220-8522 Kanagawa, Yokohama, Nishi-ku Minatomirai 1-1-1, Japan
#15 of 142 hotels in Yokohama
Guests' ChoiceBased on 558 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 5 October 2023
Teresa
TaiwanThe view and the employee are helpful , it is appreciated they still maintained the elegant manners of services .
Stayed in September 2023
Reviewed: 4 October 2023
Eisuke
Japanwetly bed
Stayed in September 2023
Reviewed: 3 October 2023
Carol
Hong KongBed is very uncomfortable.
Location
Stayed in September 2023
Reviewed: 25 September 2023
Gary
United KingdomLocation a little bit out of the way but not a problem to us as we enjoy waking
Stayed in September 2023
Reviewed: 25 September 2023
Lucas
BrazilIntercontinental Yokohama Grand is one of those places that I thought I’d never go simply because it looks to good to be true. Once I booked, I was very excited to stay really close to the Park, the Minatomirai Station and just enjoy Yokohama with an amazing view from my hotel window. It was amazing. The room was perfectly cleaned, staff was helpful with everything that we needed and, again, the location is simply incredible. Everything is around you. The price isn’t inflated, in my opinion. I’ve seen hotels charge a lot more and offer a lot less.
Stayed in September 2023
Reviewed: 23 September 2023
Qi
JapanSlightly too old for my liking and with the rain, no conbini within the facility, find it inconvenient, but this has nothing to do with the hotel.
Good scenery, quite convenient
Stayed in September 2023
Reviewed: 22 September 2023
Cheree
Australiahaving to pay so much for swimming pool and spa. I didn't use it as I thought it was part of the price
Airport bus
Stayed in August 2023
Reviewed: 21 September 2023
Elena
United Statesclose to shopping and restaurants
Stayed in September 2023
Reviewed: 20 September 2023
Kam
Hong KongNothing to complain.
All the hotel staff are polite with good and attentive service.
Stayed in September 2023
Reviewed: 19 September 2023
Alexander
United StatesNo real issues.
Great view and nicely designed room. Great facilities.
Stayed in September 2023
Reviewed: 16 September 2023
Amitabh
Hong KongBeautiful location and excellent service by all staff.
Stayed in September 2023
Reviewed: 8 September 2023
Satoshi
JapanWe satisfied this hotel. We could good stay because of staff support and facilities.
Stayed in September 2023
Reviewed: 8 September 2023
Bhetnie
AustraliaNone
Close to everything! Very good place. Will happily comeback
Stayed in September 2023
Reviewed: 4 September 2023
Choi
CanadaReception check in was slow. May be this is a huge hotel and lots of people checking in. We booked this hotel as they said there is swimming pool but you cannot access t it without extra charges and also no kids policy wish they mentioned this policy in their hotel description so we will either book other hotel or without any swimming expectations when we booked. Also this is first hotel in our 8 nights hotel stay has no body lotion. We checked in as 3 rooms total 9 people as family but they cannot accommodate our group at our first choice of breakfast place which even ocean theme restaurant but move us to lobby restaurant. Even we asked to spilt our group to 4 and 5, they still refused and made a 87 years old with walkijg difficulty and 2 babies moved to other level to have breakfast, while 2 people behind us got served straight the way which I'm not sure their standards.
The location is amazing with beautiful surrounding. Room size is huge in Japan standard. Amazing quality breakfast.
Stayed in September 2023
Reviewed: 1 September 2023
Fe
JapanThe best of both worlds! Great place to stay while enjoying the sights from the hotel and so convenient to go shopping, food tripping and many more!
Stayed in August 2023
Reviewed: 30 August 2023
Olga
RussiaMy trip was wonderful. Your Hotel and service are worthy of the best awards. The gorgeous bed linen in the room made my sleep blissful. Delicious breakfast and attentive staff service. Thank you very much.
Stayed in August 2023
Reviewed: 24 August 2023
Baikuntha
JapanNothing to mention.
Location, cleanliness, scenery.
Stayed in August 2023
Reviewed: 24 August 2023
Hsiang-kai
TaiwanThere is no laundry room.
View
Stayed in August 2023
Reviewed: 14 August 2023
Robyn
AustraliaThere was not anything we didn't love
Beautiful, spacious room...very comfortable bed and pillows and ample storage. Nice seating area in front of the window and the amenities were good, bathroom was a bit dated but also very nice. Great location, close to everything..the staff were wonderful and very helpful
Stayed in July 2023
Reviewed: 9 August 2023
Mark
Hong KongRoom decoration and furniture is a bit dated. Giving me a feeling that the room is not very clean.
The view from the room is perfect. Room is spacious.
Stayed in July 2023
Reviewed: 3 August 2023
Mayumi
United StatesPrice is too expensive Check in time is too late
View from room, cleaned at bathroom
Stayed in August 2023
Reviewed: 31 July 2023
Lezley
United StatesBeautiful hotel in a great location.
Stayed in July 2023
Reviewed: 30 July 2023
Jhoana
United StatesNothing
from check in to check out everyone was so helpful! When we arrived someone already took our bags and they delivered it to the room. The hotel was very convenient to stores and Cosmo World was right in front. Taxi is readily available there so we suggest to take it to and from if you are arriving from Sakuragicho.
Stayed in July 2023
Reviewed: 22 July 2023
Bozenna
United StatesEverything was just excellent! Superb for my conference location. Beautiful view of sunrise and sunset from the room! Wonderful restaurants and shops. Very helpful and friendly staff members. Thank you!!
Stayed in July 2023
Reviewed: 19 July 2023
Catherine
United KingdomNone
It was clean and modern with amazing views.
Stayed in July 2023
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