860-0803 Kumamoto, Kumamoto, Chuo-ku Shinshigai 8-7, Japan
#7 of 59 hotels in Kumamoto
Guests' ChoiceBased on 310 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
8.8
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 30 April 2024
Ivan
SwedenA shelf to put clothing in would have helped keep things more organized. The spa could be pretty busy, despite the TV monitoring saying it's empty.
Excellent price for a very well designed hotel full of comforts. The room had pajamas, a couch and a large bed, laundry and ice machine nearby so you can have a really nice evening inside. Its situation makes it easy to try all sorts of restaurants and bars in the area as well as travel around Kumamoto.
Stayed in April 2024
Reviewed: 17 April 2024
Pascal
SwitzerlandThe hotel is just next to a very big shopping arcade, with a lot of restaurants and shops. So you will definately find something you like to eat or shop. But even you are full in the action, you will have a good and quiet sleep (especially after the onsen 😄). The Kumamoto castle is is short walking distance and the street car station is also nearby.
Stayed in April 2024
Reviewed: 16 April 2024
Fannie
Chinaa little bit pricy.
Stunning rooftop pool and view, if that's what you want, this one can do. Nice breakfast, but a bit crowded. I had my favorite cold dish with fish on day one, but no more for day two. I guess you need to be there earlier. Walking distance to the castle and JR station, let's say it's in the middle of the tourist area, you have access to everything. Nice staff, borrowed me a wine opener and sewing needles.
Stayed in February 2024
Reviewed: 9 April 2024
Manford
SingaporeNone
Clean, modern and they have mechanical parking if you drive .! Of course, you hv to pay.
Stayed in April 2024
Reviewed: 5 April 2024
Thomas
SwitzerlandBeautiful Spa!
Stayed in April 2024
Reviewed: 5 April 2024
Serene
Hong KongParking is not free
Location
Stayed in April 2024
Reviewed: 5 April 2024
Chuah
Hong Konglocation and the room is spacious
Stayed in March 2024
Reviewed: 9 March 2024
Alena
GermanyI really enjoyed my stay here. Very comfortable bed and the Sky Spa is great - it was great place to relax! I also liked that the breakfast had some vegetarian options.
Stayed in February 2024
Reviewed: 1 March 2024
Ilikemylife
SingaporeNot so much the hotel but a tourist who brought not one but TWO sons into the onsen. The boys were about 4 & 6 and should not be there. The 3 of them created a lot of disturbances in the onsen
Really like the indoor and outdoor onsen. Nice and clean. Parking was easy and fairly cheap. Location of the hotel was excellent. Good place overall.
Stayed in December 2023
Reviewed: 26 February 2024
Jade
AustraliaVery good value for money. The rooftop public bath was absolutely amazing and so relaxing. The rooms were a great size and had really comfy beds. It was close to all the main shops and restaurants and there was plenty of parking around.
Stayed in February 2024
Reviewed: 20 February 2024
Yoko
United StatesThe breakfast has a lot of food including the local food and the location was wonderful. It is close to most of the tourism spots easy to walk from the hote.
Stayed in February 2024
Reviewed: 5 February 2024
Sofie
DenmarkTo visit the onsen no tattoos were allowed. It was possible to wear stickers to cover up, but even those were restricted. I think it would be better if the hotel writes beforehand that no tattoos are allowed in the onsen, so people with tattoos can choose to go elsewhere.
Breakfast was big and plentiful! The rooms were very very beautiful with big windows and nice decorating! Really a beautiful place!!
Stayed in November 2023
Reviewed: 29 January 2024
Attapon
Thailandgood Breakfast Wider Room
Stayed in January 2024
Reviewed: 21 January 2024
Sharon
JapanNothing
Location was very convenient. The staff, the amenities, the food and the spa were perfect.
Stayed in January 2024
Reviewed: 18 January 2024
Yuta
JapanSo clear!!
Stayed in January 2024
Reviewed: 17 January 2024
Cliff
Hong KongNo
The onsen, check in staff and location
Stayed in January 2024
Reviewed: 13 January 2024
Wt
SingaporeNil
Clean room and comfortable bed. Nice public bath with View.
Stayed in November 2023
Reviewed: 10 January 2024
Alexandra
AustraliaNothing, this was a great hotel.
Great location, and the sky onsen was extremely lovely.
Stayed in November 2023
Reviewed: 2 January 2024
Leng
JapanThe onsen baths at the top offers a good place to relax. The room was comfortable and clean. The breakfast was healthy and tasty. Staff were pleasant and smiley.
Stayed in December 2023
Reviewed: 29 December 2023
Young
United StatesGreat Sky Spa
Stayed in December 2023
Reviewed: 18 December 2023
David
SingaporeNil.
Big and spacious room. Very comfotable bed. Have a onsen hot spring. Hotel right next to shopping street and very near to Kumamoto castle.
Stayed in December 2023
Reviewed: 11 December 2023
Jpdavid
South Koreavery clean and comfortable bed.
Stayed in December 2023
Reviewed: 2 December 2023
Alison
SwitzerlandNothing to criticise.
Excellent value for money. Spacious room. Beautiful spa.
Stayed in November 2023
Reviewed: 22 November 2023
Roberta
SwitzerlandModern, clean line lobby. Comfortable room and great onsen with a view of the city. Breakfast is plenty with Asian and western dishes. Walking distance to the Kumamoto Castle and lots of eateries close by.
Stayed in November 2023
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