The room was a little on the smaller side compared to other hotels we stayed around Japan at the same price point

Great location - not too far from the station and central to many sites and attractions in Kanazawa. Amenities were great, I liked that they offered snacks and drinks in their lounge

Stayed in February 2024

Just a misunderstanding, asked the hotel to order us a taxi to station as it was snowing but it took ages. On reflection would have just been easier to order an Uber.

Bed comfortable, shower hot and powerful. There was free coffee and tea on arrival. There was happy hour+ between 5-7pm. Red white or sparkling Wine. Everyone was very helpful.

Stayed in January 2024

Close to everything, nice areas to walk around in. Clean and very nice, welcoming fragrance when you enter. Free drinks and snacks through all hours of the day (they even mix cocktails for you for free). Loved the communal bath on the 2nd floor.

Stayed in January 2024

I waited both evenings to use the washing machines, I think for the size of the hotel there should be more than two machines.

Good location, about a 8 mins ride from the main station. Decent sized and clean room, beautiful clean onsen; I used this twice during my two night stay and was on my own. Lots of choice for free amenities like cleansing oil, moisturisers, hair bands etc which was super handy. The free happy hour in the evening plus the endless free tea and coffee in the restaurant is a really lovely touch.

Stayed in January 2024

INTERGATE had very clean, comfortable rooms- everything looked very new and well maintained. They have amazing additional services including laundry, Japanese baths and free drinks/ coffee/ snacks in the lobby lounge all day. Location is also very convenient to main sites. A great stay and excellent value at a low price

Stayed in January 2024

Nothing. I was very pleased with my choice. The walk from the station wasn't too long -- about 20 min away, but in the winter and with my heavy luggage, it seemed a bit longer. But, nonetheless, it's a good location for sightseeing.

It was a very clean, quiet and functional hotel very conveniently located near Omicho Market and the Castle, and there's a Family Mart nearby. I really loved the design of the Superior Twin room as it was spacious and very user-friendly in the space layout and aesthetics! I also appreciated the firm bed and pillow that was a mix of firm and soft, depending on which side used. I appreciate too the Japanese hospitality where they provided a useful selection of toiletries, and also food and drinks throughout the day, and the breakfast selection was very good too -- a very wide variety of international and Japanese options! I loved that they had a public bath with both indoor and outdoor options!

Stayed in December 2023

Great location, very central to walk to the castle park gardens, Kenroku, the fish market, samurai district and also loads of restaurants and shopping in the neighbourhood. In the lounge stairs they provide tea, coffee and juice all day. From 5-7 is happy hour, red, white and sparkling wine with snacks. Fantastic service and very friendly staff.

Stayed in January 2024

Not applicable, we enjoyed a lot our stay

Amazing staff, very helpful and kind Room was big, sparkling clean and the bed was very confortable Happy hours (and other hotel offerings) are a very nice addition which create a friendly atmosphere in the hotel The location is ideal to visit Kanazawa (and region) as it is close to the city center as well as to the train station

Stayed in December 2023

Probably the best value stay I’ve ever had! Very comfortable room that came with a dehumidifier that I used for white noise, though there wasn’t much outside noise to cover; soundproofing between rooms was quite good. The best part though was all the free goodies that came with the stay, particularly the evening treats and wine! It was so nice to come back from exploring the city and settle in the large lounge area with a glass of wine before heading up to the room. I stayed in much “fancier” places on the rest of my Japan trip and I honestly missed this place! Felt right at home.

Stayed in November 2023

The staff attitude wasn’t the nicest. There was a lady who was a bit rude and stressed

The room was spacious and the offered good quality amenities. They also had a few snacks and drinks for free available in the afternoon.

Stayed in December 2023

I liked everything fairly much. My daughterinlaw was a bit annoyed tho when she paid for breakfast in cash but was later questioned about whether or not she had paid as there seemed to be no record

Loved the complimentary teas coffees juices afternoon snacks happy hour wines and supper-time Ochazuke in the main guest lounge which was particularly great for meeting up with family members also staying. We all want to go back there again!!!

Stayed in December 2023

sadly no early check-in was possible when arriving but they were happy to keep our luggage.

really neat and clean place with good location you commute within Kanazawa. we really like the complimentary snacks and happy hour in the lounge, they even do cappuccino for you for free.

Stayed in October 2023

Can’t really think of any - the only thing maybe the receptionist wasn’t really proficient in english but it’s easily sorted with google translate!

Perfect, best hotel throughout my 18 days in Japan.

Stayed in December 2023

It was perfect!

Onset and breakfast

Stayed in November 2023

Everything was on point, nothing else to say. The staff was helpful when needed and class. The room had so much space it was really fine for out luggages. The common bath was awesome.

Stayed in December 2023

Nothing.

Good, clean, modern and comfortable room. Loved the welcome drinks and snack, really tasteful service and nice environment to just spend some time.

Stayed in December 2023

Very nice clean hotel. Good breakfast. Provides snacks and free wine in afternoon. Onsen clean and nice.

Stayed in December 2023

Friendly staff, happy hour in afternoon/evening. Facilities very comfortable. Good location.

Stayed in December 2023

The room was beautifully clean with modern facilities. It was walking distance to the Castle and Omichi markets.

Stayed in December 2023

Location, staff, room

Stayed in November 2023

Absolutely loved staying here for two nights! The location of the hotel is great, with many spots in walking distance. The in-house onsen was lovely and the happy hours a fun benefit of the hotel. Breakfast was good with also quite some vegetarian options.

Stayed in December 2023

More efficient lifts.

Clean, spacious. Staff friendly. Amentities good.

Stayed in November 2023

Everything was great! Extremely clean room. Spacious and comfortable. Great with the happy hour every afternoon evening. The hotel is very new and everything up to standard. 10 min bus ride from the central station

Stayed in November 2023

A bit far from the station (20-min walk).

Good breakfast. Happy hour with wine and cocktails. Kind staff, clean and spacious room.

Stayed in November 2023

Nothing.

Everything was great in the hotel. I felt so welcome by the staff and I can see that the staff treat the hotel like their home. The breakfast was good although we had to queue for seats on one of the days. The staff were also very helpful with our queries and assisted us with the transportation of luggage to our next destination.

Stayed in October 2023