Staff are often not at front desk. Wanted to eat there but meals were all booked

Great location, easy to leave luggage

Stayed in April 2024

The water is very!!! Hot in the bath. Dont make the mistake of messing up the mixing. Burnt myself ever so slightly when a few drops hit my leg. Its an old manual mix so if you forget to turn on the cold water you risk scalding yourself

Great location 5 minutes from the train station. Excellent service and the staff were friendly

Stayed in April 2024

My room, the personal, breakfast

Stayed in April 2024

Very friendly and helpful and I could store my luggage after checkout. Onsen experience! very nice !

Stayed in April 2024

Feels like an authentic Japanese experience. The staff were very helpful and polite.

Stayed in April 2024

Public bathroom with limited opening hours and no clothes was something we could not get used to. The amount of food during dinner was too much, could serve less for a lower cost.

Authentic ryokan experience. Very good dinner service.

Stayed in March 2024

The room seemed to need a bit of cosmetic renovation

The dinner The reception Perfect sleep Location

Stayed in April 2024

There isn't any particular aspect we disliked about the hotel, although the bathroom in our room was slightly outdated.

The location was great, as it was very close to Kyoto station. Our family of four, including children, had a great time. The breakfast was delicious and presented very well. Family mart, Starbucks, other coffee shops, restaurants, and even a kids’ play area around the Ryokan made the location perfect for us. We highly recommend it! convenient mark

Stayed in March 2024

We didn't know how to lay out the bedding when we turned in for the evening.

Really enjoyed the unique breakfast experience.

Stayed in April 2024

Don’t have private bath room.

Location! Location. Just opposite to the Kyoto station.

Stayed in April 2024

The Japanese set meals were a bit bland for our Indian palates used to fiery spice. But looked beautiful and it was indeed a different experience

The responses to messages were prompt. We ended up reaching very late by 11 pm; but the host very graciously stayed up to let us in and furthermore, kept our dinner warm and ready even though the service staff had left.

Stayed in April 2024

Size of room and bathroom

Proximity to Kyoto station. The staff are very polite and attentive. Dinners were good.

Stayed in April 2024

There's no washing machine. While the water temperature of the public bath was a bit too hot.

Lovely ryokan, traditional style offering 2 meals. We love the room, the bedding was set up as we arrived late in the evening, otherwise they would have done that while we're having dinner. All was well set up. There's a small welcome dessert, while staffs are helpful and speaks English well. They also helped us to arrange for a birthday cake in advance per special request via email. They're super thoughtful. Talking with the front desk, we found out it's a family run business for 4 generations.

Stayed in April 2024

Nothing! It was amazing!

The central location is incredible and the property offers a traditional experience.

Stayed in April 2024

I didn’t like the facilities of the public bath - some showers were a little dirty by and the temperature of the bath was too hot; reaching the point that it was unenjoyable for use. Furthermore, there was very limited skincare supplies as most had run out.

I loved the customer service - it was far beyond my expectations! The property’s close proximity to different stores and restaurants was another benefit!

Stayed in April 2024

The lack of an ice machine thus having to ask staff for ice; but this was very minor.

Location: walking distance to Kyoto Station & restaurants & convenience stores & easy access to transportation to tourist attractions. The ability to check your luggage if you arrive early and for the staff to have it in your room when you check in, the small onsen & the 24 hour front desk were huge bonuses. The room’s full bathroom was unexpected & welcomed. Finally, the friendly staff and cleanliness of this ryokan were greatly appreciated. Yes, I would stay here again. David.

Stayed in April 2024

Nothing we didn't like, overall a great experience.

The staff was very friendly, breakfast and dinner were great and the rooms were comfortable. Check in and check out process were easy and being able to store our bags here for the day was very helpful.

Stayed in April 2024

Great friendly staff who made checking in and out easy and happily stored our luggage without issue. We loved this Ryokan, and the location was the best- so close to Kyoto station. Loved the traditional bedding, everyone slept very well.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

N/A... we loved everything!

Room size was great for three people, location was perfect as it's close to Kyoto Station, convenience stores and restaurants, breakfast was really good, public bath was clean, and staff was really nice and helpful!

Stayed in March 2024

Facilities are a bit old and it smells weird

Lovely japanese experience

Stayed in March 2024

The toilet in our room 211 smelled. We told the receptionist but they just told us it was clean.

Very good

Stayed in April 2024

Breakfast is simple traditional Japanese set meal which was really tasty and sufficient to set us going for the rest of the day.

Stayed in March 2024

Small onsen and too hot water

A few minutes walk to Kyoto station and easily going out for foods and drinks

Stayed in April 2024