Very good location, close to the train station. A lot of facilities offered and great staff

Stayed in May 2024

There are 4 laundry machines at the common area, 2 are allowed for all whereas other 2 are for females only. I don't get the reason, but since one of the "sex indiscriminate" machines was broken and there was a big line I had to put and take my boyfriends clothes for him at the "female area". It was manageable, but we couldn't grasp the rationale of this.

The room was very spacious compared to all other hotels we stayed in Japan. Pillows were the most comfortable ones as well. I really loved the pajamas pants, super comfy! Breakfast was good although there wasn't much variety.

Stayed in May 2024

the room is a bit small

quiet, great location, many good restaurants nearby, well connected, clean

Stayed in April 2024

The room was very spacious! Front desk was very helpful with luggage forwarding. There was an issue with delivery at our next hotel and I had messaged this hotel through Booking.com for a receipt which I unfortunately lost. They responded quickly and was able to update me on the delivery status which was a great relief! We went to the public bath every night of our stay. What's convenient is you can check the crowd status on your tv. Same with the laundry room.

Stayed in March 2024

Location, clean, room space a little wider than mostly 4 star hotel in Tokyo. Good staff & well manage

Stayed in April 2024

I take off 1 point only because of prohibition to visit public bath to people with tattoos. It's 21th century and there a lot of people with tattoos, especially among tourist from Europe/USA/Russia, come on

Very nice stay with perfect location near Kyoto station (~10min walk). To Gion about 20-30 min walking. In room you can find everything you need: comfortable beds, pajamas, oral care products, razor disposables, etc. Definitely can recommend this place for staying in Kyoto.

Stayed in March 2024

Clean room with good design and functions

Stayed in January 2024

The public bath time is too short in the morning.

The proximity to the subway and with walking distance to many attraction; meanwhile it’s not exactly at the busiest Kyoto station. So I can enjoy the proximity and quietness. The breakfast is not very much in variety but I like it full of vegetables which we don’t have dining outside. The WiFi is perfect. Will definitely come back again.

Stayed in December 2023

Breakfast buffet could be better.

Super kind staff, nice interior, close to metro stations. A little walk away from main objects.

Stayed in November 2023

Nothing

Everything was great (we didn’t try the dinner/breakfast at the hotel). Public bath were fabulous. Laundry machine very practical.

Stayed in October 2023

Room is too small. Cannot open large suitcase. Most of staffs cannot speak English.

New, beautiful and clean.

Stayed in September 2023

Hot bath and helpful staff

Stayed in October 2023

Minor niggles: Roku/Chromecast ability on TV so that we can watch films/TV/YT in our own language, hooks to hand coats, shelf for clothes and complimentary coffee.

Beautiful decor and relaxing vibe. It was the comfiest bed and biggest bathroom I've seen in Japan. Staff were incredibly courteous, going above and beyond. Walkable from Kyoto train station and popular tourist spots. Loved the environmentally conscious focus of some aspects.

Stayed in October 2023

A little bit crowded

Very clean & the shower is the best

Stayed in July 2023

There were only 2 laundry machines for the whole hotel.

The staff were really friendly, always helpful and courteous. The hotel was spotless and the bathroom shower was amazing

Stayed in September 2023

Very modern and clean interior with everything you need and in close proximity to a family mart! The public bath is also very nice.

Stayed in September 2023

Can not open the window, this is not good for people who need to opened the window

There are a convenience store and a station just outside the hotel. The hotel offers a wide range of facilities

Stayed in September 2023

Location was fantastic and breakfast was good for the money.

Stayed in August 2023

The staff was SO welcoming and helpful, the room was cleaned every single day. We also appreciated the environmentally friendly efforts. The hotel also offers multiple utilities like the laundry room (an extra one exclusively for women) and hot baths. It is perfectly located, just a 13 min walk from the Nishiki Market. Honestly we stayed for a whole week and it really felt like home, we would definitely book this hotel again.

Stayed in August 2023

Only 2 washer dryers for the whole hotel. But the fact you could see the live status on the tv was very cool, so you can plan your use of them.

Really nice and classy hotel. Good location and very clean and comfortable.

Stayed in July 2023

Location is not super convenient. Need to walk 17 minutes to 烏丸河原町。

Nice room. Helpful staff. Hotel Cafe is a good choice when weather is not good.

Stayed in June 2023

Loved the details, had extra charger, bath salts, face cleansing kits, take-home hairbrush and toothbrushes etc.

Stayed in June 2023

Need more washing machine, there are only two in the hotel and need to wait for using for a long time.

everything is perfect.

Stayed in June 2023

It has a public bath in 1st floor which I liked the most about this hotel. Stuff are very nice, English available, good quality breakfast!

Stayed in June 2023