Breakfast and dinner time was a bit early for us. A bit of time flexibility would be good.

The food was exceptionally good. Though it might be challenging for people who aren't used to eat traditional Japanese dishes particularly in the morning. The staff was very friendly and helpful. Private onsen was great. The Ryokan is located in the forest. So, the view from our room was amazing.

Stayed in May 2024

The staff was professional and friendly. The view from the room was great. I would recommend this place to anyone traveling to Japan.

Stayed in April 2024

The hosts were extremely nice & welcoming. All the facilities were available, although a little outdated. Lovely stay & good location for jumping on a bus to various sightseeing places in the area.

Stayed in April 2024

Nothing so far.

The food was delicious and of high quality and nutritious. The staffs were very polite and serve us well. The onsen was great too. Spacious and well equipped with toiletries. Yukata provided and each room has own toilet attached. Spacious and clean, though the furniture is a bit old. Perhaps, this is antique. Our rooms are downstairs, so no need to drag our luggage upstairs... anyway, they have lift. Overall, a very comfortable stay for all of us.

Stayed in May 2024

A bit far from the center

The onsen and the food !

Stayed in March 2024

The location is a little bit difficult to find. But the hotel gave me the detail transportation information in advance.

The stuffs are all extremely well. They really welcome you as family.

Stayed in May 2024

Very unique traditional onsen. A perfect experience to experience Japanese culture.

Stayed in April 2024

Traditional Japanese Ryokan that gave a very authentic experience. The staff were so lovely and incredibly helpful with everything that we needed. Beautiful location in Hakone, just a short bus trip from tourist areas and delicious food.

Stayed in April 2024

Facilities are dated as many have mentioned but clean. We realized as we were checking out that our room fridge stopped working so we had to throw out some of our food.

The staff were lovely and very patient with my English/Japanese translator. We loved the room (our first time sleeping on the mats). We enjoyed the onsen. Loved that the location was out of town. We rented a car so it was no problem. Loved seeing my name outside the door when we checked in. Food was fantastic. Breakfast was a little much for us at 8:00 but the quality of the food was outstanding.

Stayed in March 2024

Checking in was very stressful. The owners spoke broken English (which is expected), however they rushed all instructions they gave us, leaving us feeling very overwhelmed.

The beds were comfortable, and the hot springs were lovely. The facilities and surrounding area were beautiful, and the location was right next to the bus stop. There was also plenty of room for a family for one night.

Stayed in April 2024

In slight need of modernisation

Traditional keisiki dinner and bfast included, making this great value for money. Great service. We booked the private onsen for an extra fee which was totally worth it (this is a traditional old bath; not a spa experience). Choice of colourful yukatas for the wife. Traditional-style room but not authentic, as most of the more affordable ryokans.

Stayed in March 2024

Staff very friendly and helpful even though English was difficult.

Stayed in March 2024

It was a bit far of everything if you don’t have a car you are a bit stuck in the place. They charge 6000 yen for dinner which I think it is a bit overpriced.

The ryokan was good. It is an old ryokan and it looks like an old ryokan, but it has all the amenities and services you expect. The staff was very nice but the language barrier was an issue. We booked the private onsen for half an hour and it was amazing. 100% recommended.

Stayed in March 2024

would have liked shower nearby(separate area) but that was known upfront before i booked.

the staff amazing. truly. authentic multicourse meals traditional style. also accomodated my vegetarian husband with artful meals (with alot of advance notice and explanation in writing and google translate). amazing staff and people, lovely historic feel, quiet, rustic

Stayed in March 2024

Showed up early and manager showed us around facility and gave us advice on how best to spend our time.

Stayed in March 2024

We loved the traditional Japanese experience and the warmth and guidance from the staff. The meals were excellent, and the onsen was extremely relaxing. We loved the outdoor baths.

Stayed in March 2024

Cold toilet and bath area. More thermal insulation or additional heater will be good.

Japanese traditional meals and onsem. Poilet staff and cosy beautiful surroundings.

Stayed in March 2024

private bath was great. Museum was very good. Food portions were good.

Stayed in February 2024

Probably it’s just me, but I have itcy problem after second onsen session.

Traditional ryokan with traditional food for breakfast and dinner.

Stayed in February 2024

It is a classical japanese onsen. I like this onsen very much. The breakfast is also exceptional as japanese style(和食) with an onsen egg and grilled fish!

Stayed in February 2024

One of best property in hakone. it is quite good on nature , comfort stay with a very big room , and also great onsen especially private onsen. I am vey recommend .

Stayed in October 2023

The breakfast was definitely traditional Japanese style, so be prepared for that. The carpets in the halls were definitely a bit dated, but otherwise fine.

Lovely setting, loved having the private bath, and the staff were so friendly and helpful. I really enjoyed the dinner. Definitely an authentic ryokan experience!

Stayed in November 2023

An authentic experience. This is a 300years old onsen. Here you will experience the real onsen but don’t expect luxury. The ryokan is old but very clean and spacious. The dinner was excellent and the breakfast was good. Be prepared for a different breakfast than the common. Forget croissants with butter and marmalades!! It’s fish!!! The bus stop of the Hakone pass bus is 3 mins from the ryokan. And the Ashi lake 10mins with the bus. Next to the onsen there is a museum that is worth a visit.

Stayed in November 2023

Perhaps the main onsen needs a bit of maintenance.

Staff is very friendly, despite the language barrier. Very picturesque and serene location.

Stayed in September 2023