Height of the doors and wooden beams in the hallway. I am tall and banged my head 5 times.

It’s beauty

Stayed in May 2024

The open air onsen was amazing. Breakfast was very filling. We were able to leave our bags for a few hours after checking out. Easy to get around as there's a bus stop right outside.

Stayed in April 2024

The reception desk closed at 20:00 so you need to consider this to avoid having issues for the check-in. Hakone is large and the trains and buses have specific schedules, at a times is very crowded (is very popular a lot of turists), and there is just one road for cars and buses so it may get very congested (it was our case) so plan your trip carefully to avoid having issues for the check-in.

- Nice location, close to a train station and next to a bus stop. - Shared toilet and showers were really clean and nice. - Good Open baths and onsen. - Simple but nice breakfast.

Stayed in February 2024

Traditional Japanese, comfortable accommodation. Great staff, breakfast and Onsen facilities.

Stayed in December 2023

Wonderful public baths both within the hotel and next door. I went around dinner time and then late in the evening and had the whole place to myself. The place next door is amazing to wander around too, it was huge! I was a bit unsure about the shared toilet/shower but there was no issue, it was quiet and they had a good hairdryer in the ladies room. The room itself was also exceptional. There were autumn leaves outside my window when the sliding doors were open. A beautiful teapot and teacups were also provided. Yukata and haori were also available, which made me feel so cozy and at home. The bus stop is right outside and there was a great hiking route closeby. They were burning incense in the lobby when I was leaving and it smelled wonderful. And the breakfast was delicious! Overall I couldn't recommend it more.

Stayed in November 2023

Pillows were average but not great

Loved that it was authentic Japanese and the onsen facilities were amazing. So clean and water was very clear. Beautiful rooms and lovely helpful staff. After being in Tokyo it was a treat to be in such a spacious room

Stayed in November 2023

Best place I've stayed in Japan ever! Staff is super friendly and helpful. The house itself is around 100 years old and has been renovated into a hotel 4 years ago. So there is no elevator. The whole atmosphere of this building makes u feel you are thrown back in time. Reall Studio Ghibli vibes. Really can't find anything I didn't like. There is one outside Onsen in the building and 3 more in the main building. Which are outstanding. Definitely planing to go back

Stayed in November 2023

Located on a very busy road so you can clearly hear the noise from the street.

Breakfast is amazing!!

Stayed in October 2023

Nothing.

I loved everything about this place. From the moment you turn the corner from the main road, you are transported to a new world. Everything is so personalized. When I arrived, the owner gave me a detailed orientation about the facilities and my room. My room was beautiful and immaculate. There is a complimentary coffee machine in the lounge that is open during certain parts of the day that I visited frequently. The open air hot spring was amazing. I loved the stay so much, I was trying to book another stay while still at the Ryokan. The breakfast was also amazing. It was seafood themed.

Stayed in July 2023

The road nearby is noisy (lots of traffic), the bed cover was too hot for the season.

Very nice old house, very nicely decorated room.

Stayed in July 2023

- some rooms didn't have a toilet and only had shared. (No rooms we used had showers, but they aren't needed cause you shower at the onsen areas).

It's an amazing place, - Many options for onsen, private, indoor and tow outdoor, one open all night. - Stable wifi (but I didn't test the speed directly) - Decent breakfast (it was more continental though for those looking for more traditional). - perfect blend of old and new style, rooms felt more traditional, but had modern comforts in most (the larger room didn't have built in bathroom, but shared bathroom was next to it, the smaller room had a toilet built in). Yukatas and traditional footwear provided during the stay

Stayed in July 2023

Everything was incredible from the view to the food to the amenities.

Stayed in April 2023

Breakfast + onsen

Stayed in March 2023

it would have been nice to have a full Japanese breakfast

the room was very cute and super spacious, the hot springs are beautiful and it just felt like being in a ghilbi anime

Stayed in June 2023

if dinner meals could be included it would be good as the nearest place to get food is way back at Hakone Yumoto station .

extremely cosy and yet exudes rustic feel at the same time ! reviews weren’t joking when it comes to the place looking like something out of a Ghibli film! toilets though shared were kept extremely clean , dry and with fragrance . Really thumbs up for this . also the hot spring baths were free to use even though I had tattoos ! keep up the good standard Kansuiro!

Stayed in May 2023

They provide just 1 bath towel per person, so if you use it for the onsen and need one for shower you need to pay as they don’t give you an extra one.

Very cool property, well presented and clean. Staff was friendly and breakfast plentiful. Outdoor and indoor onsens were available.

Stayed in April 2023

the shower room is not in the room, it’s at 2nd floor for ladies. the room only has toilet and a basin. it’s a little inconvenient for me as I am a little bit clumsy.

I love the little open air Onsen, the traditional structure of the building, and the delicate breakfast! The location is convenient as most of the buses will pass by. The service of the reception is good and with patience. Thank you.

Stayed in April 2023

Everything was perfect. A little noisy from the street but we used a white noise app that we typically use when sleeping

The host was fantastic. He was also our server for dinner and he was so courteous, respectful, attentive, and made the experience 10/10.

Stayed in April 2023

The annex is an older historical building so the insulation is a bit thin, as the other reviews mentioned, but I brought my own ear plugs and never had an issue with it. If someone is a light sleeper they may be troubled, but I personally didn’t mind it.

Absolutely beautiful property. The surrounding area was fun to walk around and explore. I loved that the hot springs were available for me to use even though I have many tattoos. The open air onsen in the main building was something out of a movie, it was amazing. Their breakfast was the best breakfast I had while visiting in Japan, and they even made it vegetarian for us, which I couldn’t find at many other places. Overall my favorite stay in a 2 week trip to Japan.

Stayed in March 2023

Nothing!

A magical hide away in the mountains near Hakone. Small ryokan means not a lot of commotion, easy and in other access to the open air baths, and a great all around experience. Be warned, restaurants in the area close early so plan accordingly but an escape from the hustle and bustle of the city is exactly what is needed!

Stayed in March 2023

nothing

very clean and well designed. Very traditional yet with a chic modern touch. everyone is friendly there. they let me check in late , after 9pm you will need to check in at the main building which is fine. They are very prompt in response. One of the best ryokan experiences I have ever had. thank you!

Stayed in March 2023

Bed was a little firmer then I prefer.

Delightful small inn with the most amazing staff who went above and beyond. Even helped me fix my tripod. The outdoor onsen was amazing and with such a small number of rooms high chance of getting it to yourself. The quality of the food at the restaurant was fantastic, only problem I had was there was too much food for breakfast.

Stayed in February 2023

not en-suite room has only toilet. so you need to go showering at onsen or shower room. no hot water in the room doesn’t work.

good design, lovely staff, fair breakfast but need more meat or fish. comfort temperature and humidity

Stayed in January 2023

warming system its not so good, noise coming from the street

very good traditional style place, traditional decor, traditional costumes for guests

Stayed in November 2022