April 2024

Insomnia KYOTO was truly one of the highlights of our short trip to Kyoto! Very helpful and friendly staff, eager to answer to all of our questions about sightseeing, place to eat, etc. The room was comfortable, clean, with lots of amenities. A huge plus was the all day buffet with snacks and drinks in case you wanted to hang out at the hotel. I totally recommend Insomnia for staying in Kyoto!

Stayed in May 2024

Staff very friendly, helpful and polite. The lounge with drinks and snacks, coffee and croissants available 24 hourly is a nice touch and it’s useful to have a laundry on site. Well located.

Stayed in May 2024

The room was quite small, even hard to open your luggage in the room.

Great location

Stayed in May 2024

Only have two single beds

Everything was incredible- staff, food, free coffee

Stayed in May 2024

The mattress & pillow were not very comfortable

Stayed in May 2024

An iron in the room would be nice

Loved our stay here. We'll come back here next time we are in Kyoto. The hotel is new. Rooms are well equipped and nicely decorated. Small but spacious by Japanese hotel standards. The beds are high so our suitcases fitted nicely underneath. The staff is very friendly and helpful. The 24h free coffee and bakery items in the lobby were most welcome. The location is excellent as well. 3 min walk to the station, which has two different metro lines. 7 Eleven around the corner. Cafes and restaurants nearby. Nijo castle a short walk away.

Stayed in May 2024

Nothing

Everything, specially all the staff working there are amazing people.

Stayed in May 2024

This feels like a luxury hotel at an affordable price! The staff are super kind and the 24 hour refreshments and overall atmosphere of the lounge space is awesome

Stayed in May 2024

What a beautiful hotel! The room was spacious, the decor simple but beautiful. The hotel provides complementary drinks ( coffe/tea/green tea/orange juice) at the reception with some bread & pastries. We didn't have the chance to use them, but there were also bikes. The location was perfect - close to everything, you can easily walk everywhere in Kyoto. There is also a Subway station just around the corner. They also provide pyjamas for stay over 2 nights. I would definitely recommend this hotel.This is so far our favourite hotel in Japan.

Stayed in May 2024

Pillow and bed were too firm for us

Good location with easy access to transport and not fair from key spots we wanted to visit. Love the complimentary drinks and snacks

Stayed in May 2024

The pillows were not comfortable

Great location

Stayed in May 2024

Lovely hotel with great amenities and common area. The 24h available refreshments are great and the staff is very nice. Nice room decor and great room size. I would definitely stay again

Stayed in May 2024

Simply nothing.

Everything: friendly staff, spacious room, well-equipped bathroom, complementary snacks, coffee, tea water and juice.

Stayed in May 2024

Great free bread and excellent friendly staff.

Stayed in April 2024

The location is not bad, two minutes from a metro station. But it’s not located really in city center. But it’s a good location anyway. And the hard pillows like in the rest of Japan…

The best hotel we took so far in Japan. The room was spacious, the hotel offered 24 hours free snacks, pastries and drinks in the lobby, which was fun, because until now we met only hotels which eating was forbidden in the lobby… The staff was amazing, helping us with everything we needed!

Stayed in May 2024

Great location in Kyoto. Very kind personnel. We really appreciated the unlimited free buffet and the option to rent bikes for free as well. Thanks again for the stay!

Stayed in May 2024

Staff friendly and easy check in experience. The room was really nice and clean. Loved the free snacks and drinks, croissants were amazing! Nice chill area downstairs to use with games. Good location, subway quick walk round the corner and some nice bars and restaurants dotted around. They also give a free water bottle which is a nice touch!

Stayed in May 2024