389-0102 Nagano, Karuizawa, Kyu Karuizawa 1314, Japan
#21 of 38 hotels in Karuizawa
Guests' ChoiceBased on 304 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
7.8
Staff
9.0
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 5 May 2024
Zhongliang
ChinaBicycle rental service is great and convenient.
Stayed in May 2024
Reviewed: 26 April 2024
Daphni
SingaporeAmazing start of everyday with their sumptuous breakfast that is served with thoughtfulness, attentive and friendly staffs! The relatively rural and tranquil atmosphere made this stay relaxing and enjoyable. The location is a comfortable walk from the station and the Old Karuizawa Ginza Street.
Stayed in March 2024
Reviewed: 19 April 2024
Prisca
IndonesiaNo lift, but they always carried your luggages up for you. During my stay, only twin room was available
The simplicity and the superb location. The front desk was friendly and kind.
Stayed in April 2024
Reviewed: 16 April 2024
Yan
SingaporeRoom is dated.
Room is spacious but dated. However, its breakfast is a pleasant surprise. Food choice not much but enough to start the day with a good breakfast. They have self service coffee and tea next to reception area.
Stayed in March 2024
Reviewed: 2 April 2024
Ryan
JapanCarpet of our room has a lot of marks and stains
Breakfast and location is convenient
Stayed in March 2024
Reviewed: 1 April 2024
Stefan
DenmarkSimple a little more expensive compared to other places in Japan, even Tokyo. 2000-3000 yen for a meal in most of the restaurants around
Great area! Albeit expensive compared to the other places I've been. Food options felt limited during the evening in Karuizawa.
Stayed in March 2024
Reviewed: 30 March 2024
Me
AustraliaFood outlets closed early
Countryside was very svenic and nice
Stayed in March 2024
Reviewed: 16 March 2024
Gary
United StatesCheck-in before 3 pm was not permitted, but I was able to lock my bags and go explore the village. The last order for breakfast was 8:45 am.
The hotel combines Western with Eastern amenities, such as a large bathtub and large room with comfortable duvets. The hotel also practices omotenashi well (meaning to wholeheartedly look after guests), with hot water and heated room already prepared prior to check-in and a free coffee and tea service.
Stayed in March 2024
Reviewed: 15 March 2024
Aristyawan
IndonesiaThe cupboard is old, maybe need to renovation.
This property has a blended europe and japan vibes. The building is quite old but maintained well. The breakfast is good. Not to much variation but nice and tasty, enough for breakfast. The location is quite near from the Karuizawa Station, only 800m and 10 minutes by walk. We like the neighborhood.
Stayed in March 2024
Reviewed: 9 March 2024
Chin
TaiwanNon
the hotel itself and the location
Stayed in March 2024
Reviewed: 7 February 2024
Mike
PhilippinesNone that I can think off...
The location is perfect. Very near the JR Station and the various shops of the old town. The hotel has the vibe of the "old town" Karuizawa is known for. The staff are so courteous and helpful. We wish we could have stayed longer but will definitely book again if we are planning for that winter escapade again.
Stayed in January 2024
Reviewed: 24 January 2024
Teerachai
ThailandNo
Big room.
Stayed in January 2024
Reviewed: 23 January 2024
Fakhruddin
MalaysiaAbsolutely nothing.
The location which is quite central to Karuizawa town and its cleanliness. There is free coffee at the lobby. The breakfast was also reasonably priced.
Stayed in December 2023
Reviewed: 17 January 2024
張
TaiwanPrice is very decent, service is proffesional
Stayed in January 2024
Reviewed: 13 January 2024
Shu-ling
TaiwanNO.
The architecture of the hotel is beautiful. The interior decoration is mainly made of wood and designed in a Western style. The overall feeling is just like its name, elegant and noble.
Stayed in January 2024
Reviewed: 11 January 2024
Sarah
JapanI hope the hotel assigns a server at the buffet station, particularly for their very popular french toast. We had breakfast at the same time as a tourist group who HOARDED as much french toast as they can. It was terrible. I had to line up three times just to be able to get one.
The building was old but clean. The staff were very friendly and always offered assistance. Breakfast was excellent!
Stayed in December 2023
Reviewed: 5 January 2024
Gauhar
SingaporeCould have better room amenities and upholstery needs upkeep
Best location, Comfortable and good sized rooms
Stayed in January 2024
Reviewed: 3 January 2024
Gauhar
SingaporeBathroom could have been better but minor things
Location / amenities and hospitality of staff
Stayed in January 2024
Reviewed: 2 January 2024
Cheryl
SingaporeQuite a distance to walk from the station during winter.
Very warm reception and they serve superb coffee! The breakfast is a must have. Much effort has been put in to maintain the main structure of the building while keeping the facilities relevant.
Stayed in December 2023
Reviewed: 26 December 2023
Shiang
AustraliaWas a little expensive the night we stayed.
1. Friendly and helpful staff. Helped carry luggage upstairs. 2. Bicycle rental services 3. Spacious room
Stayed in December 2023
Reviewed: 18 December 2023
Donny
Hong Konglocation is not so near to the station
Room is large and old western style in Japan.
Stayed in December 2023
Reviewed: 2 December 2023
Shiei
Singapore12/2 7AM front staff was rude unlikely Japanese people.
Nice, clean, cozy. Excellent choice for family.
Stayed in December 2023
Reviewed: 26 November 2023
Adrian
SingaporeLocation and space of the room. We booked the four single bed room type and the living room is large
Stayed in November 2023
Reviewed: 25 November 2023
Wai
Hong KongNo elevator
Staff are very friendly and helpful
Stayed in November 2023
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