The tariff was expensive and the property was looking a bit shabby with a maintenance program needed.

Beautiful setting by the river. Spacious and stylishly minimalist decor. Amazingly high quality meals as breakfast & dinner were part of the deal.

Stayed in April 2024

Dinner quality has room for improvement

Nice and quite location facing river

Stayed in April 2024

Meals include raw meat which we couldn't eat and cooked in rice water. Would have liked coffee and regular tea in the rooms. Only Japanese tea was available.

It's a very nice hotel facing the river. Good location. Bus stops right outside. It's quiet and clean. Facilities are alright. Nice hot bath with a view. We had asked for 2 vegetarian meals. They had said they couldn't serve, but for breakfast made an effort to prepare a vegetarian meal from their menu items. It was really appreciated. Staff was good. All in all a comfortable stay.

Stayed in March 2024

Breakfast

Dinner and Onsen were excellent, beyond our expectations.

Stayed in April 2024

Unfortunately, it had rained and the river had risen and we could not make an our own onsen next to the river. Of course, weather is not the hotels fault!

Meals were wonderful and the Onsen was nice.

Stayed in March 2024

Receptionist lost passion. They don’t smile as much as those waitresses.

Food was great but not as good as those hosted by local residences. Service of the waitress who apparently from abroad was good and always smiley. Outdoor onset was better than those two indoors.

Stayed in March 2024

The food could be improved perhaps fewer courses but higher quality! (11 courses was too much food)

The room was large and offered western seating. The view from our room was lovely overlooking the river. Outdoor onsen was excellent! It was very clean and well maintained. Food was ok. There was plenty offered however was not all to our taste. Some of the gish was overcooked. Being given a western breakfast on the second morning was a pleasant surprise!

Stayed in January 2024

There are no lunch options on hotel premises. But you can order a lunch bento box delivery to your room. The indoor onsen is basic.

The outdoor onsen (only fm Dec to Feb) is a wonderful geothermal natural spring. That in itself offers an exceptional experience. It’s a surreal experience to wake up in misty mornings, explore the surroundings, take a short hike to Kumano kodo trail, and enjoy the soak in a natural river onsen.

Stayed in December 2023

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Very near public open bath. Room is very big.

Stayed in January 2024

The tatami bedding was quite thin and the pillows way too soft for support and comfort. The room itself was basic and as many have mentioned, quite old.

The onsen and the food were nice after the long walks.

Stayed in November 2023

Room was excellent, large, and clean. Very close location to river and river onsen. Staff was all very friendly and helpful. There is a free parking lot at the hotel. Good access to all the onsens in the area and the Hongu Taisha.

Stayed in December 2023

The food is not up to the high standard of surrounding guesthouses. Variety and quality is disappointing.

Fine big rooms.

Stayed in December 2023

The hotel on the whole is showing its age. The main lobby obviously has been renovated for decades & our son’s Japanese style room is very old with worn out facilities.

Room sizes are large, especially for Japanese standard. Our western style room is well designed although materials used are inexpensive. Included meals (breakfast & dinner) are tasty & generously portioned. Indoor onsen are a bit old but outdoor ones are very enjoyable.

Stayed in December 2023

Not as clean as other places we have stayed and a little outdated. Still very enjoyable though.

Very spacious room overlooking the river and forest. Local bus stop right outside (good idea to grab a timetable beforehand). Lovely outdoor bath. Elaborate Japanese dinner.

Stayed in November 2023

At no point during the booking process or following communications were we asked about dietary requirements (I don’t eat fish) all other hotels have asked if there was a set menu on offer and I was simply told that I’d have to ‘pick it off’ when the whole meal was fish. I ate a lot of rice… Tell them ahead of time if you have any issues, as you won’t be asked or catered to, which is annoying considering the price we paid

Location was amazing and relaxing in the onsen after finishing the Kumano Kodo was exactly what we needed. Free shuttle from the Heritage centre was a big help. Both public gendered baths and an open air private one for an extra cost if you want to go with the partner (if of opposite sex) Room was spacious and amazing view onto the river. Lady server at dinner was very attentive and friendly No issue with significant coverage of tattoos in the public baths

Stayed in November 2023

The hotel is a little bit dated, however very clean and comfortable.

Big room with private onsen on the terrace in front of the woods and the river. Very good dinner and breakfast.

Stayed in November 2023

- Does not seem to have ramps or other accessibility access - Some staff had a stronger smell which is very unusual in Japan - The room missed a proper laundry rack - Dinner was okay, breakfast was very underwhelming for the price

+ Great location in front of kawayu + Access and parking is fairly easy + Staff speaks good English (mostly non-Japanese) + Given the unique place, the value for money is not bad + Has an elevator

Stayed in October 2023

We had a new staff member, which seems his Japanese/ English wasn't very good. Minor inconvenience.

Excellent location, right next to the water.

Stayed in October 2023

- old and smelly bathroom/toilet - given the status of the bathroom, too expensive

+ clean + well-maintained onsen + very good Japanese dinner and breakfast + large room

Stayed in October 2023

Staff at reception was not so friendly

Breakfast and dinner were excellent

Stayed in October 2023

The reception areas might be a bit more modern, but for the price and location the hotel was great.

We had a room with a private onsen which was great - really modern and with an amazing view of the forest. Some reviews here mention the hotel being a bit outdated - possibly the reception areas, but the room itself was great and amazing value for a private onsen - I couldn't find an equivalent in the area for anywhere near this price. We found it to be really peaceful, and while there is a quiet road running in front of the hotel, we couldn't see it from our balcony. It's a very convenient location for Yunomine onsen, and the hotel shuttle took us for free to Hossihinmon-oji for hiking which was very helpful. Food was varied and generous. A good value way to have the Ryoken experience with a modern western room.

Stayed in September 2023

I was surprised not to be offered a choice of meals. I like Japanese food but I would have liked an English translation of the meal I was presented with so I knew what I was eating.

the quality of the food was amazing - the variety of foods was top class - the three types of onsen were very enjoyable. I particularly liked the outdoor onsen - the staff who helped us catch buses were very helpful- the location right on the bus route and right on the river with the hot springs was wonderful.

Stayed in October 2023

A bit far from Honsu Taisha as we were hiking Kumano Kodo

Really nice baths. Real japanese dinner and breakfast. Authentic futon beds.

Stayed in September 2023

Staff gave us incorrect information about bus schedule. No coffee with breakfast.

Dinner, Onsen, Beautiful, clear river location. Friendly staff.

Stayed in September 2023