Difficult to control the room temperature. It was a little too warm for me and even though the thermostat allowed me to lower the temp to 15 C, it was not 15 C…closer to 20-25 C.

Location, staff, cleanliness, size of room, train theme and value.

Stayed in April 2024

Windows were mostly foggy, despite using the airco. But honestly, this is the only criticism we had.

Very nicely located, and has a shop and a Starbucks within the hotel. - Coin washing machines available, and can be monitored on your room TV screen. - Extra amenities (bath salt, tea...) available on the 3rd floor, at the reception. - Easy (automated) checkin/checkout + welcoming staff. - Big bathtub and opaque curtains 👍

Stayed in February 2024

The room size is on par with other japanese hotels so it is tough if you have big suitcases.

The location is great, just outside of Sakuragicho station and a short walk to shopping centres and the Minatomirai area. It is about an hour to Shibuya on the minatomirai line so a much cheaper option to stay here and do day trips to tokyo. I was followed from Sakuragicho station by a strange nampa/stalker but I am glad the hotel was so close to the station and I was able to escape. The amenities in the hotel are really good, I really liked the little trays of bath salts and the free tea in the reception area. The staff were incredibly nice and helpful with forwarding my luggage to kyoto. Their english is limited but they have a translating device. I love the bath in the room. It was nice to be able to run a bath with bath salts in the evening.

Stayed in December 2023

None

Room is big enough, pretty close to the station, still have some restaurants and convenient stores at night. The bathroom is perfect. Also the Netflix on the TV. We like your hotel very much and have already booked another room for next year!

Stayed in November 2023

Close the station and restaurants.

Stayed in October 2023

The room was quite small. Could hear the train at night even though the room was on the top floor.

Every convenience has been carefully thought out and proceed. Great location right near the train station, shops, restaurants.

Stayed in November 2023

Nothing.

I stayed here for 5 nights. You cannot find a better place to stay in Yokohama: 1. The hotel is just beside the JR station. 2. It is very clean and comfortable. 3. All the tourist attractions are within walking distance. 4. A delicious and supurb breakfast in the nice restaurant on the first floor. 5. Access to all facilities, including free coffee, bath powders, tea bags, and toiletries. 6. Even more surprisingly, from my window, I can see the tallest tower and the Ferris wheel. I will definitely choose here next time I come to Yokohama.

Stayed in November 2023

The superior double room space is fairly small

The location is very close to Sakuragicho train station

Stayed in November 2023

There are a lot of choices for breakfast. Both Japanese and western food are tasty. The location of the hotel is just right outside one of the exits at Sakuragi-cho. Sightseeing is convenient within walking distance.

Stayed in October 2023

I think breakfast could be better than now. Japanese foods were quite salty.

Breakfast was good. They offered not only japan food like noodles, veggies and miso soups but also bread, scrambled eggs and bacon. The coffee machine at there was so nice that I didn't need to go to nearby cafes. The overall condition of this hotel was above my expectation. The room was a bit compact but excellently tardy and clean. It was so nice of hotel service to offer free amenities like bath soap and face cleansing foam. Location was excellent and I could get to Sakuragicho station within walking distance (5 minutes). Also I could find taxi station and air cabin station in front of the east side of Sakuragicho station.

Stayed in October 2023

Location is great and the hotel is well maintained.

Stayed in October 2023

The bathroom was much larger than expected. Definitely will book again when I travel to Yokohama next time.

Stayed in August 2023

Bed and pillow

Close to the train station

Stayed in October 2023

The front desk staff was very polite and helpful. The rooms were high quality and the bed was comfortable. The location was extremely convenient. Public transport was close and there were lots of good restaurants nearby .

Stayed in August 2023

Great location. Easy access to train,

Stayed in October 2023

Hotel right next to the Train station; a good starting point to visit the touristic sights in the harbour area; very clean

Stayed in September 2023

The room is clean and well equipped and the location is great. Breakfast is relatively average, but the restaurant service staff is great.

Stayed in October 2023

Lack of storage cupboards or wardrobe, TV channels are ALL in Japanese, NO international TV channels like CNN, Bloomberg, BBC or CNBC etc

Proximity to JR / train station; central and within walking distance to waterfront area with places of interests like Yokohama Air Cabin, Cup Noodles Museum, Landmark Sky Garden, Cosmo World Ferris Wheel, Red Brick House etc👍

Stayed in October 2023

Overall experience is awesome!

Stayed in October 2023

Could have had a few more western dishes at breakfast but ok

Location was excellent lots of restaurants and shops. Right next door to the railway station Lovely area to walk around

Stayed in October 2023

Bedroom is a bit too small for two people, but bathroom are too big ...

Location was great and is just a few minutes of walking from the Sakuragicho train station.

Stayed in October 2023

Great location, new hotel so very clean and modern, love the Japanese shower with small furo tub, convenience store downstairs for late night food and drink, restaurant for meals, wonderful front desk help!

Stayed in August 2023

Amenity system needs to be communicated better. Laundry was great but still need to improve as people who used it did not empty right away after it’s done, especially around 3am.

Great access to the station. The room was clean and comfortable. Also love the security, you need to swipe your room key in order for the elevator to go up to the rooms.

Stayed in September 2023

Nothing to complain!

Clean, spacious for two, ranges of amenities to choose from, location wise - near to the train and bus station, walking distances to a few of tourist attractions.

Stayed in September 2023