103-0026 Tokyo-to, Chuo-Ku Nihonbashikabuto-Cho3-5, Japan
#20 of 1,365 hotels in Tokyo
Guests' ChoiceBased on 396 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
8.7
Facilities
9.5
Staff
9.7
Value for money
8.7
Free WiFi
9.6
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End of dialog contentReviewed: 29 April 2024
Marc
ItalyThe views
The design
Stayed in April 2024
Reviewed: 23 April 2024
Daniel
AustraliaI would have liked to have something more / bigger to place my suitcase & clothes on - maybe another bench etc just so I can get everything out of the suitcase a bit more. Not a major issue though.
Clean rooms, comfy bed, nice bathroom. Staff were extremely helpful. Coffee downstairs in the cafe was one of the best coffee I have ever had. Hotel is in a great location for shopping, cafes & restaurants and super close to the train station.
Stayed in April 2024
Reviewed: 16 April 2024
Sergio
BelgiumStaff attitude Cool music (vinil) available in the room
Stayed in April 2024
Reviewed: 10 April 2024
Irena
BelgiumAmazing location and interior design. Extremely helpful staff at reception.
Stayed in April 2024
Reviewed: 3 April 2024
Stephanie
United StatesIt was close to a lot of restaurants and shopping areas. The staff was very nice and helpful and spoke English very well. We had some trouble with our luggage delivery and they helped us out tremendously by calling and explaining the situation to the vendor.
Stayed in April 2024
Reviewed: 21 March 2024
Natasha
AustraliaLoved it and the room was comfortable, it would be great to be able to cool the room with aircon or have a lighter bed sheet.
Great ambience and interior design, lovely team who were very helpful with communication and organising taxis etc even before we got to the hotel.
Stayed in February 2024
Reviewed: 18 March 2024
Tim
United StatesBeautiful design. Fantastic restaurant (Caveman) and good coffee. Location quiet but convenient
Stayed in January 2024
Reviewed: 17 March 2024
Stefan
United Kingdomcentrally controlled heating isn't ideal
so nice you won't want to leave. one of my favourite stays in tokyo to date. thoughtful design, attentive staff, & an excellent restaurant
Stayed in February 2024
Reviewed: 12 March 2024
David
United StatesTiered tiles in bathroom were a bit hazardous.
The room design was terrific!
Stayed in February 2024
Reviewed: 10 March 2024
Charles
United KingdomNeeds a lobby bar.
Great rooms. Very cool.
Stayed in January 2024
Reviewed: 8 March 2024
Joe
United KingdomNothing!
Absolutely fabulous location and beautiful interiors. Staff were all so friendly and so helpful always. Great little bar and coffee shop downstairs. Can’t wait to return
Stayed in March 2024
Reviewed: 27 February 2024
Sarah
New ZealandFabulous boutique hotel, a very elegant and lush room. My favourite part was going through record player with great records. We had all of the amenities we needed (and didn't know we needed!). The bed was super comfortable and I loved the kimono robe so much that I bought my own. The location was great for what we needed and the staff were very helpful booking our taxis.
Stayed in February 2024
Reviewed: 22 February 2024
Maria
NetherlandsThere is no view per se as it is a low building, and it is also a historical one, so it makes sense in that regard. The window is facing the stock exchange across the street. Also, there was an odd trembling sound from time to time coming from above, and we couldn't figure out what it was as we lived on the top floor.
Clean and hip hotel with extremely friendly and helpful staff. The room was bigger than usual in Tokyo within the same price range. There are a couple of bus/metro stops within walking distance as well as konbinis. The area is quiet at night as it is more of a business oriented neighborhood.
Stayed in February 2024
Reviewed: 19 February 2024
Wendy
AustraliaThe lack of ability to have different breakfast options.
The plants in our room and cafe area, the decor, design, layout, the beautiful tea, the Italian creams and liquid soap, the breakfast, the coffee and the way they get all the details just right.
Stayed in February 2024
Reviewed: 8 February 2024
Lisa
South AfricaThe central heating or air con was a problem. The room was either boiling or ice cold, and they could not change it manually room by room as it was centrally controlled. If you opened your window to get air, then it was too noisy. Also, no normal black tea in the room and no milk to have your coffee with.
The decor, the coffee shop downstairs, the bedroom was a very nice size and very comfortable. It was also close to the station.
Stayed in February 2024
Reviewed: 30 January 2024
Diamando
United StatesSo incredibly nice. Would recommend to anyone and it had a great staff.
Stayed in January 2024
Reviewed: 20 January 2024
James
AustraliaProbably shouldn't be charging hotel guests a 1000 yen cover charge each for drinking in the small cocktail bar in the hotel...
Comfortable bed, spacious room in a nicely designed hotel. Location is a ten-fifteen minute walk to Tokyo station and a subway station even closer. Can't comment on the restaurant on site as didn't eat there but Bank bakery nearby is great for pastries and sandwiches.
Stayed in January 2024
Reviewed: 16 January 2024
Jess
United KingdomWe found it difficult to book good restaurants in the vicinity. The front of house staff were helpful but perhaps having a go to list of good quality restaurants nearby the recommend to and book for guests would assist making the stay in Tokyo better. One recommendation we had received really Missed the mark which was unfortunate.
We loved the room and whole vibe of the hotel. The interiors are beautifully designed and it is nicer than in the pictures - this was honestly such a wonderful place to stay. We also loved the simplicity of the check in process - not worrying about your bags and being given a Japanese tea and sweets
Stayed in January 2024
Reviewed: 12 January 2024
Salinee
Thailandthe breakfast will be available too early and too short period in the morning.
nice design hotel, I stayed 3 times here, since Jan 2023 till now
Stayed in January 2024
Reviewed: 28 December 2023
Rebecca
ItalyNothing
Design, details, kindness of staff
Stayed in December 2023
Reviewed: 15 December 2023
Johnathan
IsraelGreatest location, very nice design, large rooms, helpful staff and convenient dining options in the hotel.
Stayed in October 2023
Reviewed: 11 December 2023
Shelley
New ZealandOnly negative was heated way too hot
I loved the room Decor , check in best ever , we sat in Cafe & had coffee while they arranged early check in etc Loved the cocktail bar , restaurant, breakfast was out of this world ( not Japanese & a long way from a full English) , I chose this hotel for the Brooklyn Brewery in basement for my husbands birthday, room size was spacious, & the design of the room was ❤️❤️❤️❤️ staff were just super helpful & efficient even over & above the usual Japanese way
Stayed in December 2023
Reviewed: 2 December 2023
Debby
United StatesLimited choices of good food. Furniture was modern and not comfortable.
The restaurant, coffee bar, and beer restaurant in the basement have very limited menu options us, food was only mediocre at best, and pricey to boot. We found much better places when we walked to the financial district. Staff was very kind and helpful.
Stayed in September 2023
Reviewed: 21 November 2023
Megan
United StatesThe location is pretty quiet, so if you’re doing any sightseeing, have a plan ahead of time (Close to the subway though, so that’s convenient!). Breakfast was coursed and very thoughtful, so be sure to leave plenty of time if you opt in.
Absolutely beautiful space, and staff was incredibly helpful, friendly, and fluent in English. A very relaxing stay for our final night in Tokyo.
Stayed in November 2023
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